Passport Brings Citation Platform to New York State’s Capital

August 29, 2017


Passport Brings Citation Platform to New York State’s Capital


 City modernizes parking enforcement with first-of-its-kind citation platform






Albany, NY — Passport, the leader in parking enforcement and citation management software, has launched its platform for the City of Albany. The cloud-based solution provides an efficient and seamless workflow between the backoffice parking administrators and enforcement officers. By leveraging real-time data transfer, both parties have the ability to streamline operations in the citation process.



With Passport’s citation platform, officers in Albany utilize wireless handheld devices to enforce parking regulations throughout the city. Officers can print and issue citations, monitor parking, conduct digital chalking, and upload pictures of violations in real-time.



“We believe that providing a seamless parking and citation resolution solution to our parkers makes our users’ parking experiences more convenient than ever before,” said James VanApeldorn, Director of the Albany Parking Violations Bureau. “Passport’s mobile pay parking app and enforcement platform has helped us streamline our operations dramatically.”



“We are excited to partner with our clients who embrace our vision of improving the interactions within the community while supporting operational efficiencies.” said Bob Youakim, CEO of Passport. “The City of Albany’s parking platform completely challenges traditional solutions to simplify experiences and create value through accessing tools that allow them to make data-driven decisions.”



Albany’s parking administrators now have the ability to access real-time officer tracking, pull ticket density reports and analyze parking patterns, and even update parking rates through Passport’s platform.



More information on Passport’s enforcement software is available at



About Passport


Passport is the industry’s leading mobile technology solution specializing in enterprise business applications and payments for the public and private sector. Passport’s product lines–parking payments, transit payments, enforcement and permit management–collectively serve to deliver dynamic tools for agencies to better connect with their communities. Its services have been adopted by over 300 agencies on over 3,000 locations globally including Chicago, Toronto, Boston, Portland, Westminster and Miami. Passport’s citation management platform has been implemented in Salt Lake City, Omaha, and New Haven, Connecticut.


Passport’s mission is to reduce operational complexity and deliver intelligent data to improve decision making for its clients.


Passport is backed by a group of investors, including Grotech Ventures, Relevance Capital, and MK Capital. For more information, please visit