Conduent Names Rahul Gupta as Chief Technology and Product Officer
FLORHAM PARK, N.J., Jan. 7, 2019 — Conduent Incorporated (NYSE: CNDT), a digital interactions company, announced the appointment of Rahul Gupta as Chief Technology and Product Officer (CTPO).
Based in Florham Park, Rahul will be responsible for end-to-end product and platform management including implementation, maintenance and innovation. He will also be responsible for product roadmaps, product marketing, collaborating with lines of business and clients on product strategy and driving strategic technology partnerships.
Rahul joined Conduent in early 2017 as the leader of Conduent’s Information Technology Services organization.
“With more than 20 years of experience in leadership, transformation and delivery in IT services, Rahul has the experience needed to help us innovate and grow,” said Jeff Friedel, Chief People Officer, Conduent. “Rahul will play a critical role in leading the next phase of our technology transformation as we continue to make significant investments to help our clients accelerate their digital journeys.”
Prior to Conduent, Rahul worked at Capgemini, where he led the Application Development and Enterprise Applications organization consisting of more than 6,000 employees responsible for Enterprise Resource Planning, Human Resources, Business Intelligence, and Master Data Management platforms. Previous to that, he held leadership roles at other IT service companies, including iGATE, Infosys, HCL and Telstra.
Rahul earned his bachelor’s degree in engineering from Regional College of Engineering, India, and holds a Master of Business Administration in finance and marketing from MDI Gurgaon, India.
Conduent creates digital platforms and services for businesses and governments to manage millions of interactions every day for those they serve. We are leveraging the power of cloud, mobile and IoT, combined with technologies such as automation, cognitive and blockchain to elevate every constituent interaction, driving modern digital experiences that are more efficient, helpful and satisfying.
Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent serves a majority of the Fortune 100 companies and more than 500 government entities. Learn more at www.conduent.com.
Grand Rapids Partners with Flowbird to Expand City’s Mobility and Transportation
January 3rd, 2019
Improvement to Downtown Parking coming 2019
The City of Grand Rapids, Michigan, has partnered with Flowbird Group, a global supplier of urban mobility solutions, to undergo a large expansion of smart parking kiosks within the fast-growing community. Upon completion, the City will utilize over 700 Flowbird Strada Pay Stations integrated with mobile phone payment and enforcement solutions.
The three-year expansion comes after a successful upgrade to the City’s paid parking system. In 2016, Flowbird signed a contract with the City to provide 75 solar-powered Strada Pay Stations. This initial installation was part of a shift to Pay-by-Plate parking from single-space coin meters, allowing more vehicles to park and encouraging customer parking turnover.
The Flowbird Strada Pay Station features a customer-friendly color display interface that is solar-powered and functions through adverse weather conditions. The pay stations accept a wide range of payments, including coins, credit or debit cards, and the system integrates payments from the City’s mobile parking app. Each kiosk is connected to Flowbird’s back-office system, SmartFolio, a cloud-based data intelligence platform that provides secure and actionable information to City staff, such as metrics, data visualization, and automated reporting.
The Strada Pay Stations also allow for a flexible rate structure that can be changed remotely throughout the day by City staff, such as during special events and holidays.
“We were very happy with the initial installation by Flowbird in 2016,” said Josh Naramore, manager of the City’s Mobile GR and Parking Services Department. “Expanding our smart parking pay stations is a natural progression toward our goal of having a world-class transportation and mobility ecosystem.”
The installation also addresses parking congestion and on-street availability downtown and the outlying business districts. In areas where free parking has posed a problem for small business customer turnover, paid parking kiosks aid in opening up parking spots.
Since initial installation in 2016, the City of Grand Rapids has reduced its operational costs, meter maintenance, and impact on the environment.
“Grand Rapids is forward thinking and focused on technology,” said Benoit Reliquet, President of Flowbird North America, “We are very proud that we have been selected to help them manage their impressive growth by implementing key smart city solutions.”
Currently, Flowbird supports over 40,000 parking pay stations for 600 customers throughout the United States and has deployed mobile parking applications for 80 cities and universities across the country. With over 700 pay stations, Grand Rapids will become one of Flowbird’s largest customers in the U.S.
The expansion is due to be complete by 2020.
Flowbird US Media Contact
Sean Renn – Vice President of Marketing and Communications
The University of California San Diego awarded Park Assist the Parking Guidance System for its new Osler Parking Structure
LA JOLLA, CA – January 7th, 2019: The University of California San Diego awarded Park Assist the Parking Guidance System (PGS) for its new Osler Parking Structure. Over the next few years, UC San Diego will be expanding campus parking facilities and Osler is the first of three M4 system installations.
UC San Diego was originally searching for an ultrasonic PGS for new structures until learning about the advantages of camera-based smart sensor systems. The university decided to invest in Park Assist’s patented M4 system because it offered more valuable features and benefits.
To ensure a seamless, efficient parking experience, UC San Diego was interested in Park Assist’s digital signage that displays space availability as well as in guiding drivers to different parking zones. Park Assist’s Find Your Car™ feature directs visitors to their cars when they return to the structure. Visitors will be able to find their vehicles by entering their license plate numbers into a future web portal, a benefit made possible by Park Assist’s integrated License Plate Recognition (LPR) technology.
UC San Diego also included Park Assist’s Park Alerts™ software feature in their PGS system in order to effectively monitor space utilization and enforce policies. Park Alerts™ will notify parking compliance staff of any parking policy violations by offering either time-based or license-plate-based alerts.
“We are excited to deploy our M4 solution in the San Diego area through our relationship with UC San Diego. UC San Diego has been well known for its commitment to innovation and excellence on campus and we are overjoyed to be a part of their vision in the new Osler Parking Structure.” – Vince Balsamo, General Manager – North America.
About Park Assist
Park Assist® is the parking industry’s leading camera-focused innovator with the most camera-based parking guidance installations in the world. Our patented technology helps customers effortlessly find parking spaces in real-time as well as find their cars when they return. Simultaneously, we provide parking operators with tools to improve customer satisfaction, create new revenue opportunities, realize greater operational control, capture parker analytics and expand CCTV capabilities. Park Assist is part of the TKH Group (Euronext: TWEKA), a $1.8 billion publicly traded company headquartered in the Netherlands. For more information, visit www.parkassist.com.
About UC San Diego
At the University of California San Diego, we constantly push boundaries and challenge expectations. Established in 1960, UC San Diego has been shaped by exceptional scholars who aren’t afraid to take risks and redefine conventional wisdom. Today, as one of the top 15 research universities in the world, we are driving innovation and change to advance society, propel economic growth and make our world a better place. Learn more at www.ucsd.edu.
Get Comfortable With “I Don’t Know” – Colleen Niese, Marlyn Group
Early in my career, I was terrified when someone asked me to do something that I had no idea how to accomplish. I would run off on a secret mission to try and figure out how the heck I was going to resolve an issue, answer a question, whatever the request may have asked of me, all the while creating massive amounts of artificial stress. As you can imagine, let’s just say the results were a mixed bag of hits and misses. One of my best mentors once said to me: “The day you know everything, is the day you should retire.” Meaning, as leaders our job isn’t to know all, our job is to recognize who (including ourselves) can and cannot do what to then line up the best person for each challenge, issue, project, etc. It was a pivotal moment for me and from that point on, when asked to accomplish something I wasn’t super-confident on doing, my first question became (and remains) “who’s on my team?”
During my presentation at this year’s PIE Show and Exhibition on March 13th I talk specifically about how important it is for leaders at any level to get comfortable with the phrase, “I don’t know” but to follow up with, “I’ll find out.” Then by doing so, you yourself learn whatever may be on hand and as well, model for others what it looks like to use humility and commitment as part of your leadership code, to rather be honest than attempt to be right and as importantly get stuff done to move the needle for your organization in the right direction.
Marlyn Group is a consultancy specializing in building and advancing strong teams in the parking industry. Our holistic approach combines executive search and placement with management consulting to provide unique insights. From search to strategy, we shape and advise excellent teams to drive business and intrinsic results. Learn more by visiting www.marlyngroupllc.com. cm
ArriveTM Delivers Last-Mile Mobility Solutions to Navigation Systems, Voice Platforms, Websites, Mobile Apps and In-Car Dashboards, Plus the Company’s ParkWhiz and BestParking Consumer Brands
January 7, 2019 – ParkWhiz Inc. announced
today that it is rebranding as ArriveTM
Inc., capping its transformation into the leading provider of solutions for the last mile of connected mobility. Arrive’s fully integrated platform helps companies and brands easily offer parking and other mobility-related services to drivers, fleets and connected
vehicles. Using app, voice and in-dash technology, Arrive’s branded and white-labeled solutions can surface convenient parking options and additional services to drivers at various touchpoints. Arrive powers hundreds of partner-branded experiences in addition
to the highly-rated ParkWhiz and BestParking mobile apps, which have millions of active users across North America.
we parked our first car in 2007, route planning and in-car connectivity services were luxuries. Today, these are essential components of consumer journeys, and we are excited to play an integral role in powering them,” said Yona Shtern, CEO and Executive Chairman
of Arrive. “While our consumer brands are strong and gaining in popularity, we believe the future of parking lies within vehicles, navigation systems, and other touchpoints.”
than 40 million customers in 230 cities across the U.S. and Canada have access to the largest transactional parking network in North America through Arrive-powered parking reservations and drive-up, friction-free parking. Arrive provides transactional parking
services for hundreds of partners within their own apps, websites and emails. Arrive’s partnerships include professional sports teams and venues, events, travel providers, airlines, hotels, automotive OEMs, and navigation systems.
Arrive brand represents the culmination of our evolution as a company into an enterprise business that powers the full range of mobility services in collaboration with and on behalf of our partners,” said Shtern.
April 2018, the company acquired Tel Aviv-based Codi Park and launched the Arrive Network, its powerful friction-free parking solution. Any driver using an Arrive-powered app or registered vehicle can experience seamless payments and frictionless entry and
exit at participating lots and garages. The company recently completed its latest financing, raising $25 million in new equity funding from investors such as NewSpring Capital, Alate and Amazon’s Alexa Fund.
Arrive powers the last-mile of connected and autonomous mobility. The company delivers scalable, friction-free parking experiences through apps, voice and in-dash. Its fully integrated platform makes it easy for companies and brands to offer parking as a solution for drivers, fleets and connected vehicles. Available across the U.S. and Canada, Arrive has developed innovative parking solutions for hundreds of distribution partners, including Amazon, Ford, Hyundai, XEVO, TomTom, Ticketmaster/Live Nation, Groupon, Madison Square Garden and many others. For more information, visit Arrive.com.
netPark & Interflight Provide Frictionless Parking Solution to MKE Airport
netPark’s Reservation and PARCS System now providing 36 lanes of frictionless parking to Milwaukee International Airport travelers. MKE travelers can now book prepaid parking reservations and easily scan their smart phone for entry and exit from any of MKE’s many parking lots. netPark partners with Interflight Parking Company, who manages the parking operations for the airport. The in lane hardware for customer scanning is provided by Q-SAC, Inc.
netPark is a leading provider of cloud based technologies for the parking industry. netPark provides complete parking systems for both valet and self parking facilities with over 200 installations across the US and Canada serving 55 airports. netPark’s strategic partnership with Q-SAC, Inc. allows them to focus on delivering the most advanced cloud based software that powers the Q-SAC line of parking equipment.
Allpro Parking Starts 2019 by Adding to Their Downtown Buffalo Portfolio
Allpro Parking, LLC Assumes the Operation of the 554 Pearl Street Lot in Downtown Buffalo
Buffalo, NY, January 1, 2019 – Allpro Parking is pleased to announce that effective from January 1, 2019, the company has successfully taken over the full operation of the 108-space parking lot located at 554 Pearl Street, near Tupper Street between Pearl Street and Franklin Street in downtown Buffalo, NY. This lot is steps away from where the new A-Loft Hotel will be located and is also conveniently located near the Theatre District and restaurants. Daily parking options will soon be available, with an easy-to-use meter pay-station being installed within the month. Applications for monthly parking permits are being accepted by calling (716) 849-7275.
“We are excited to open this lot,” says Richard A. Serra, Allpro Parking’s President and CEO. “This is an area in need of a fair, convenient, and friendly parking alternative. The fact that we can offer visitors daily parking and monthly permits at this location makes it easier for them to park closer to where they are heading downtown.”
Allpro Parking was founded in Buffalo, New York in 2000 and has expanded into Columbus, Cincinnati, Cleveland, Ohio, as well as Long Island, Yonkers, Rochester, Ithaca, Syracuse, Jamestown, New York, and Pittsburgh, Pennsylvania. Today, the company employs over 500 individuals at over 150 locations. Allpro Parking provides professional parking management, facility maintenance, ground transportation, and event logistics to developers, property managers, institutions, and government entities across a wide spectrum of markets. In 2012, Allpro Parking was the recipient of the Buffalo Niagara Business Ethics Award and the Buffalo Niagara Human Resource Association Outstanding Employee Culture Award. In 2018, the company was awarded the first-in-the-nation “Seal of Integrity & Excellence” from the National Parking Association.
City of Savannah Unveils Digital Pre-Paid Parking System in Partnership with Flowbird
January 3rd, 2019
City finds benefits from Cloud-hosted software
Flowbird Group, a global supplier of urban mobility solutions, has partnered with the City of Savannah to replace their existing Pre-Paid Smart Card parking system with new cloud-based validation software. The “Validation ePurse” system allows drivers in Savannah to purchase an individual validation code from the City’s department of Mobility and Parking Services at a discounted rate. The code can then be used in the future to pay for parking at the City’s Flowbird Strada Pay Stations.
In early 2018, the Flowbird development team met with Savannah City Officials to make a change with the antiquated Smart Card system. For many years, drivers would purchase these pre-paid cards and the dollar value on the card would get debited down with each parking transaction. The Flowbird team was able to develop an electronic system to suit the needs of the City and drivers, releasing the Validation ePurse system.
When customers purchase an ePurse Validation code, they provide their name and phone number for code tracking. Once the code is given to the customer, they may use that code to pay for their parking time on-street at any designated pay station that the City assigns to that code. After the code is entered into the pay station, the user can choose how much parking time he/she needs. Once the time is selected, the customer confirms the transaction, their ePurse gets debited down accordingly, and the transaction is wirelessly communicated to the enforcement handheld devices.
The Validation ePurse eliminates the need for any new hardware, running exclusively on software and cloud hosting. There are no more pre-loaded cards to buy nor the need for re-loading stations that City staff have to operate. This provides a cost savings to the City, and eliminates the need to manage an inventory of smart cards.
When the validation code is created by the City, they have many controls over how it may be used, such as:
The pay stations in the city it may be used on
Number of uses per day
Number of hours that may be used on any given day
The time of day it may be used
The days it may be used
The Validation ePurse system launched in Savannah in September of 2018. Since then, more than 1,600 codes have been used, resulting in approximately $10,000 in pre-paid parking revenue.
Denison Parking Invests in Customer Service Offerings
Indianapolis, IN (January 3, 2019) — Denison Parking, an Indianapolis-based parking operator, has acquired the assets of SOPHI Global, LLC, a boutique valet parking company. These assets will become a part of newly formed Denison Parking subsidiary, Denison Mobility, LLC. The move supports Denison Parking’s efforts to expand valet, as well as other transportation and concierge service offerings.
SOPHI Global co-founders, Joshua Casey and Troy Wilkinson, have joined Denison Mobility to oversee the newly created business line. With the SOPHI Global portfolio, Denison Mobility currently manages valet operations at the Hilton Garden Inn Indianapolis Downtown, IU Health North Campus, CharBlue, the Oceanaire, the Lucas Oil Estate in Carmel, Indiana and the Beach House in Pompano Beach, Florida.
“We are energized by the opportunity to grow Denison valet services by creating Denison Mobility and bringing in the entire SOPHI Global team,” said Jeff Line, President of Denison Parking. “They will be instrumental in our success as we develop our transportation offerings in the markets we currently serve, and areas of the country we have yet to do business.”
“The parking ecosystem is evolving rapidly. The next generation of consumer demands has led to the creation of many disruptive technologies that seek to meet changing transportation needs. Denison Parking has, and will continue to be, an innovator and leader in the parking industry and Indianapolis community. The values and vision demonstrated by Denison Parking aligned incredibly well with our mission at SOPHI. We are excited to join the Denison family as we pursue new and better ways to move people and connect them to their cities and communities.”Joshua P. Casey, Director of Business Development, Denison Mobility.
About Denison Mobility
Denison Mobility is focused on developing unique, multi-value transportation, valet, and concierge solutions. The company leverages innovative customer-focused technologies alongside traditional parking operations. Denison Mobility is passionate about delivering excellent first and lasting impressions.
About Denison Parking
Denison Parking is one of the nation’s most experienced parking operators. The company is comprised of a dedicated team, focused on creating an environment where energy and integrity create quality parking solutions. In addition to experience, their long-standing family ownership creates a culture where everyone, from employees, to customers and clients are treated like family.
Experienced. Innovative. Personal. That is the Denison difference.
City of St. Marys, PA Launches MeterFeeder Parking App.
St. Marys (PA)– On January 2nd, The City of St. Marys, Pennsylvania launched the MeterFeeder parking app to provide a new method of parking payment for its citizens.
People who download the app will be able to pay for parking from their phone, extend their parking reservation from their phone, pay tickets online or in the app, and get digital receipts of their parking transactions. MeterFeeder will operate on top of the existing parking infrastructure in the city, which includes over 300 traditional coin-operated meters. If a citizen forgets quarters, they now have the option to pay digitally!
The current rate for parking via MeterFeeder in St. Marys is $0.25 per hour plus a once-per-transaction convenience fee of $0.33. A minimum purchase of two hours required. Parking reservations can be extended for a maximum of eight hours.
The city parking authority will benefit from an organized administrative interface and new LTE tablets for the enforcement officers.
“Our goal is to make paying for parking so easy, no one ever gets a parking ticket again,” quipped Dan Lopretto, MeterFeeder’s Chief Technology Officer. “The city will see increased compliance and learn about it’s constituents parking habits, while we simultaneously make the lives of everyday folks easier”.
Users can opt in to GPS services to be automatically placed in the correct parking zone, or they can search the app for “St. Marys” and pick their parking location manually. The app has been praised for its simplicity, with no need for searching kiosks for unique zone codes to put in. Simply search for the name of your city, and choose your specific lot.