Flowbird Installs Advanced Self-Service Pay System in Colorado
New self-service kiosks will make it more convenient for customers to purchase passes and other products at Colorado state parks
MOORESTOWN, NJ – Installation has begun on a new automated self-service pay system for the Colorado Division of Parks & Wildlife, announced Flowbird Group, the name of recently merged parking and transit leaders, Parkeon and Cale. Flowbird’s Parkeon Strada self-service pay stations are being added at Colorado state parks that will augment or replace the existing system requiring customers to place their cash in envelopes when staff aren’t available to sell park passes.
The Strada machines take credit cards and are more weather-resistant than the envelope system, more convenient for customers who aren’t carrying cash, and require less employee time to collect payment.
“Not a lot of people have exactly seven dollars [for a daily park pass] in their pockets,” said CPW Statewide Business Operations Coordinator Kirk Teklits. “As far as customer service goes, being able to pay by credit card is definitely a desirable service option.
The kiosks can also sell annual state park passes. The machine prints a receipt the customer can bring in to a CPW office to redeem for their annual pass. Teklits reports that 15 stations are currently installed at 9 parks and more will be coming later this summer.
“This helps our state parks become more modernized,” Teklits said. “Most of the kiosks run on solar power, provide multiple sales channels to our customers, and help our staff with money collection and counting. It also helps our law enforcement officers quickly determine who has bought a pass and who hasn’t.”
Teklits said there have already been more than 800 daily passes and 55 annual passes sold through the Strada kiosks since the first ones were installed June 13.
The new kiosks are currently located at these state parks:
Boyd Lake, Castlewood Canyon, Chatfield, Lory, North Sterling, Highline, James M. Robb- Island Acres, Lake Pueblo
The kiosks will be installed at these locations later this summer:
Cherry Creek, Eleven Mile, Golden Gate, Staunton, Steamboat Lake, Cheyenne Mountain, Lathrop
“We are extremely pleased to have been chosen as the preferred system supplier for this exciting project,” said Benoit Reliquet, President of Flowbird North America, “Now that they are able to offer onsite credit card payments at more Parks Sites, we anticipate an increase in compliance and revenue for Colorado State Parks.
Currently, Flowbird’s StradaPAL multi-use kiosk is used today at many different park locations around the US – from New York State Parks to Nevada State Parks to Washington State Parks – and has been deployed most recently for the National Park Service at the National Mall. Strada offers the flexibility to sell many different products such as admission fees, boat launch fees, and camping fees and it can also display news and event information happening around the parks.