Parker Technology Announces Newly Promoted COO, Tammy Baker
Parker Technology Announces Newly Promoted COO, Tammy Baker
Indianapolis, IN — Parker Technology recently announced the promotion of Tammy Baker, formerly VP of Client Experience, to Chief Operating Officer.
During Tammy’s time at Parker, the business has grown 7X. She has been responsible for building a team and scaling operations to meet and exceed customer expectations. Because Parker’s service is a people business, Tammy has shown an excellent ability to find and retain leaders and teammates who embody the company’s core values and deliver to her high standards.
On top of her duties in operations, Tammy has been responsible for leading Parker’s efforts to develop and launch a new software platform. Using her previous experience leading the call center and interacting with facility managers, she has guided the software team to deliver scalable and innovative platform that helps Parker’s parking operator customers collect more revenue and deliver a better customer experience.
Brian Wolff, President & CEO of Parker Technology said: “Tammy’s contribution to our business since her arrival in 2016 has been nothing short of transformative. Ask any one of the hundreds of customers with whom she interacts on a monthly basis and they will tell you how critical her leadership has been to their confidence in Parker Technology.”
About Parker Technology
For parking operators who have limited resources to manage intercom and inbound customer service calls, Parker Technology combines parking domain expertise, a flexible software platform and their professional customer service center, or your staff, to ensure customer problems are resolved efficiently and according to the facility’s business rules. Parker helps clients create a better customer experience, while collecting more revenue, keeping traffic moving, freeing up internal staff to focus on higher-priority on-site tasks, and gathering data insights to run operations more effectively. Learn more at www.helpmeparker.com.