Portland Introduces Citation Management Solution Powered by Passport

September 25, 2017


Portland Introduces Citation Management Solution Powered by Passport


City adds powerful enforcement platform





Portland, ME — The days of handwriting parking citations are over for the City of Portland. Passport, the industry leader in parking enforcement and citation management software, has launched its citation management platform for the city.




Previously, the city was hand writing over 120,000 citations a year and manually inputting them into its database. With Passport’s citation management platform, city enforcement officers have the ability to efficiently issue citations using wireless handheld devices and Bluetooth printers rather than manually writing tickets. Enforcement officers can also monitor parking, conduct digital chalking, and upload pictures of violations in real time. The real-time data transfer functionality allows back office parking administrators to access citation information immediately upon ticket issuance.


“The City of Portland aims to make the most accurate data-driven decisions,” said John Peverada, parking manager for the City of Portland “With the implementation of Passport’s state-of-the-art citation management technology, we are able to ease the flow of information between our on-street enforcement officers and our parking administrators.”


“We’re excited to introduce our citation management platform to the City of Portland,” said April Dickerson, project manager at Passport. “With our innovative technology, enforcement officers and back office users can efficiently integrate workflow, access real-time information and make appropriate data-driven decisions.”


With the platform the City has the ability to track enforcement officers in real-time, pull ticket density reports, and analyze parking patterns.



More information on Passport’s enforcement software is available at www.passportinc.com/citationmanagement.



About Passport


Passport is the industry’s leading mobile technology solution specializing in enterprise business applications and payments for the public and private sector. Passport’s product lines–parking payments, transit payments, enforcement and permit management–collectively serve to deliver dynamic tools for agencies to better connect with their communities. Its services have been adopted by over 400 agencies on over 3,000 locations globally including Chicago, Toronto, Boston, Portland, Westminster and Miami. Passport’s mission is to reduce operational complexity and deliver intelligent data to improve decision making for its clients.


Passport is backed by a group of investors, including Grotech Ventures, Relevance Capital, and MK Capital. For more information, please visit www.passportinc.com.