Passport: City of Norfolk launches ParkNorfolk parking app

March 08, 2018


City of Norfolk launches

ParkNorfolk parking app




Custom parking app includes new features




Norfolk, Va., (March 8, 2018) – Parking in Norfolk just became easier with the city’s new and improved mobile app, ParkNorfolk. It’s a custom-made app powered by Passport, the global leader for mobile parking and transit payments throughout cities and universities in North America. ParkNorfolk offers the same features as the previous PassportParking app but with more options tailor-made for the City of Norfolk users.


In addition to paying for parking, users can:

  • Monitor parking sessions
  • Receive reminders when session is about to expire
  • Extend time remotely
  • View payment history
  • Receive email alerts


New features include:

  • In-app citation payments
  • A map showing public parking facilities
  • Directions to parking facilities


Existing PassportParking users must download the ParkNorfolk app to access the new Norfolk features.


“We’re excited about shifting to a mobile parking app that is personalized to our community,” said Bart Neu, Parking Director for the City of Norfolk. “With our custom app, drivers have the ability to manage their parking with just a few simple taps on their mobile devices. This app is a platform that we will use to expand mobile services going forward in order to make parking more accessible and convenient.”


Passport Sales Executive Kelsey Owens added, “Passport is proud to continue to grow its partnership with Norfolk and enhance the mobile parking solution for the city with a completely customized and branded application. With the refreshed application, parkers will continue to be able to take advantage of using their smartphones for mobile payments. Additionally, parkers will now be able to pay issued citations directly through the mobile app.”


The ParkNorfolk app is free to download through the App Store and Google Play. Users can also manage their parking via web at




About Passport

Passport transforms the way cities manage their operations. The fintech company’s mobile-first platform has been adopted by more than 450 cities, universities, and private operators around the world in cities including Chicago, Toronto, London, and Miami, across more than 5,000 locations. Passport’s product lines —– parking, transit and tolling payments, parking enforcement, and permit management —– enable organizations in the public and private sectors to streamline their operations, enhance customer service, and make data-driven decisions. Consistently recognized as one of the fastest growing companies and Best Places to Work in Charlotte, North Carolina, Passport has an ingrained practice of putting People First —– a guiding principle in its Culture.


Passport is backed by a group of investors, including Bain Capital Ventures, Grotech Ventures, MK Capital and Relevance Capital. Learn more, or get in touch with Passport at