PARC Group Puts Customers First: Commits to Long-Term 3M/FAPD Support Plan

January 27, 2015

January 2015 – Members of the PARC Group met last week and established a consortium to ensure the continued care and success of their existing customers who are using 3M/Federal APD parking access and revenue control (PARCS) systems. The move was in response to 3M’s decision to discontinue their PARCS product line. PARC Group has identified multiple repair resources to assist in maintaining 3M equipment and components, and is exploring options for specialized software services.

Mark Henke, vice president of TAPCO, is currently serving as PARC Group president.

“All of us agree that our number one priority is maintaining a superior level of service for our clients,” said Henke. “We’re significantly increasing our inventories of spare parts and equipment, and will continue to benefit from the unique depth of knowledge, services and resources we gain from being part of the large network of PARC Group companies.” Henke noted that all warranties from 3M are still in effect for their duration.

John Curtiss is president of NextGen Parking and a long-time PARC Group member.

“We have established a level of self-sufficiency in equipment repairs, software maintenance, and system support with very limited reliance on the manufacturer,” said Curtiss. “This will continue. Our goal is to deliver the return our customers expect from their investment in 3M equipment, and to service and support their systems for a normal life expectancy.”

“Moving forward we are working with new OEM partners to provide state-of-the-art solutions for our clients,” says Henke. ”But at our core, PARC Group still has the same purpose. We are an extremely dedicated group of companies that bring value to all of our customers by using shared knowledge and resources – to help clients save money and run their facilities in a more profitable manner.”

To find a PARC Group member company in your area, or for more information, visit the PARC Group Web site at www.parcgroup.com.

Larry Wanat, PARC Group founding member, and Mark Henke, PARC Group President, are available for an interview if desired. To schedule an interview, or for additional information or clarification about this news release, please contact Donna DePaul-Kelly, BizBuzz Marketing Communications at 312.342.4690.
PARC Group Member Companies:

United States:

Access Control Systems LLC

TN, KY, MS, AL

615-255-4466

www.acs-llc.com

Ber-National Automation

Rochester and Western NY

585-482-8525

www.bernational.com

Ber-National Controls, Inc.

Central NY and Syracuse

315-432-1818