Tag Archives for: AIMS

Effective August 2, 2021, PARK Durham implements the AIMS Parking Management System

August 10, 2021

Effective August 2, 2021, PARK Durham implements the AIMS Parking Management System

New Comprehensive Parking Management and Online Payment System

Effective August 2, 2021, PARK Durham will implement the AIMS Parking Management System and launch a more secure, convenient, and user-friendly online payment system for customers to pay their monthly parking invoices and manage their parking accounts.

New features include an improved user experience, an online Customer Portal that allows for quick payment without having to create an account; and registered account enhancements, including view and pay multiple accounts at once, view payment history, etc. Customers will be able to securely save their payment information; have the option of signing up for paperless billing with email reminders; update their vehicle records; and have the opportunity to schedule automatic payments from their credit card or checking account.

Customers will receive detailed instructions on how to create their online accounts and make payments with their August 2021 monthly billing statements. Instructions will also be on the PARK Durham website at www.parkdurham.org.

The AIMS online system accepts Visa, MasterCard, Discover, American Express, and electronic checks.

Paying or Appealing Parking Citations

Effective August 2nd, customers are able to pay or appeal parking citations online at here.

Customers may also make payments by check or money order by mailing payments to PARKDurham, P.O. Box 1370, Durham, N.C. 27701. Please make checks payable to City of Durham.

EDC CORPORATION INTRODUCES e-TICKETING TO ITS AIMS PARKING MANAGEMENT SOLUTIONS SUITE

March 09, 2020

EDC CORPORATION INTRODUCES e-TICKETING TO ITS AIMS PARKING MANAGEMENT SOLUTIONS SUITE

New function allows parking enforcement officers to issue citations electronically from within the Parking Office in conjunction with AIMS LPR system; benefits include speedier and safer ticketing, increased fee collection, and better documentation of violations.

Syracuse, NY – EDC Corporation, the Syracuse, NY-based developer of the AIMS Parking Management suite of parking management solutions, announced today that it has introduced e-Ticketing functionality in conjunction with the company’s proven and popular LPR technology. E-ticketing enables parking staff to issue citations within the parking office, using the violator’s license plate as the primary credential. Benefits include enhanced safety for personnel, higher productivity, lower operational costs, faster collection of fees, and a more robust and automated documentation trail, which includes photographic, time-stamp and GPS ‘proof’ of the violation.

“Moving from physical to virtual ticketing is the next, logical step in the evolution of the parking industry,” said Ellen Genung, Vice President of EDC Corporation. “We’ve seen this same progression in other segments of the transportation industry, beginning with Red Light Cameras as early as 1993 – to the current rush in the U.S. to migrate from staffed, paper-ticket toll booths to LPR cameras and pay-by-plate tolls, after longstanding use of that technology in Europe.” According to Genung, e-Ticketing is likewise a logical enhancement to and investment in EDC’s suite of parking software modules.

EDC customer Derrick Davis, who is Director of Parking and Transportation for Georgia Southern University, has seen excellent results from the AIMS e-Ticketing software, which was rolled out to select customers as a beta this past fall.

“Building on our use of AIMS LPR and virtual permitting, we implemented the AIMS eTicket module in the fall of 2019,” said Davis. “We’ve been able to issue 54% more citations, are no longer spending a quarter of our time looking for vehicles to tag with a windshield envelope, and we’re providing violators with far more information with each citation. Even better, our web payments have increased around 10%, which saves hands-on processing time. And, if we cite an unregistered vehicle, the license plate RO Lookup has enabled us to collect over $26K of previously unpaid citations and link over half of the unregistered vehicles to students.” Davis adds his department has also seen a drop-off in parking ticket-related office traffic. “This has been a real game changer for our operation.”

HOW AIMS e-TICKETING WORKS

The AIMS system provides parking enforcement personnel with digital tools for virtual enforcement. LPR-equipped vehicles and Fixed LPR cameras continually patrol and monitor parking lots, garages and streets, tracking vehicles and easily triggering needed citations in real-time. On the backend of the system, office personnel review the LPR data and issue citations from the safety of their office via email or, if desired, through AIMS’ print-and-mail ticket management system.

BENEFITS OF AIMS e-TICKETING

Increased officer safety – The officer continues to work in the LPR vehicle, checking plates without having to exit and interact with disgruntled customers.
Increased efficiency and citation issuance rates – Mobile and fixed LPR cameras do the work in the field, enabling office staff to efficiently review hits and issue citations without the enforcement officer having to walk from vehicle to vehicle, across campus, or across city blocks.
Fixed cameras can capture violators without an LPR vehicle patrolling a lot or parking structure to physically place the citation on the windshield
Reduced costs in enforcement staff and parking violation stock
Increased accuracy as the office has more time to review data before completing the citation
More information can be sent with the citation than can be printed on a ticket. This information can include images from the LPR cameras and the GPS location of the ticket.
AIMS generates and delivers the ticket automatically

Those interested in learning more about the new AIMS e-Ticketing Module from EDC – and the broader AIMS Parking Solutions suite supporting the app — are encouraged to visit the company’s website and/or schedule a live demo.

ABOUT EDC CORPORATION

EDC Corporation is a leading provider of parking systems for municipalities, higher education, and other industry segments. For 25 years, our flagship software suite — AIMS Parking Management Software – has
been implemented, innovating, and hard at work at over 180 parking operations across North America. Proven, reliable, easy-to-use, fully integrated, scalable and fully supported by a customer-focused team of in-house software developers, seasoned field/sales professionals, and knowledgeable implementation experts

AIMS Parking Management Software supports: ticket management; permit management; mobile enforcement; LPR (license plate recognition); event management; and, new in 2019, a consumer-facing mobile payment app.

In acknowledgment of the significant challenges facing operators reliant on parking management systems that have fallen short of expectations, EDC also offers a proprietary LaneChange™, step-by-step process for migration to and implementation of its platform.

To learn more about AIMS Parking Management Solutions — or schedule a live demo for a parking management or facilities team — visit www.aimsparking.com. The company is also on LinkedIn and Twitter.

Barnacle and AIMS integration completed

August 02, 2019

Barnacle and AIMS integration completed

Barnacle® Parking Enforcement has integrated its Enterprise Management System with AIMS’ Parking Management Software to create a seamless enforcement solution. The new integration will support mutual customers at UC Davis Medical Center, City of Las Vegas and Auburn University. With the integration complete, Barnacle can automatically query license plates for delinquent citations and then mark them paid following release.

How it works: The Barnacle adheres to a vehicles windshield and blocks the driver’s vision, rendering the vehicle immobilized. Each device has GPS, sends real-time alerts and allows a violator to remove by paying over the phone or online. Barnacle provides payment processing and a 24/7 call center. Barnacle’s Enterprise Management System (BEMS) is a comprehensive customer portal for management of the entire suite of technology. BEMS provides access to real-time GPS tracking, activity logs, deployment records, data reporting, inventory control and access to the iOS/Android Enforcer native application.

With the AIMS integration in effect, parking enforcement officers can type the license plate into the deployment screen on the BEMS system or Enforcer App. By querying AIMS Parking Management Software, BEMS identifies all delinquent citations and creates a sum total to ensure the violator can pay as required. Once paid, BEMS communicates back to AIMS to mark all respective citations as paid, thereby reducing the administrative workload on staff.

Both Barnacle and AIMS have designed systems to simplify and improve the experience for users. AIMS is a proven leader in the industry with a loyal customer-base. Barnacle seeks to utilize its innovative new platform and technology to further enhance the capabilities for AIMS customers.

www.barnacleparking.com

The University of California, Davis – Health has selected the AIMS Parking Management system for their permitting and parking enforcement operations

October 06, 2017

The University of California, Davis – Health has selected the AIMS Parking Management system for their permitting and parking enforcement operations.

UC Davis Health will utilize AIMS to manage all aspects of issuing and managing their permits and parking tickets. The AIMS Web customer self-service component will provide online permit registrations, ticket appeals and payments, and other account management functions. They will utilize the AIMS Mobile Android app along with AIMS License Plate Recognition (LPR) on 2 vehicles for enforcement. EDC will provide hosting services for the complete system.

Peter Tiberini, Manager of Parking and Transportation Services, said:

“After a careful review of all providers, we chose AIMS as they were able to provide everything we asked for and check all of our boxes. Highest reasons being their flexibility to integrate with others, and the amazing references we received from their current users citing the wonderful customer service, responsiveness to customer needs and wants, and system ease of use for the end user. The ability to receive system upgrades/updates at no additional upcharge really shows their dedication to providing the user an outstanding product.”

EDC works hard to maintain our reputation of unequalled customer service to support our customers and their use of AIMS. We are proud to have UC Davis Health join our family of satisfied customers.

For additional information on AIMS visit our website: www.aimsparking.com, or contact us at sales@aimsparking.com or call 800-886-6316.

City of Boise adds Overtime LPR to their AIMS system.

August 24, 2017

City of Boise adds Overtime LPR to their AIMS system

City of Boise has many timed zones within the downtown area and needed an accurate and precise means to find overtime violators. Certified EDC technicians installed the Genetec AutoVu Overtime kit with the mobile LPR system.

AutoVu is fully integrated with the AIMS system for managing vehicle timing information and enforcing hot list and abandoned vehicle searches.

Violators are cited using the Mobile Ticketer app which displays enforcement photos in real time along with location and timing data. The overtime kit includes additional wheel imaging cameras. These photos provide proof the vehicle has not moved since the first timing photos were taken.

Visit www.aimsparking.com for more information.

#AIMSparking

McCarran International Airport installs AIMS for managing their parking operations.

August 02, 2017

McCarran International Airport installs AIMS for managing their parking operations

Enforcement of taxi and TNC operators was their biggest challenge. Citation issuance, customer permit sales, parking violation notices and payments are all handled by airport staff.

The AIMS Mobile enforcement app interacts real time with the AIMS database so flex fine amounts are applied to citations based on the number of previous times a plate has been issued a ticket. This has allowed the airport to assess higher fine amounts on each subsequent ticket at the time chronic violators are cited. These aggregate fine amounts are designed to hit chronic violators with excessive fines at the time of issuance so they are more apt to follow proper procedures while on airport property.

Visit www.aimsparking.com for more information.

#AIMSparking

AIMS Launched at Sheridan College

October 25, 2016

AIMS Launched at Sheridan College

Oakville, ON – Sheridan College has implemented the AIMS Parking Management Software for campus parking management!

The Parking Services office at Sheridan College recently implemented the Automated Issuance Management System (AIMS) to provide a comprehensive parking management solution to their students, employees, and visitors. AIMS provides Sheridan all of the necessary tools to manage their parking operations along with interfacing to its third party systems.

The integration of AIMS Mobile to Honk Mobile (pay by phone), as well as RTB (pay by plate), has provided Sheridan’s parking enforcement operatives the ability to view all information related to registered license plates in real time. In addition, AIMS has provided the Sheridan community the tools necessary for a complete self-service, online parking experience. Catherine Sloat, Manager of Parking Operations, deems the change to AIMS a very positive one. “The team at EDC made the transition to AIMS from our previous system a smooth experience. EDC’s implementation team has been a pleasure to work with, and they helped roll-out AIMS within our desired timeline – just in time for the start of a new academic year. We’re looking forward to many years of success with AIMS and are excited to see what the future holds.“

AIMS is used by parking departments throughout the US and Canada for efficient and intuitive integrated citation and permit management. Find out more at www.aimsparking.com.

AIMS: LPR Enforcement Launched at Mohawk College

October 17, 2016

LPR Enforcement Launched at Mohawk College

Hamilton, ON – Mohawk College has integrated the AIMS Parking Management Software with Genetec’s AutoVu LPR system for realtime parking management!

The Parking Services office at Mohawk College has recently integrated their AIMS and AIMS Mobile Enforcement app with the AutoVu LPR system. AIMS feeds the AutoVu LPR system with permit, vehicle, tow/boot, pay by plate and pay by phone data. Vehicles in need of a ticket appear in the AIMS Mobile Enforcement App for real-time ticket issuance.

Parking enforcement officers now drive through the lots utilizing a custom
designed LPR golf cart. Rob Morrallee, Manager of Parking at Mohawk
College has nothing but positive feedback. “This is an exciting time at
the College! The LPR integration has made our enforcement operation even
more efficient and effective. We’re able to keep real-time records from
data transmitted and officers immediately see the need for other action
based on the history of the license plate being scanned. We’re excited to
see what the future holds with AIMS!”

The AIMS Parking Management System integrates with the the LPR system of
your choice, so our customers choose the best-in-class system that suits
their specific needs. Vehicle hits are transferred across all AIMS Mobile
Enforcement Apps in the field. Both the driver and foot patrol staff are
able to claim hits and issue tickets throughout their shift.

AIMS is used by parking departments throughout the US and Canada for
efficient and intuitive integrated citation and permit management. Find
out more at www.aimsparking.com.

AIMS – LPR Parking Enforcement Launches at Georgia Southern University

August 31, 2016

August 31, 2016 – LPR Parking Enforcement Launches at Georgia Southern University

Statesboro, GA – Georgia Southern University has integrated the AIMS Parking Management Software with Genetec’s AutoVu LPR system for enhanced parking enforcement.

The Parking and Transportation Department has three LPR equipped vehicles that integrate in real-time with AIMS and their AIMS Mobile Enforcement Apps. AIMS feeds Georgia Southern’s LPR system with permit, vehicle, and tow/boot list data. Vehicles in need of a citation appear on the AIMS Mobile Enforcement App in real-time for citation issuance.

Parking enforcement officers now drive through lots at speeds ranging from 10 – 25 mph. Kristi Bryant, Director of Parking and Transportation at Georgia Southern has nothing but positive feedback. “The AIMS LPR integration into our existing program for vehicle code enforcement has not only made our job more efficient and effective, but it has also created a safer working environment for my staff. Additionally, we’re able to keep real time records from data transmitted from our vehicles to the office and are able to immediately see the need for other action based on the history of the license plate being scanned. We appreciate EDC Corporation adding all the functionality necessary to make this system a complete package. “

The AIMS Parking Management System integrates with the LPR system of your choice, so our customers choose the best-in-class system that suits their specific needs. Vehicle hits are transferred across all AIMS Mobile Enforcement Apps in the field. Both the driver and foot patrol staff are able to claim hits and issue citations throughout their shift.

AIMS is used by parking departments throughout the US and Canada for efficient and intuitive integrated citation and permit management. Find out more at www.aimsparking.com.