Category Archives for: university parking

City of Omaha, Nebraska, Partners with ParkMobile to Expand Digital Parking Payment Solutions

May 30, 2023

 

 

City of Omaha, Nebraska, Partners with ParkMobile to Expand Digital Parking Payment Solutions

 

ParkMobile will soon be available in close to 10,000 parking spots around Omaha.

 

 


Omaha, NE – May 30, 2023 – ParkMobile, the leading provider of smart parking and mobility solutions in North America and part of the EasyPark Group, is expanding in Omaha, Nebraska, as the city broadens its mobile parking payment options. In early June, the ParkMobile app will be available for on-demand parking in almost 10,000 on- and off-street spaces throughout Omaha. Once launched, ParkMobile can be accessed by entering the zone number posted on nearby signage directly into the app. ParkMobile also offers event parking in Omaha via the Park Omaha reservations platform.

“With the forthcoming launch of Omaha, we’re expanding our reach in Nebraska and introducing more people to our easy-to-use, digital parking payment services,” adds David Hoyt, ParkMobile’s Managing Director. “With close to 10,000 parking spaces in town soon-to-be accepting ParkMobile, this is a big win for our team, and we’re thrilled to be offered in Omaha.”

The launch of Omaha expands ParkMobile’s presence in Nebraska as the app continues to grow into other cities in the state. Beyond the state, ParkMobile can be found across the region in Des Moines, Iowa, Lawrence, Kansas, Telluride, Colorado, and more.

“With the implementation of our parking ecosystem and progressive rates, Park Omaha is creating more options for residents and visitors to pay for parking. Utilizing the ParkMobile app creates additional digital payment options and with text-to-pay as an option, it makes it easier for guests to interact with the parking system” says Ken Smith, Parking and Mobility Manager of the City of Omaha. “The app’s advanced parking features and multiple ways to pay will make parking around town a more seamless experience.”

ParkMobile has 45 million users across North America, is available for both iPhone and Android devices, and can also be accessed on a mobile web browser.

About ParkMobile
ParkMobile, LLC is the leading provider of smart parking and mobility solutions in North America and part of the global parking tech company, EasyPark Group. With the vision to make cities more livable, EasyPark Group owns and develops the apps EasyPark, ParkMobile, RingGo and Park-line, and operates in over 3,200 cities across more than 20 countries. ParkMobile offers digital solutions to quickly find and pay for on-street and off-street parking via a mobile device. The company also offers parking reservations at stadiums, venues, and metro area garages. ParkMobile’s technology is used in thousands of locations across the U.S., including 8 of the top 10 cities, as well as college campuses and airports. ParkMobile has been named to the Atlanta Business Chronicle’s Pacesetter Award list, the Atlanta Journal Constitution’s Top Workplaces and won the 2022 Stevie Awards for Best Mobile On-Demand Application. Visit ParkMobile.io or @ParkMobile on Twitter for the latest news and information. For EasyPark Group news, visit easyparkgroup.com.

About Park Omaha:

As a division of the City of Omaha’s Public Works department, Park Omaha’s team is tasked with managing the Parking & Mobility division efficiently and effectively. Park Omaha is an enterprise fund that generates enough revenue to support operations, maintenance and improvements while balancing parking supply and demand and opportunities for mobility and curb management.

Park Omaha’s goal is to create positive experiences, whether they are small weekday trips to a store or big weekend adventures with multiple stops throughout town. The division fuels our community’s economy by enabling smooth commerce.

Press Contacts
ParkMobile: Haley Haas, PR Manager North America, haley.haas@parkmobile.io, 404-580-0112

City of Omaha: Sarah Baker Hansen, Director of Media & Public Relations, Emspace + Lovgren, sbh@emspacegroup.com, 402-210-9199

YVR and Concord Parking Re-Launch jetSet Valet

May 25, 2023

 

 

 

 

YVR and Concord Parking Re-Launch jetSet Valet

 

 

 

With Covid-19 travel restrictions easing throughout the world, the air travel industry has seen demand steadily increase, reaching near pre-pandemic levels. That increase has also had a positive impact on airport parking operations. With this, Concord Parking is pleased to announce that after a two-year suspension of service due to the pandemic, its YVR jetSet Valet service is back up and running.

YVR’s jetSet Valet service was initially launched in March 2019, and quickly became a first-choice parking option for travelers. With amenities such as vehicle readiness, luggage assistance, and shuttle service, jetSet Valet is the perfect option for those seeking the personal touch and convenience of a premium airport valet service.

“It was an incredible experience to partner with the YVR team from inception to reality,” said Steven Sall, Concord Parking’s Operations Manager. “As the first block parking operation at this scale in North America, we traveled to the UK with our client to learn from the best in the industry to develop the most efficient service and technology.”

Within the first few months, jetSet Valet quickly reached its peak capacity of 2,900 vehicles under care. During busy holiday periods, Concord’s team of professional valets greeted and assisted over 350 departing travelers each day. Utilizing “best in class” valet management software from industry leader ParkIT, Concord’s valet staff has the necessary tools to ensure the high expectations of customers are always met.

“Our hardworking and dedicated Concord team takes pride in serving customers travelling to all corners of the world in the fast-paced airport environment. With over 600 car and key movements a day, there’s a real sense of synergy and collaboration that makes this operation run smoothly. We’re committed to providing our customers with a stress-free parking experience, and our employees are a key part of that commitment,” Sall added.

YVR and Concord Parking’s team of 40 dedicated jetSet valet staff look forward continuing the process of establishing jetSet Valet one as North America’s premier airport valet services.

 

About Concord Parking Ltd.

Headquartered in Burnaby, British Columbia, Concord Parking provides a complete range of parking management services across Canada and the USA. We utilize License Plate Recognition (LPR) technology combined with our proprietary cloud-based permitting solution to provide effective permitting and enforcement services to airports, universities, hospitals, municipalities, and both commercial and residential properties. Our modular solution, Concord CTRL, streamlines the parking management process and allows our clients to choose only the components they require. Concord Parking is a division of the Paladin Security Group which employs more than 20,000 employees across 68 offices in 9 provinces and 25 states in North America. concordparking.com

For more information or media requests, please contact communications@paladinsecurity.com.  

Amano McGann Announces New Northern California Operations Manager

May 22, 2023

 

 

 

Amano McGann Announces New Northern California Operations Manager

 

 

 

May 22, 2023 –  Sacramento, CA – Amano McGann, the leading provider of Parking Access and Revenue Control Systems (PARCS) in North America, is delighted to announce Victoria McCoy as the new Operations Manager for Amano McGann’s Northern California Branches. She will manage all Nothern California Branch activities and create efficiencies to hit their strategic goals.

Mike Briggs, Vice President of Operations at Amano McGann said, “We are so happy to have Victoria join our Northern California team. Victoria has many years of operational experience with an emphasis on training and customer service.” He continues, “These strengths, and Victoria’s overall operational talents, will be a huge factor in taking our Sacramento and San Leandro branches to the next level, and beyond.”

Victoria McCoy comes to Amano McGann with over two decades of operations and continuous improvement experience. Prior to joining the parking industry, McCoy worked with IAA, a leading global digital marketplace that connects vehicle buyers and sellers. She received her bachelor’s degree in business management from California State University Sacramento and earned a Black Belt in Lean Six Sigma. In her free time, McCoy enjoys the outdoors, hiking and taking advantage of California’s beautiful lakes and rivers.

McCoy said, “I am excited to join the team at Amano McGann. I look forward to working closely with my collogues to deliver outstanding service to our customers along with the innovative solutions of this organization.”

About Amano McGann 

Amano McGann, Inc. is a member of the Amano Group, a worldwide organization with annual revenues in excess of $1 billion. As world leaders in the manufacturing and distribution of hardware and software solutions for the parking industry, Amano McGann distributes nationally through branch offices and an authorized distribution network and provides a level of service and experienced unmatched in the industry. For more information about Amano McGann’s integrated solutions visit www.amanomcgann.com.

Contact: Sabrina Amerson

Email: marketing@amanomcgann.com

 

New Orleans Ernest N. Morial Convention Center to Offer Parking Reservations and Onsite Digital Payments with ParkMobile

May 19, 2023

 

New Orleans Ernest N. Morial Convention Center to Offer Parking Reservations and Onsite Digital Payments with ParkMobile

 

 

Event attendees and visitors can find and reserve parking in advance or pay for parking onsite via the ParkMobile app or web link

 

 

 

New Orleans, LA – Today, the New Orleans Ernest N. Morial Convention Center announced a new partnership with ParkMobile, the leading provider of smart parking and mobility solutions in North America and part of the EasyPark Group. As a result of this new partnership, event attendees and guests to the Convention Center can now reserve and pay for parking before their visit via ParkMobile’s online parking reservations and digital payment platform. Users can also pay for parking onsite through the ParkMobile app.

With ParkMobile’s approximately forty-five million users across North America, the integration of the mobile app reservations offering at the NOENMCC will now provide a consistent user experience for conference attendees traveling from across the country. ParkMobile currently services nearly 600,000 users in Louisiana and plans to continue to expand its mobile parking services across the state and region.

“Through introducing ParkMobile’s easy-to-use technology, each event will have a unique link to reserve and pay to park. Visitors are guaranteed a parking spot before they arrive on property,” said Convention Center President, Michael J. Sawaya. “Our visitor experience is our top priority, and with the integration of the reservation and onsite digital payment service, our guest experience is even more seamless.”

“ParkMobile’s reservation and onsite digital payment services creates a better experience for event and conference attendees. As we work to achieve our goal of making cities more livable, we’re thrilled to partner with New Orleans Ernest N. Morial Convention Center to bring the ease of ParkMobile to their drivers,” said David Hoyt, ParkMobile’s Managing Director.

ParkMobile is available for both iPhone and Android devices or can be accessed on a mobile web browser at https://app.parkmobile.io/zone/start. To make a parking reservation, users can search for the event venue in the ParkMobile app or on the dedicated NOENMCC ParkMobile website https://app.parkmobile.io/venue/new-orleans-ernest-n-morial-convention-center/events then select the lot where they would like to park.

After the reservation is booked, it can be redeemed at the location using a mobile pass in the ParkMobile app or printed permit. To pay for parking onsite via the ParkMobile app or website, the users will enter the zone number or scan the QR code found on the strategically located signs within the parking lot. More information about parking at the New Orleans Ernest N. Morial Convention Center can be found on the Center’s website at https://mccno.com/gettinghere/.

 

About the New Orleans Ernest N. Morial Convention Center (NOENMCC)

New Orleans is Built to Host! With 1.1 million square feet of prime exhibit space on one level, all under one roof, NOENMCC is the sixth largest Convention Center in the United States and provides the largest single exhibit space in the country. Our recent LEED Gold certification makes NOENMCC the largest LEED-certified project in Louisiana and the largest convention center project in the U.S. certified under LEED v4.1 Operations and Maintenance, as well as the first convention center in the world to be awarded initial certification under LEED Gold v4.1 O+MA. A leading contributor to the city’s robust tourism economy, NOENMCC event activity has produced $90.1 billion in economic impact since its 1985 opening.

About ParkMobile

ParkMobile, LLC is the leading provider of smart parking and mobility solutions in North America and part of the global parking tech company, EasyPark Group. With the vision to make cities more livable, EasyPark Group owns and develops the apps EasyPark, ParkMobile, RingGo and Park-line, and operates in over 3,200 cities across more than 20 countries. ParkMobile offers digital solutions to quickly find and pay for on-street and off-street parking via a mobile device. The company also offers parking reservations at stadiums, venues, and metro area garages. ParkMobile’s technology is used in thousands of locations across the U.S., including 8 of the top 10 cities, as well as college campuses and airports. ParkMobile has been named to the Atlanta Business Chronicle’s Pacesetter Award list, the Atlanta Journal Constitution’s Top Workplaces and won the 2022 Stevie Awards for Best Mobile On-Demand Application. Visit ParkMobile.io or @ParkMobile on Twitter for the latest news and information. For EasyPark Group news, visit easyparkgroup.com.

 

ParkMobile to Partner with the City of Hermosa Beach, California, Furthering the App’s West Coast Expansion

May 18, 2023

 

ParkMobile to Partner with the City of Hermosa Beach, California, Furthering the App’s West Coast Expansion

 

 

ParkMobile will be available at oceanfront parking spots

 

 

HERMOSA BEACH, Calif., May 18, 2023  — ParkMobile, the leading provider of smart parking and mobility solutions in North America and part of the EasyPark Group, is expanding into Hermosa Beach, California. ParkMobile is the first and only mobile parking payment provider in town alongside the City’s current metered payment options, with debit or credit card and coin payment options available at all spaces. The transition to ParkMobile will start with off-street parking at beach-serving downtown parking lots A, B and C before launching with on-street spaces. When the roll-out is complete, ParkMobile will offer smart parking for over 1,500 spots.

“We’re thrilled to welcome Hermosa Beach to the ParkMobile family and introduce their community to our parking app,” adds David Hoyt, ParkMobile’s Managing Director. “When the roll-out is complete, over fifteen hundred parking spaces will be live, expanding our footprint in Southern California.”

With the launch of Hermosa Beach, ParkMobile will expand its presence in California, where there are currently over 4 million users of the app. ParkMobile is widely available across the state in cities like Newport Beach, Monterrey, Fresno, Santa Cruz, and Sacramento, as well as on-campus at UCLA, and the University of California San Diego.

ParkMobile has close to 45 million users across North America, is available for both iPhone and Android devices, and can also be accessed on a mobile web browser. To pay for zone parking using the mobile or web app, a user enters the zone number posted on signs around the parking spot, selects the amount of time needed, and touches the “Start Parking” button to begin the session. The user will also be able to extend their parking session right from their mobile device.

CONTACT: Haley Haas
PR Manager, US
404-580-0112
haley.haas@parkmobile.io

Flowbird Partners with the City of Minneapolis to Launch New & Improved MPLS Parking App

May 16, 2023

 

Flowbird Partners with the City of Minneapolis to Launch New & Improved

MPLS Parking App

 

 

Additional Convenience Delivered to Drivers in Record Time

 

 

Moorestown, NJ —  The City of Minneapolis launched the newest version of its white-labeled mobile parking payment app, the MPLS Parking App, in just 6 short weeks after extending its partnership with Flowbird, a global leader in curbside management and urban mobility solutions. The upgraded app replaces the previous version and now offers enhanced user experience and feature-rich capabilities.

The new MPLS Parking App officially launched on April 16th and covers approximately 9,500 City-owned parking spaces. Designed as a true mobility app, the MPLS Parking App features a map-based user interface, integrated with navigation systems to guide users to their preferred parking location. Each unique parking space is plotted on the map, with hours of enforcement, restrictions and rates clearly displayed upon selection, as well as clearly indicated special event rate zones for venues such as US Bank Stadium and Target Field. Users can easily pay for parking from their mobile device, receive push or email notifications when time is about to expire, and extend their time without having to visit a parking meter. The app even has a ‘Find My Car’ feature which guides users back to their parked vehicle.

The new version of the app is also complemented with a convenient web portal option. Users now have the same in-app experience by logging into their account via their preferred browser and completing their parking transaction. This added feature is crucial to ensure all drivers have equal accessibility to remotely pay for parking in Minneapolis.

The City of Minneapolis began looking for a new MPLS Parking App provider at the end of 2022 when the previous vendor’s contract was coming to an end. Through a rigorous procurement process, Flowbird was selected as the new vendor that would fulfill the vision for the upgraded MPLS Parking App.

On March 8th, 2023, the contract to begin the new MPLS Parking App’s development was signed, and in just 6 short weeks, all user accounts were transferred, and the new app launched in Minneapolis on April 16th, 2023. The successful app development turnaround is among the fastest that the industry has seen.

 “We are very pleased to bring the City of Minneapolis an improved mobile app with several new features in just a few weeks,” says Benoit Reliquet, President and CEO of Flowbird America, “Bringing an effective and future-proof mobile experience to the City in a timely manner is key to adequately support its businesses, citizens and visitors.”

The City will also benefit from Flowbird’s elite business intelligence and back-office management suite. The system integrates reporting of all meter and mobile transactions, making it easier than ever to manage its overall parking ecosystem in real time, while making data-driven decisions for the future.

Other methods of payment will continue to be available through Flowbird kiosks throughout the City’s parking spaces and select lots.

The City of Minneapolis joins several other cities across the Midwest utilizing the Flowbird mobile platform, including Indianapolis, Indiana; Detroit, Michigan and Toledo, Ohio.

 

www.flowbird.group

 

About Flowbird

FLOWBIRD operates in over 4,350 towns and cities in 80 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential, while considering all city stakeholders and end-user experiences. Through its devices, elite service platform and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core.

 

 

 

Integrated Technical Systems, Inc Acquires Richard N. Best Associates, Inc.

May 16, 2023

Integrated Technical Systems, Inc Acquires Richard N. Best Associates, Inc.

 

 

 

 

Integrated Technical Systems, Inc. (ITS) is proud to announce that Richard N. Best Associates, Inc. (RNB) has joined the ITS family. With over 50 years in business, ITS is a leader in integrated electronic and computerized access, parking, security and control systems and related technologies, emerging as the largest systems integrator of its type. The ITS team continues to develop and grow, ensuring that it will remain at thetechnological peak of system-integration in the future.

 

RNB, located in Fairless Hills, PA, was founded on the principles of excellence, vision, teamwork and unbiased insight that have been held for over 50 years in its growth and development. Founded in 1972 by Richard N. Best, P.E., a professional engineer, developed the first true-presence vehicle loop detector, a concept thatstill is in use today.

 

RNB continues to apply its founding principles and strengths as it supports various product lines, and providestechnical expertise within its market. RNB represents an expanding list of companies and product lines and continues to advance as a leader in systems integration and innovation for the parking and access controlindustry.

 

The ITS/RNB Team Core Values:

 

  • Market and client driven
  • Passion for technology and innovation
  • Entrepreneurship
  • Collective ownership together with individual accountability to achieve highest standards
  • Parking domain knowledge is core
  • Work safely and with respect to environment
  • Integrity
  • Customer Satisfaction TheITS/RNB Competences:
  • Industry(s) knowledge & consultancy sales
  • Project management
  • Assembly
  • Installation
  • Training
  • Site management
  • Service
  • Maintenance & Repair

ITS, with offices in CT, MA, MD, NJ and PA, will continue to advise/consult, sell, supply, service and support various products within the Northeast, Mid-Atlantic and surrounding Regions.

The company is a leader in the sales, integration, and service of Gated Parking Revenue Control, Multi and Single Space meters, Parking Management & Enforcement Systems, Access Control, Building Security and Fire Alarm and Detection Systems. ITS supplies, installs and services systems to monitor and manage customer operations and facilities, as well as developing and providing software related solutions. ITS also offers evaluations of existing operations to determine the most effective system for increasing parking revenue or enhancing access control, security and/or safety of an operation.

The primary mission at ITS is to be the Market Leader by providing high-quality products, technical expertise, exceptional customer support and responsive service at every level.

 www.integrated-tec.com 

 

Contact:

Integrated Technical Systems, Inc. 8 Capital Drive

Wallingford, CT 06492

T: (203) 265-8100

E: info-its@integrated-tec.com

Richard N. Best Associates, Inc. 300 N.Oxford Valley Road Fairless Hills, PA 19030

T: (215) 945-9240 Office

E: jmb@rnbest.com

ZIPBY PARKING APP REMOVES LANGUAGE BARRIERS FOR VANCOUVER’S MULTI-CULTURAL COMMUNITY WITH NEW MULTI-LINGUAL SUPPORT FEATURE

May 11, 2023

 

 

 

ZIPBY PARKING APP REMOVES LANGUAGE BARRIERS FOR VANCOUVER’S MULTI-CULTURAL COMMUNITY WITH NEW MULTI-LINGUAL SUPPORT FEATURE

 

 

 

VANCOUVER, BC CANADA: ZipBy, the popular parking app, announced today the launch of its multi-lingual support feature. In collaboration with EasyPark Canada, the new feature will allow all users to use the app with ease and convenience.

The largest city in British Columbia, Vancouver has a culturally diverse community. It also has the largest Chinese community in Canada. ZipBy now supports these communities. Vancouver is the third largest Chinatown in North America, behind New York and San Francisco and the app will be promoted there and to the wider community.

EasyPark’s CEO Nigel Bullers stated that “this new feature will not only benefit local drivers but also provincial and overseas visitors who will be able to focus on their destination instead of worrying about paying for parking at pay stations, which do not have language support features.   Using Mobiles apps like ZipBy is a more sustainable way to pay for parking, this new feature will enable more people to access mobile payments in their language. “

“This collaboration with EasyPark, reinforces ZipBy’s commitment to providing drivers with the best possible parking experience.” Said Shirley Rodriguez, President of ZipBy.   “We are excited to launch multi languages, which we believe will significantly enhance the experience of our non-English speaking users. Our aim is to make parking as hassle-free and convenient as possible for everyone, regardless of their language. “

The new multi-lingual feature of ZipBy currently supports several languages, including Simplified and Traditional Chinese, English, French, Vietnamese, German, and Spanish, , with more languages to be added soon. “Making the ZipBy app easy and frictionless is at the core of our design efforts” said John Cowley Vice President of sales at ZipBy.  “The app will automatically default to the language selected on the user’s phone, making it even more convenient for non-English speakers to use the app, without the need to apply settings or configure anything.”

The new feature is now available to all users globally by updating the app to the latest version.

About ZipBy:

ZipBy is the only parking technology globally that offers a combination of On Street, Off Street and Surface Lot parking, all in one mobile app. The ZipBy app becomes the parking meter. ZipBy is head quartered in Sydney, Australia with offices in the USA and Canada. For more information, please visit www.zipby.app.

 

About EasyPark:

Formed in 1947, EasyPark is dedicated to making parking easy. The company redesigns and reinvents parking services for clients such as public-sector organizations, including the City of Vancouver and Vancouver Park Board, and some of Vancouver’s largest property management companies, including Cadillac Fairview and Bentall Green Oak. For more information, please visit www.easypark.ca.

Please direct any media inquiries to Shirley Rodriguez: shirley.rodriguez@zipby.company

Transition in leadership heralds a new chapter for WPS US: Michael Lapidus, Executive President WPS

May 08, 2023

 

 

 

Transition in leadership heralds a new chapter for WPS US

Michael Lapidus, Executive President WPS

 

 

Eldbersburg, MD – WPS US, a leading provider of parking management solutions, announced today that its President, Ira Powers, will be stepping down from his position for personal reasons. While the company is saddened by his departure, they fully support his decision and wish him the best in his future endeavors.

Effective May 1, 2023, the leadership of WPS US will be transferred to the current Executive Vice President, Michael Lapidus. Michael has been an essential member of the organization for several years, holding various leadership roles both within the company and throughout the industry.

In his new role as President of WPS US, Michael will bring his extensive experience and knowledge of the parking industry to continue the company’s success. Michael has always prioritized values that benefit and empower customers and partners, making him an ideal candidate to lead the organization.

Erik Stronk, CEO at WPS: “We are excited about Michael leading WPS US as our President. We believe that his innovative ideas, strategic vision, and strong business acumen will continue to grow and improve WPS US in the years to come. With his leadership, we are confident that we will continue to thrive as an organization.’’

Michael Lapidus, President at WPS US: ‘’ Over the past three years, WPS has proven to be an exceptional workplace, and I am thrilled to embark on a new role within the organization. It is an honor to be part of such an amazing company and look forward to experiencing the new heights

WPS US can reach with my team as I grow into this new position. As a unified team, WPS US is dedicated to enhancing our products and services to meet our customers’ evolving demands. With my leadership abilities and our team’s talents and commitment, I am confident that we will realize the company’s long-term vision and continue to provide our clients with reliable, cutting-edge parking solutions designed for today’s connected world and beyond. I am grateful to WPS for this tremendous opportunity and look forward to this next chapter in my professional journey.’’

The company would like to take this opportunity to thank Ira Powers for his significant contributions to WPS and the industry. WPS US wishes him much success in all his future endeavors.

Please join WPS US in congratulating Michael Lapidus on his new role and supporting him as he leads the organization in this exciting new chapter.

About WPS Group:

Since its establishment in 1985, WPS Parking Solutions has grown from a local Dutch provider of parking systems into one of the world’s leading providers of cloud-based automated parking solutions. WPS’ mission is to create smart, reliable and future-proof parking solutions that are designed for today’s and tomorrow’s connected world.

Parker Technology Unveils New Branding to Reflect its Evolution as a Tech-Led Services Company

May 08, 2023

 

 

 

Parker Technology Unveils New Branding to Reflect its Evolution as a Tech-Led Services Company

 

 

Indianapolis, IN – May 8th, 2023: Parker Technology unveiled a new brand campaign last quarter, as a reflection of the company’s transformation over the last several years to a technology-led services company, reliant on both people and technology to deliver an excellent customer experience. Parker will continue investing in its high-quality service and will continue driving innovation into its software platform, all to be more valuable to its customers and to bridge the gap between parkers and parking automation when there is confusion or issues arise. Parker’s new look and feel are representative of its commitment to innovation and vision of being the industry’s customer experience solution of choice.

 

Following the re-launch of its software platform (Delta) in 2020, Parker Technology shifted its focus from solely providing intercom call center service, to licensing its software platform to other parking call centers that needed a workflow management platform, as well as, providing hybrid service for parking operators who wanted to answer their own calls part-time and roll-over calls to Parker’s customer care center part-time. Additionally, because of the enhancements provided with the re-launch of Delta, Parker has released several new innovations: API integrations with FLASH, TIBA, Ocra and Amano ONE, a suite of mobile products (Mobile Queue and Mobile Endpoint) and Translation and Text-to-Pay feature functionality.

 

“The past several years at Parker Technology have been really exciting. We’ve experienced tremendous growth, made significant enhancements to our software platform, and made a name for ourselves in the parking industry. An integral part of our company’s DNA is to continue evolving how we provide value for our customers, work with partners and position ourselves in the industry. With several big technological innovations on the horizon, it seemed like the perfect time to implement this brand refresh,” said Heidi Barber, VP of Marketing at Parker Technology.

 

The brand refresh was officially released at Parking Industry Expo the week of March 27th and has since been incorporated into all aspects of Parker Technology’s marketing strategy.

 

Elements of Parker Technology’s brand refresh include:

 

  • New Logo: As one of the most recognizable and representative elements of the brand, it was long-overdue for Parker’s logo to get a refresh. The new logo features a subtle “P” and “T.” This not only depicts Parker Technology, but it also represents the fusion of both people + technology as integral parts of the Parker Technology solution.

 

  • New Brand Colors: In addition to the logo, the colors have been altered slightly, with the shift from the bright sky-blue accent to a more muted grey-blue, depicting maturity and trust. Additionally, orange is no longer part of the color-palette. Instead, neutrals (white and dark grey) are used to evoke quality, neutrality, and authenticity.

 

  • New Domain: To mitigate any confusion around the company’s identity, the website domain has also changed to match the company’s name: parkertechnology.com.

 

  • New Mission Statement: To optimize customer experience and revenue for our clients, and their customers, by providing a workflow platform and outsourced exception handling to manage operations more efficiently.

 

ABOUT PARKER TECHNOLOGY

Parker Technology combines parking domain expertise, a flexible software platform and their professional customer service center, or your staff, to ensure customer problems are resolved efficiently, according to tailored facility business rules. Parker helps its clients create a better customer experience, while collecting more revenue, keeping traffic moving, freeing up internal staff to focus on higher-priority on-site tasks and providing data and insights to run operations more effectively. Learn more at parkertechnology.com.

 

 

PR Contact: Anja Reese

anja.reese@parkertechnology.com

317.561.6455

www.parkertechnology.com

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