Parker Technology Awarded Top-Rated Customer Experience Team
[INDIANAPOLIS, IN] Parker Technology was recognized at the 2019 Indiana Breakout Tech Culture Awards on Wednesday September 18thas one of the 50 top-rated tech cultures in the state of Indiana, out of 268 nominated companies who participated in the Powderkeg Tech Census this year.
Parker was top-rated in three of the twelve categories: Mission, Purpose, Values; Career Path; Customer Experience Team. Out of all 50 finalists, Parker Technology was awarded Top-Rated Customer Experience Team. There to support and accept the award: Heidi Barker, Director of Marketing; Scott Gould, SVP of Business Development; Gayle Smith, Customer Service Representative; Amber Jones, Training & QA Supervisor; Celeste Romero, Call Center Manager; Robyn Rider, Sales Development Representative and LaNesha Miller, Call Center Supervisor.
The 2019 Tech Census: Tech Cultures Edition surveyed tech employees, who rated their companies and employers on culture-related topics including leadership, management, workplace, compensation and community involvement. Nearly 270 tech companies were nominated, and more than 1,200 people responded to the census.
Powderkeg is the connections engine for tech founders, investors, and professionals at startups between the coasts. Their digital community helps tech companies find the resources they need to grow much faster. Capital, partnerships, mentorship … whatever you need, you can find it in the Powderkeg community. Learn more at www.powderkeg.com.
About Parker Technology
Parker Technology provides parking facilities with a premium customer service experience. With their robust solution, they enhance the customer experience, improve operational efficiencies, increase successful payments and ensure calls are answered. When a parking guest pushes the “help” button on a PARCS kiosk, one of their patient, well-informed specialists (CSRs) answers and resolves their issue. This is where Parker shines – as the only company in the parking industry that can deliver face-to-face communication via patented two-way video intercoms. Putting this personal, human touch back into an automated situation is their unique approach. Learn more at www.helpmeparker.com.
Jerome, AZ, Makes Unanimous Decision to Implement Flowbird’s Parking Management System
Tourism community to soon see congestion relief and infrastructure improvements
Moorestown, NJ – The Town of Jerome, Arizona, has partnered with Flowbird Group to launch a new pay-by-plate parking system to manage and support its long-term economic vitality. On July 25th, Jerome Town Council voted unanimously to procure Flowbird’s Strada smart pay stations and implement Flowbird’s mobile parking app as a means for raising infrastructure funds and expand public parking.
In addition to raising funds, council members identified the need for a more organized parking space. The Town of Jerome, a small tourism community, has been expanding rapidly in the last 5 years. Visitor parking began impinging upon neighborhood streets, generally intended for residents to park near their homes. The solution of Flowbird pay stations and the mobile app will bring flexible and dynamic management of parking rights and fees.
Council Members remarked on their long, exhaustive search for the right parking solution for Jerome, ultimately selecting Flowbird at the suggestion of Chief Allen Muma who reviewed Flowbird’s success in Flagstaff, AZ and Grand Rapids, MI. Flagstaff’s demanding parking system, in particular, consists of 100 Flowbird Strada pay stations and has had great success with Flowbird’s mobile payment app.
Jerome’s adoption of the Strada pay stations will bring modernization and ease-of-use to visiting and residential motorists. The pay stations are solar-powered and user-friendly with a large color display screen and customized interface. The entire system will be tailored to the town’s specific needs, functioning in pay-by-plate mode to accommodate special parking rates, providing printed receipts for motorists, and enforced by Jerome’s local police.
The exact locations of the new kiosks will be determined in the coming weeks.The cost to park has been set at $3.00 for up to four hours, or $5.00 to park all day. Fees will be in effect between 9 a.m. and 6 p.m. daily. Parking will remain free throughout parts of Main Street and the Town’s large parking lot that offers free shuttles to and from downtown on Fridays, Saturdays and Sundays.
Police Chief Allen Muma plans to follow suit with Flagstaff’s ‘friendly manner’ of rolling out the new pay stations, starting out first with warnings and keeping track of system abusers.
Currently, Flowbird supports over 40,000 parking pay stations for 600 customers throughout the U.S. This project allows the company to expand its presence in the Southwest where, in addition to Flagstaff, it currently partners with clients such as the City of Las Vegas (NV), Town of Springdale (UT), City of Santa Fe (NM), and the University of New Mexico.
Des Moines International Airport improves parking experience with new INDECT Parking Guidance System
DES MOINES, IA (September 16, 2019) INDECT USA today announces the successful installation of their premier ultrasonic parking guidance system at Des Moines International Airport, IOWA, with their local partner The Baker Group.
A total of 1398 individual sensors and 27 wayfinding signs were installed in the airport’s parking garage. The signs are strategically located at each decision-point in the garage and include easy-to-follow guidance for travelers with a disability.
LED RGB sensors are located above each parking spot and clearly identify each space as open (green), occupied (red) or handicapped (blue). The sensors are highly reliable and can be individually programmed to accommodate changing parking needs.
“The system at Des Moines International Airport has been expanded to include the counts from the outdoor parking lots. This way the INDECT system can track availability across the whole airport, not just the garage.” said Dale Fowler, President of INDECT USA.
A huge 60” x 90” full color matrix screen was also installed at the garage entry. This sign not only displays the counts in the garage for each level and user group, it can be used to show advertising or other instructional information to visitors as they enter the garage.
“One of the other interesting things about Des Moines International Airport is that they are taking full advantage of the real-time data and analytics offered by the INDECT system.” said Fowler.
“The Airport is directly feeding the live parking data into their online parking tracker and providing real-time availability across all six parking lots. Travelers can see at a glance how many parking spots are available and whether the lot is still relatively roomy or nearing capacity.” he said.
“We often work with third-party developers to create parking apps that integrate the INDECT system with our client’s parking data but this time the Airport took the initiative and built their own… and it’s great!” Fowler enthused.
Since the installation of the full INDECT parking guidance system, the airport has received numerous comments and positive feedback from their customers. Drivers are spending less time searching for an available space and more time in the terminal.
In addition to enhanced customer satisfaction, increased flexibility and efficiency, and reduced carbon emissions, the INDECT parking guidance system is expected to significantly grow the airport’s parking revenue by increasing parking space usage.
About INDECT USA
INDECT is the leading provider of parking guidance systems. INDECT’s systems combine the most advanced parking space sensors with industry-leading data management technology to offer drivers a safer, more convenient parking experience while helping parking owners operate their parking assets more efficiently and profitably.
INDECT USA can be found online at www.indectusa.com
PARKVIA STAYS ON TRACK WITH ITALO FOR THIRD YEAR
European based online parking reservation leader, ParkVia, has renewed its contract with Italian high-speed rail network, Italo, for a third consecutive year following consistent booking figures.
The renewal recognises ParkVia’s commitment to sustaining an integrated booking experience for customers, in addition to growing its extensive parking portfolio across the 25 cities Italo currently covers.
Affiliated exclusively through the Italotreno Parking website, drivers booking via the platform have access to an instant selection of parking options which allow them to compare features, reviews and prices before they reserve a space alongside their travel.
Working collectively with the Italo team over the contract period, ParkVia has ensured a streamlined, fast and efficient booking process for passengers that dovetails seamlessly with Italo’s four levels of ‘journey ambience’ – smart, comfort, prima and club executive.
Servicing over 30 stations across Italy, Italo’s routes cover popular visitor destinations such as Rome, Milan, Venice and Florence.
ParkVia’s Head of Global Partners, Nicola Pilling, added:
“We’re thrilled to be working with Italo for a third year and believe our experience from gathering insights over the course of the collaboration has maximised the value we are able to offer as a strategic partner.”
ParkVia was recently nominated in the British Travel Awards for Best Airport Provider. To vote for a chance to win prizes, visit: http://bit.ly/2KWjSUS.
To find out more about ParkVia, please visit www.parkvia.com.
As Europe’s favourite airport parking retailer, ParkVia is dedicated to connecting the world’s drivers with parking spaces in 43 countries. Its online retail platform allows consumers to book parking as part of their journey, working with both car park operators and travel industry market leaders to ensure that parking is visible at the right time.
Encouraging its philosophy of ‘Choose parking’, ParkVia believes pre-booking is the key element in the travel process, allowing customers to plan in advance and giving them freedom of choice to select the parking product that suits their specific journey type.
Founded in 2008, ParkVia has grown in popularity and reputation over the last 11 years, particularly within the wider airport parking sector. As an established partner for many of the world’s leading international airports, ParkVia is able to maximise visibility for official car parks and ancillary products by covering more points of entry with its targeted marketing expertise.
Today the services of over 2,500 parking providers are promoted to ParkVia’s 3.8m registered users, as well as a large network of partner websites, that includes airlines, travel partners, online travel agents and in-car navigation technology – making it an attractive and lucrative proposition for partners looking to collaborate for white label and in-path projects.
ParkVia. Choose parking.
Winner of Queen’s Award for International Trade
Awarded to ParkCloud 2019
IPARQ TEAMS UP WITH PAYBYPHONE TO STREAMLINE PARKING OPERATIONS
San Diego, CA. September 16, 2019– iParq is unveiling a new integration with PayByPhone that provides Parking Enforcement Officers (PEO’s) a simple, quick way to verify if payment has been made via the PayByPhone app. The integration allows PEO’s to access parking reservations in a single platform, making it simpler and quicker for them to determine if the vehicle is in violation and issue a citation from iParq handhelds.
“This integration is part of iParq’s larger multi integration platform, which allows clients the freedom to use one or multiple 3rd party systems for pay station and pay-by-cell technology,” stated Todd Fisher, CEO of iParq.
“Integration partners are a great step towards a more seamless parker and client experience,” said Roamy Valera, CEO of PayByPhone. “Parking is commonly known to be the number one pain point in the mobility journey of a driver. Better management of paying for parking has become significantly easier with the PayByPhone app. Our integration with iParq is another way to further reduce the friction for enforcement by operators and allow for a more effortless and intuitive parking experience.
Available throughout North America, this partnership brings increased capabilities to clients and is seamlessly integrated with iParq’s existing suite of permit, enforcement, collections, and event solutions, all in one platform. In addition, the already proven PayByPhone integration can be turned on with a few simple clicks.
iParq is the first online parking management solution on the market. For 20 years iParq has been leading the pack with industry changing features, best in class legal compliance, and smart integrations with technology forward companies.
Headquartered in San Diego, CA and with clients throughout North America, spanning multiple industries, iParq is the undisputed frontrunner in parking management software. Contact us atwww.iParq.com for more information on our services.
PayByPhone is one of the fastest growing mobile payment companies in the world, processing over 100 million transactions totaling more than $400 million USD in payments annually. Through the company’s mobile web, smartphone and smartwatch applications, PayByPhone helps millions of consumers easily and securely pay for parking without the hassles of waiting in line, having to carry change or risking costly fines. A subsidiary of Volkswagen Financial Services AG, PayByPhone is leading the way in the creation of the mobile future.
Westward Introduces XTF Flat Deck Vehicle
Recently, Westward Industries announced the release of its GO-4 XTF Flat Deckvehicle. The Go-4 XTF is the perfect solution for users who require more varied hauling options. Westward can customize the vehicles to the unique needs, sizes, and capabilities of each setting. The numerous options offered on an a la carte basis allow Westward to tailor each vehicle to each user’s specific needs and keep pricing low.
The XTF can be used for hauling, as well as parking enforcement. It can also be equipped with license plate recognition technology. It can also be used for hauling cones, barricades, etc.
The XTF is street legal and offers the following benefits:
- 700 lb. carrying capacity
- 4’ x 5’ aluminum deck
- Extended GO4 chassis
- Large entry doorways
- Heating and air conditioning
The XTF will be available in a gas model utilizing our 66 h.p., liquid cooled, 3-cylinder, overhead cam 4-cycle, electronically fuel injected 4-speed automatic propulsion system. (automotive transaxle with electronically controlled shift). Further, the XTF also has a 10-foot turning radius – the most nimble refuse hauler on the market. It is ideal for hauling on campuses, throughout neighborhoods, as well as in parks/beaches, compact urban settings, memorial gardens/cemeteries, zoos, shopping malls, and more. The XTF vehicle is the ideal size to offer maneuverability, payload, safety and performance.
Download the XTF brochure and contact our dealers for more details.
Eberle Design, Inc. Announces Promotion of Dr. John Shearer to Vice President of Business Development
PHOENIX, Ariz. (September 12, 2019) — It is with great pleasure that Eberle Design, Inc. (EDI), industry leader in vehicle detection, intersection safety monitoring and access control products, announces the promotion of Dr. John Shearer to the position of Vice President – Business Development. Reporting directly to EDI President, Dr. Bill Sowell, Dr. Shearer will lead the Business Development Group and Marketing Team.
“Dr. John Shearer began with EDI in September 2016 and we are very fortunate to have him on our team”, said Dr. Bill Sowell. “Dr. Shearer has driven the Business Development Team as Sales Director to achieve record sales in the 39-year history of EDI. In addition to other duties, Dr. Shearer is responsible for developing communication strategies for existing and new products and leading in the strategic product planning of the company.”
Dr. John Shearer has 20 years of industry experience and holds a bachelor degree in Aerospace Studies from Oregon State University, an MBA in Marketing and Sales Management from Portland State University and a DBA in Entrepreneurship and Business Administration from Cal University.
Dr. Shearer is a frequent speaker at industry tradeshows on innovation in transportation and the merging of traffic and technology. Additionally, he conducts training courses in traffic signal systems, traffic cabinet monitoring, and traffic data collection solutions.
About Eberle Design, Inc.
Based in Phoenix, Arizona, Eberle Design, Inc. is a worldwide market-leading developer and manufacturer of electronic safety monitoring and detection products for the Traffic, Rail, Parking/Access and Emergency Response industries. These products enable transportation and access control professionals to easily integrate, automate, and manage traffic, highways and intersections efficiently and safely.