PHOENIX PARKING SOLUTIONS ALLOWS CUSTOMERS TO LEAVE VALUABLE FEEDBACK IN REAL-TIME
PHOENIX PARKING SOLUTIONS ALLOWS CUSTOMERS
TO LEAVE VALUABLE FEEDBACK IN REAL-TIME
Atlanta-Based Parking Company Uses Contactless Valet Technology
To Improve Customer Service
ATLANTA — Phoenix Parking Solutions, a contactless parking management company based in Atlanta, allows customers to improve their experience by leaving feedback in real-time with Phoenix’s contactless valet technology. Phoenix owner Jeff Patterson, a leader in this digital conversation, aims to improve operations and the overall parking experience.
“By using the feedback that customers give us we can improve the value and convenience of digital parking services even more,” says Patterson. “Our goal is to make the valet process as smooth as possible, so real-time feedback is really important to us.”
Phoenix Parking Solutions utilizes Oobeo, a cloud-based software, that makes it easy for customers to access parking services. They are able to use their mobile phone without having to download a separate app. Everything they need for the overall parking experience is located within Oobeo, including a rating system that Patterson can analyze to improve the services provided.
With the real-time rating system, Phoenix Parking Solutions can be proactive rather than reactive in resolving parking issues. Additionally, the company can create new features and products that focus on what its customers truly want.
About Phoenix Parking Solutions
Phoenix Parking Solutions is an Atlanta-based company specializing in a range of parking services for restaurants, hotels, country clubs, shopping centers, and community events, in addition to parking management, logistics, and consulting services. Currently parking tens of thousands of cars per week at dozens of premium locations throughout the city, Phoenix has established itself as one of the largest parking providers across downtown and Midtown Atlanta. Phoenix president Jeff Patterson, an active member of the National Parking Association (NPA) and one of less than 500 Certified Parking Professionals in the country, has been named to NPA’s 40 Under 40 – Class of 2021 that recognizes the positive impact of the best and brightest young professionals in the parking industry. For more information, call 678-412-0505 or visit phoenixparkingsolutions.com.