Parker Technology Awarded Top-Rated Customer Experience Team

September 19, 2019



Parker Technology Awarded Top-Rated Customer Experience Team





[INDIANAPOLIS, IN] Parker Technology was recognized at the 2019 Indiana Breakout Tech Culture Awards on Wednesday September 18thas one of the 50 top-rated tech cultures in the state of Indiana, out of 268 nominated companies who participated in the Powderkeg Tech Census this year.



Parker was top-rated in three of the twelve categories: Mission, Purpose, Values; Career Path; Customer Experience Team. Out of all 50 finalists, Parker Technology was awarded Top-Rated Customer Experience Team. There to support and accept the award: Heidi Barker, Director of Marketing; Scott Gould, SVP of Business Development; Gayle Smith, Customer Service Representative; Amber Jones, Training & QA Supervisor; Celeste Romero, Call Center Manager; Robyn Rider, Sales Development Representative and LaNesha Miller, Call Center Supervisor.


The 2019 Tech Census: Tech Cultures Edition surveyed tech employees, who rated their companies and employers on culture-related topics including leadership, management, workplace, compensation and community involvement. Nearly 270 tech companies were nominated, and more than 1,200 people responded to the census.


About Powderkeg

Powderkeg is the connections engine for tech founders, investors, and professionals at startups between the coasts. Their digital community helps tech companies find the resources they need to grow much faster. Capital, partnerships, mentorship … whatever you need, you can find it in the Powderkeg community. Learn more at


About Parker Technology

Parker Technology provides parking facilities with a premium customer service experience. With their robust solution, they enhance the customer experience, improve operational efficiencies, increase successful payments and ensure calls are answered. When a parking guest pushes the “help” button on a PARCS kiosk, one of their patient, well-informed specialists (CSRs) answers and resolves their issue. This is where Parker shines – as the only company in the parking industry that can deliver face-to-face communication via patented two-way video intercoms. Putting this personal, human touch back into an automated situation is their unique approach. Learn more at