Medical University of South Carolina Transitions to AIMS Parking System
The Medical University of South Carolina transitioned to AIMS in late August of 2021 after using a university developed system for 25 years. The transition to AIMS has provided them with a software package that manages permitting, ticketing and financial reporting in one system.
MUSC implemented the AIMS Mobile Enforcement App for real-time citation issuance with built-in LPR, which has allowed them to move to a completely virtual permitting environment, saving money on decals and hangtags. With the implementation of the AIMS e-commerce module, MUSC’s hospital employees now have simple tools to manage their vehicles, pay for permits, view citations and join a waiting list.
Marty Morganello, Facilities Manager at MUSC is pleased with the transition. “AIMS has revolutionized our operations and we are finding new/easier ways to do things almost every day. The reporting is very customizable and extensive and if there is a report you need to add criteria to, the support team will do it quickly.”
Replacing their legacy system with AIMS eliminated the need for MUSC to log into three different systems to manage citations, permits and finances. AIMS has also allowed the Medical University to automate payroll deductions and better communicate with their parkers.
ABOUT EDC CORPORATION
EDC Corporation is a leading provider of parking systems for municipalities, higher education, and other industry segments. For 25 years, AIMS system has been implemented and hard at work at over 180 parking operations across North America.
Proven, reliable, easy-to-use, fully integrated, scalable and fully supported by a customer-focused team of in-house software developers, seasoned field/sales professionals, and knowledgeable implementation experts — AIMS supports: ticket management; permit management; mobile enforcement; LPR (license plate recognition); event management; and a consumer-facing mobile payment app.
EDC offers a step-by-step process simplified process for transitioning to a new parking system.
To learn more about AIMS Parking Management Solutions — or schedule a live demo – visit www.aimsparking.com.
New Comprehensive Parking Management and Online Payment System
Effective August 2, 2021, PARK Durham will implement the AIMS Parking Management System and launch a more secure, convenient, and user-friendly online payment system for customers to pay their monthly parking invoices and manage their parking accounts.
New features include an improved user experience, an online Customer Portal that allows for quick payment without having to create an account; and registered account enhancements, including view and pay multiple accounts at once, view payment history, etc. Customers will be able to securely save their payment information; have the option of signing up for paperless billing with email reminders; update their vehicle records; and have the opportunity to schedule automatic payments from their credit card or checking account.
Customers will receive detailed instructions on how to create their online accounts and make payments with their August 2021 monthly billing statements. Instructions will also be on the PARK Durham website at www.parkdurham.org.
The AIMS online system accepts Visa, MasterCard, Discover, American Express, and electronic checks.
Paying or Appealing Parking Citations
Effective August 2nd, customers are able to pay or appeal parking citations online at here.
Customers may also make payments by check or money order by mailing payments to PARKDurham, P.O. Box 1370, Durham, N.C. 27701. Please make checks payable to City of Durham.
Georgia Southern University issues virtual permits
Georgia Southern University added AIMS LPR enforcement to their system last year and spent the next months identifying and adapting to changes in both the administrative and enforcement operations that the LPR system introduced. Having accomplished this while incorporating best practices, the next step was to stop issuing physical permits.
Permit registration beginning Fall 2017 was just that, registration. Students and Faculty/Staﬀ registered their vehicles via AIMS Web and selected from eligible parking options and method of payment, however permits were not issued. Exceptions to this were for parking requiring gate access, where permits with RFID chips continued to be issued. Plans are to add AIMS ﬁxed LPR for gate access to totally eliminate the need for permits.
This had the immediate eﬀect of ﬁnancial and environmental beneﬁts from not issuing physical permits. The drastic reduction of foot traﬃc in the parking oﬃce at the start of the year was also a welcome beneﬁt.
Improvements have also been realized in enforcement.
Georgia Southern will now start issuing both e-citations and printed tickets in tandem through the integrated AIMS Mobile application. They will then transition to issuing only e-citations. This will provide additional ﬁnancial and environmental beneﬁt, and violators are able to make payment directly from the electronic notiﬁcation of violation that they receive through AIMS.
Additional information regarding the integrated AIMS Parking Management solution may be found at www.aimsparking.com or by contacting at 800-886-6316