Protecting Customers and Staff: Addressing Security Concerns in Parking Garages

April 27, 2023




Protecting Customers and Staff: Addressing Security Concerns in Parking Garages



CHESHIRE, CT – April 27, 2023 – A business is presumed to be a safe place to shop, dine, enjoy entertainment, work, etc. For customers and staff, encountering violence isn’t necessarily on their mind. Over the last few years, the number of assaults occurring in parking garages has increased. According to the FBI, parking garages are the third most common location for assaults.

Safety and Security Concerns 
With the increase in news articles highlighting attacks in parking garages, garage safety should be a top priority for facilities and campuses. Especially at night, customers and staff are more vulnerable to attacks, specifically in areas that are devoid of potential witnesses. According to the FBI, crime is more likely to happen in the middle of the night.

Is it possible to reduce the fears of persons who use these infrastructures? Yes. A solution is available with specialized technology that combines parking guidance with a state-of-the-art security system.

Risks and Solutions: Managing Security in Parking Garages
Knowing the data and reading the stories are clear indicators parking structure safety is essential. Fortunately, TKH Security (formerly Park Assist) has created unprecedented sitewide surveillance and advanced parking guidance within a single system.

Camera-Based Technology
The Park Assist solution uses camera-based smart sensors to detect space availability, and since the cameras are spaced evenly, it drastically improves visibility and security in the parking garage. Instead of only having visibility in stairwells and elevators, these parking structures would have smart sensors placed at every third parking spot with cameras on two sides of each sensor. The sensor placement provides visibility for up to 6 spaces, including between vehicles, significantly increasing the number of areas visible via HD real time monitoring.

Video On Demand
The autonomous, camera-based smart sensors stream HD video to the central database. Since these cameras capture footage 24/7, your facility can perform real-time monitoring of occupancy and activity with interactive dashboards using live data. The Park View Surveillance add-on software module can capture streaming video when motion is detected or continuously. By being able to monitor multiple areas at once, you can be on the lookout for suspicious activity in a more efficient way than ever before. Plus, since recordings can be saved up to 90 days, security can easily work with authorities when needed.

The Park Assist solution’s integrated license plate recognition (LPR), makes it easy to identify and report suspicious vehicles by keeping track of vehicles entering and exiting your garage at any given time. The various software modules available use LPR to automatically monitor who is parking in what section of the parking garage, send instant alerts when someone parks where they aren’t allowed to, and maintain a complete inventory of parked vehicles.

As an added layer of protection to ease the minds of persons who use parking garages, the live monitoring and surveillance ability of the Park Assist solution is a solution that works for everyone. To learn more about our innovative products and services, visit our website or email us at

About TKH Security

TKH Security specializes in the development of smart electronic security, safety, and parking guidance systems. With more than 25 years of experience, we offer complete solutions for Parking Guidance, Parking Facility Management, Security Management, Access Control, Video Management, Intrusion Detection, Intercom, Surveillance, and Asset & Site Management. We are always looking for innovative solutions for the market with a focus on creative, flexible and open architecture integration. Recently merging with seven companies (Park Assist, ParkEyes, Aasset Security, Flexsposure, Key Processor, Siqura, and VDG) TKH Security has a strong position in North America, Australia, Europe, and multiple offices all over the world. TKH Security is a member of TKH Group NV.


Sarah Clevinger

Director of Marketing, NTHAM