NSL awarded Platinum status as an Investor in People

July 27, 2017



NSL awarded Platinum status as an Investor in People




NSL, the country’s leading provider of civil enforcement and specialist support services, has been awarded Platinum accreditation for the Investors in People standard. The accolade reflects the company’s commitment to maintaining the highest possible performance through the quality of its people management.


With 4,000 employees in 250 locations around the country, NSL is part of the Marston Holdings group of companies and specialises in the delivery and management of frontline, back office and customer support services in complex public sector and highly regulated environments. Investors in People accreditation has  been at the heart of the business since 2005. The company was awarded Gold status in 2011 and, in the same year, was recognised as an Investor in People champion.


“This is a significant achievement for NSL and Marston Holdings and reflects the company’s commitment to maintaining high performance in people management,” says Gareth Hughes, Chief Executive of Marston Holdings. “Congratulations to the NSL team on such a success.”


“This is the highest award that Investors in People offers and is a credit to everyone within the business,” adds NSL’s Managing Director Mark Hoskin.  “In all of our operations and across all the services we deliver for  clients throughout the UK, we know people really do make the difference. So, naturally, we’re delighted our determination to excel in people management has been recognised at the highest possible level within such a widely respected standard.”


Investors in People is the international standard for people management, defining what it takes to lead, support and manage people effectively to achieve sustainable results. Underpinning the standard is the Investors in People framework, reflecting the latest workplace trends, essential skills and effective structures required to outperform in any industry. The standard enables organisations to benchmark against the best in the business on an international scale.


Representatives from Investors in People visited NSL in April and met with 128 members of staff to discuss the company’s approach to its people, the quality of its leaders, its business behaviours and its management organisation. The assessment also entailed close scrutiny of the company’s business practices, processes and culture and culminated with the award of Platinum status.


Paul Devoy, Head of Investors in People, said: “We’d like to congratulate NSL on receiving such a coveted award. Investors in People accreditation is the sign of a great employer, an outstanding place to work and a clear commitment to success.  NSL should be extremely proud of its Platinum award.”






For more information, please contact:

Ron Dyson –             tel 01935 83622                       mob 07477 174674                   ron.dyson@auroracomms.net




NSL is a trusted outsourcer to government and businesses across the UK, helping clients innovate and improve services to deliver better outcomes. The company provides frontline, back office and customer  support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure. With over 4,000 colleagues in 250 locations across the UK, NSL serves over 150 clients and 20 million citizens.



About Investors in People

Investors in People is the Standard for people management. The international people management Standard defines what it takes to lead, support and manage people well for sustainable results. With a community of 14,000 organisations across 75 countries, successful accreditation against the Standard is the sign of a great employer, an outperforming place to work and a clear commitment to sustained success.


Based on a tried and tested framework and a rigorous process of assessment, organisations that meet the Investors in People Standard proudly display their accreditation to the world because they understand that it’s people that make the difference. Since 1991, the standard has evolved to keep pace with modern practices. The current sixth generation was launched internationally in 2015 and there are four levels of accreditation – Accredited, Silver, Gold and Platinum.


For more information about Investors in People please visit www.investorsinpeople.com




Issued by The Aurora Partnership on behalf of NSL