Tag Archives for: Allpro Parking

Premium Parking Acquires Allpro Parking to Accelerate National Growth and Deployment of End-to-End Technology Platform & Parking Management Solution

September 19, 2022

Premium Parking Acquires Allpro Parking to Accelerate National Growth and Deployment of End-to-End Technology Platform & Parking Management Solution

The deal fuses Premium’s technology with Allpro’s operational reach, leadership depth and service-driven culture

September 16, 2022, NEW ORLEANS — Today, Premium Parking, the leader in ‘full-stack’ digital parking, announced its acquisition of Buffalo-based Allpro Parking LLC.

The transaction combines two leaders in parking management, aligning Allpro’s operational expertise, strong leadership and community-minded service with Premium’s full-stack, customer-first technology.

The acquisition also expands Premium’s presence across the Midwest and Northeast, creating the nation’s largest network of entrepreneur-led parking markets.

“We’re impressed by Allpro’s incredible service-driven culture, led by the talented team’s dedication to their clients,” states Ben Montgomery, President, Premium Parking. “We share the same ethos, having spent the past two decades solving the underlying problems of legacy parking systems.”

“We put the customer at the center of the parking experience,” continues Montgomery, “with the most robust, flexible, customer-centric solutions built for the future. We look forward to introducing Premium’s technology and services to Allpro clients, customers, asset owners, and employees.”

“Premium changed the way customers discover and pay for parking, transforming urban spaces with frictionless interactions and mobile payments,” adds Richard A. Serra, Allpro Parking CEO & Partner. “Our asset owners, property developers and managers, along with clients will benefit greatly as we roll out Premium’s innovative technologies.”

Clients can expect the Premium and Allpro partnership to elevate operational excellence across the board, including:

New opportunities to drive revenue and streamline operations
Enhanced collaboration and growth
Improved visibility into performance

Customers can expect stress-free parking thanks to a full-stack parking experience that makes it easy to:

Find and reserve parking online
Pay for parking quickly with the Premium Parking App
Scan to park without an app with CameraPay via Apple Pay or Google Pay
Secure workplace/residential parking via Cloud Permits
Park all month long with a monthly parking Subscription (just drive in and drive out)
Park for free at local venues and business (*validated visitor and customer parking available at participating locations)

Employees can expect opportunities to:

Manage their location and operations on one seamless digital platform
Grow to manage their own team in new emerging markets
Use modern technology and operational frameworks to drive parking policy, revenue, and service excellence

In total, Premium will integrate 130 Allpro locations across three states and twelve vibrant markets, including Buffalo, Cleveland, Columbus, Cincinnati, Rochester, Pittsburgh and Syracuse.

With a cumulative 40 years of expertise, the combined company will serve 60 markets across over 750 locations and include more than 700 team members.

The terms of the deal were not disclosed.

Media Contact

Jeff Hinson, Premium Parking

jhinson@jmhcompanies.com

About Premium Parking

Premium has rethought the entire value-creation chain for properties, from the way parking is designed and managed (without gates), how offices and campuses manage permits, to how residents and visitors integrate with businesses and venues, and how new value is distributed among stakeholders and clients. This paradigm shift uses modern cloud infrastructure, AI camera technology, mobile payments; clear, friendly policies, combined with service excellence, to make cities and places everywhere more discoverable and accessible.

About Allpro Parking

Based in Buffalo, Allpro Parking, LLC is the region’s leading parking management company. Allpro Parking offers first-class valet parking services for medical facilities, hotels, special events, and private events. Allpro Parking specializes in the operation and management of surface and structured facilities, health care systems parking management, airport and commuter rail, transportation services, and special event parking.

Meeting the Needs of a Hybrid Work Schedule Allpro Parking LLC announces availability of Flex Parking in Downtown Buffalo

April 29, 2022

Meeting the Needs of a Hybrid Work Schedule

Allpro Parking LLC announces availability of Flex Parking in Downtown Buffalo

Buffalo, NY —Today in Buffalo NY, Allpro Parking announced the immediate launch of Allpro Flex Parking, a program created to meet the needs of the modern, hybrid worker. “The Allpro Flex Parking program will serve the many employees that have worked remotely and will now return to their offices part-time. This is surely an economical parking option until staffers return to their downtown offices full-time. We hope to launch this in the other markets we serve in 30 days.” said Richard A. Serra, President, Partner, and CEO, at Allpro Parking.

Positive Customer Impact

Many people are returning to the office in a post-COVID world as the workforce quickly adapts to a changed environment. Many companies are following the trend of a hybrid work schedule. With this new schedule, employees are only working in the office, on average, 2-3 days a week. This schedule change has in turn changed the needs of the downtown parker. It is because of this that Allpro Parking LLC has recently committed to deploying Flex Parking, in 13 downtown locations. Flex Parking will allow parkers to purchase packs of 12 “all day passes” to use within 60 days of purchase, instead of paying for parking by the month.

Flex Parking Availability

Flex Parking is an update driven by customer feedback and is part of Allpro Parking’s commitment to providing the best parking experience possible. Flex Parking is immediately available and simple to use. Visit honkmobile.com via desktop or mobile app, click find parking, enter in your office location, select one of the participating lots and “book now.” You will then select the long-term parking “multipacks.” Once you create your free account and complete your purchase, your 12 parking passes will be saved to your profile and are able to be used immediately. Flex Parking is the optimum blend of discounted rates with minimal commitment.

To find a map of participating lots click HERE.

About Allpro Parking, LLC.

Founded in 2000, Allpro Parking is a local leader in the parking industry. The company offers a wide range of products and services designed to meet your parking needs. If Flex Parking isn’t the best program for you, we encourage you to visit www.allproparking.com to view a list of our other services.

Allpro Parking Announces Promotion of Kyla Krathaus to HR Generalist

March 21, 2022

Allpro Parking Announces Promotion of Kyla Krathaus to HR Generalist

(Buffalo, NY) — Allpro Parking has recently announced that Kyla Krathaus has been promoted to Human Resources Generalist. Kyla Krathaus has been a member of the Allpro team since June 2021, when she was hired as Talent Acquisition Specialist.

Richard Serra, President and CEO of Allpro Parking, promoted Krathaus based on her hard work, commitment to providing excellent customer service, and dedication to helping the company grow.

“Kyla has continuously proven to the Executive Team her abilities and skills, along with her desire to build upon and improve Allpro’s HR department and the internal systems,” Serra said. “She earned this promotion and I look forward to working with her in a larger capacity”.

Kyla has numerous years of experience in administrative and organizational support roles. She is also experienced in program planning and engagement strategies within the field of human services.

In 2016, Kyla graduated with her bachelor’s degree in psychology from Medaille College, and from 2018 to 2019 she completed a one year accelerated master’s degree in Organizational Leadership as an alumnus of the college. In 2020, Kyla completed the Emerging Business Leaders Leadership Program through a local chapter to further her leadership skills and knowledge.

When she joined Allpro Parking, Kyla assisted the Human Resources department with new hire onboarding, employee relations, and talent development initiatives. She has helped fill several vital roles along with a vast number of field staff following the pandemic.

She is proud to be a part of Allpro Parking, where her values of a positive and inclusive corporate culture align.

“It’s exciting for me to be able to wake up and go to a job I enjoy, with awesome coworkers, supportive leadership, and to have the opportunity to step into a position that allows me to continue my career growth,” she said. “I love that I can always find ways to add value to Allpro and its employees, while being my authentic self, something most companies do not appreciate.”

Kyla is thankful for her family’s support, and says she wouldn’t be the person she is today without them.

For more information about the promotion or about Allpro’s services, visit the website.

ABOUT ALLPRO PARKING

Allpro Parking was founded in Buffalo, NY, in 2000 and has expanded across New York State, Ohio and Pennsylvania. The company employs nearly 400 people at over 145 locations. Allpro provides professional parking management, facility maintenance, ground transportation, and event logistics to developers, property managers, institutions, and government entities across a wide spectrum of markets. In 2012, Allpro Parking was the recipient of the Buffalo Niagara Business Ethics Award and the Buffalo Niagara Human Resource Association Outstanding Employee Culture Award. In 2018, the company was awarded the first-in-the-nation “Seal of Integrity & Excellence” from the National Parking Association. For more information about Allpro Parking, LLC, visit allproparking.com.

Allpro Parking Promotes Bill Witnauer to East District Manager

September 03, 2021

Allpro Parking Promotes Bill Witnauer to East District Manager

(Buffalo, NY) — Allpro Parking is proud to announce that William “Bill” Witnauer has been promoted to District Manager of the company’s eastern region.

Bill joined Allpro’s corporate team in a Business Development capacity in February 2021 with more than a decade of experience in parking management in Buffalo. Initially, his position was focused on a proposal to manage the City of Buffalo–owned parking garages. However, he has since assisted Tom Eckl, West District Manager, and Rick Doetterl, Project Manager & Loss Prevention Manager, on a variety of proposals and has helped the company land several new contracts.

“In his time spent with Allpro Parking, Bill has demonstrated all of the unique skills that are required of a District Manager,” said Richard Serra, President and CEO of Allpro Parking. “This is a well-deserved promotion, and we look forward to seeing how Bill continues to thrive in his career.”

Prior to working in parking, Bill was a middle school teacher. He also worked as an independent contractor in painting and remodeling. Eventually, he found himself in the parking industry, and for about 12 years he learned every aspect of the parking business while managing the City of Buffalo garages. In early 2021, Bill was offered a Project Manager position with Allpro Parking.

ABOUT ALLPRO PARKING

Allpro Parking was founded in Buffalo, NY in 2000 and has expanded across New York State, Ohio and Pennsylvania. Today, the company employs over 500 individuals at over 150 locations. Allpro provides professional parking management, facility maintenance, ground transportation, and event logistics to developers, property managers, institutions, and government entities across a wide spectrum of markets. In 2012, Allpro Parking was the recipient of the Buffalo Niagara Business Ethics Award and the Buffalo Niagara Human Resource Association Outstanding Employee Culture Award. In 2018, the company was awarded the first-in-the-nation “Seal of Integrity & Excellence” from the National Parking Association. For more information about Allpro Parking, LLC, visit allproparking.com.

HonkMobile Continues US Expansion after Successful Pilot of Tap-to-Pay Technology with Allpro Parking

March 04, 2020

HonkMobile Continues US Expansion after Successful Pilot of Tap-to-Pay Technology with Allpro Parking

Pilot program followed by expansion to 4 new US cities

Buffalo, NY – March 4, 2020 – HonkMobile, North America’s leading provider of electronic payments for the parking industry, announced today the completion of a successful eight-month pilot program with Allpro Parking. Allpro Parking is a full service parking and transportation operator with headquarters located in Buffalo, NY. Allpro Parking deployed Honk’s patent pending tap-to-pay payment technology – HonkTAP – at various parking locations in Buffalo, NY. Building off the success of this pilot, Allpro will now accelerate its expansion of HonkTAP at its locations in Cincinnati, Cleveland, Columbus, and Rochester.

Honk developed the tap-to-pay smart technology as an alternative to the traditional pay station or parking meter. During the pilot, Allpro Parking installed HonkTAP smart stations at 15 surface parking lots throughout Buffalo. Since the start of the pilot, Allpro Parking’s revenue generated through Honk has increased by 349%.

The implementation of HonkTAP proved both simple and cost-effective: Honk’s NFC-embedded smart stations were installed in parking lots as additional, low cost points of sale. With no app to download or account to set up, drivers simply tap their phones at the station to initiate payment. This contactless option gives drivers the fastest checkout process, meeting consumer expectations for quick and convenient ways to make everyday purchases. It is no longer necessary to line up at pay stations or wait for credit cards to process with this smart technology.

“We were blown away by the revenue generated from HonkTAP,” said William Rasi, General Manager, Allpro Parking. “There was minimal effort and little capital invested on our end to get it up and running, and the numbers speak for themselves. We’ve seen particularly high adoption from visitors to Buffalo — they don’t want to download a parking app for a weekend visit. This gives drivers the app experience — paying for parking from their mobile device — without the need to download, install, and register for an app.”

“On the heels of this successful pilot, we’re excited to accelerate the rollout of HonkTAP to a number of other Allpro Parking locations across Cincinnati, Cleveland, Columbus, and Rochester,” said Michael Back, Honk CEO and President. “But it doesn’t end there. We’ve got a number of deals in the pipeline and are excited to expand our tap payment option across the US, beyond the pilot. Parking operators know consumers want an easier and quicker way to pay for parking – and HonkTAP delivers on this.”

To see how HonkTAP works, please view this video: https://www.youtube.com/watch?v=HxzeQ2ipMUU

About Allpro Parking

Allpro Parking was founded in Buffalo, NY in 2000 and has expanded across New York State, Ohio and Pennsylvania. Today, the company employs over 500 individuals at over 150 locations. Allpro Parking provides professional parking management, facility maintenance, ground transportation, and event logistics to developers, property managers, institutions, and government entities across a wide spectrum of markets. In 2012, Allpro Parking was the recipient of the Buffalo Niagara Business Ethics Award and the Buffalo Niagara Human Resource Association Outstanding Employee Culture Award. In 2018, the company was the first parking company in the nation to receive the National Parking Association’s (NPA) highest individual company award NPA Accreditation.

Allpro Parking has been offering HonkAPP — Honk’s parking app available in 2,000 locations across North America that allows drivers to pay for parking on their Android or iPhone — at their parking locations for the past 4 years. In June 2019, Allpro Parking started the HonkTAP pilot program to offer its parkers another payment option; one that allows them to pay from their mobile phone without downloading an app.

For more information about Allpro Parking, LLC, visit allproparking.com or contact Suzanne Attea, sattea@allproparking.com, 716.849.7275

About HonkMobile

Honk is North America’s leading provider of both on-demand mobile payments and advance parking reservations. Since 2014 Honk has been creating solutions to avoid and eliminate the traditional parking meter. First, with their innovative app, then with HonkKIO — a low-cost payment kiosk aligned with the app. Now HonkTAP completes their family of products, serving the needs of all drivers, parking operators, and real estate owners — making it simple to pay for parking with the tap of a phone.

Honk has already modernized over 2,000 locations and 250,000 parking spaces across Canada and the United States. With the touch of a button, motorists can reserve and pay for parking anywhere Honk is accepted in North America.

For information, interviews, and images, please contact Rachel Lemkow, Director, Marketing.rachel@honkmobile.com, 416.574.5832

Allpro Parking Introduces the Barnacle: The Less Intrusive Immobilization Device

October 28, 2019

Allpro Parking Introduces the Barnacle: The Less Intrusive Immobilization Device

(Buffalo, NY) – On November 1, Allpro Parking, LLC, a local leader in innovative parking solutions, will begin deploying the Barnacle® as their preferred method of parking enforcement. In order to run a comprehensive and professional parking operation, Allpro required an enforcement solution for those who fail to pay or follow regulations in their parking lots. This easy-to-use immobilization device simplifies parking enforcement; putting the customer in control over the release of the device.

After several warnings have been issued and immobilization becomes necessary, Allpro Parking will deploy the Barnacle instead of the parking boot. The device has two commercial grade suction cups that adhere to the vehicle windshield with 1,000 pounds of force. By obstructing the driver’s view, the Barnacle prohibits legal operation of the vehicle rendering it immobilized. The device is equipped with tamper alarms and GPS tracking. Drivers can easily remove the Barnacle by following the instructions printed on the device which allows them to pay online or over the phone 24 hours a day. After release, the driver is responsible to return the Barnacle to the drop box next to the Allpro Parking office.

“We value our customers and always want to provide the professional difference and a convenient experience,” Richard A. Serra, President and CEO of Allpro Parking said. “The Barnacle is a great solution for our company and for our customers – and is far less intrusive than the conventional methods of booting or towing. Parking with Allpro Parking is made easy.”

In addition to paying an attendant or by meter, Allpro Parking provides several other convenient ways to pay for parking with apps such as Passport Parking, HonkMobile, and ParkMobile; reserving parking in advance through ParkWhiz and SpotHero, and the newest method, Tap to Pay by HonkMobile, which does not require an app download. By using the Barnacle for enforcement, Allpro Parking hopes to ease the burden of immobilization for its customers.

“Allpro Parking is known for their award-winning customer service, and we are thrilled they are introducing the Barnacle platform to their offering,” said Kevin Dougherty, CEO of Barnacle Parking Enforcement. “We believe that enforcement is a necessary part of the customer service process, as it ensures fairness, space availability, and convenience to customers. The Barnacle system provides that enforcement in a customer friendly way that is fast and easy to resolve.”

To learn more about the Barnacle, visit https://barnacleparking.com/press.

ABOUT ALLPRO PARKING

Allpro Parking CEO Richard Serra Receives Vistage Lifetime Achievement Award

March 08, 2019

Allpro Parking CEO Richard Serra Receives Vistage Lifetime Achievement Award

(BUFFALO, NY) – Vistage, a highly regarded executive coaching organization, has awarded Allpro Parking CEO, Richard Serra with the 2019 Vistage Lifetime Achievement Award in the Buffalo Market.

Vistage was founded 60 years ago and has grown tremendously by driving their members to outperform their competition.

“I am honored to receive the Vistage Lifetime Achievement Award,” Serra said. “I have been a member for more than 10 years. They have helped me become a better leader, and to learn from mistakes. I am a Vistage member for life.”

Serra has learned a great amount about peer mentorship as a Vistage member and makes sure to share his wisdom with Allpro employees. He has prioritized employee development at Allpro through emotional intelligence, and exemplifies what a mentor should be.

Learn more about the Vistage Member Excellence Awards here: https://www.vistage.com/landings/member-excellence-awards-winners/.

ABOUT ALLPRO PARKING

Ballparc Partners With Allpro Parking to Streamline Enforcement in Cincinnati, OH

February 20, 2019

Ballparc Partners With Allpro Parking to Streamline Enforcement in Cincinnati, OH

Cloud-based parking enforcement platform helps operator improve collection rates, customer service, and operational efficiency

Cincinnati, OH – Ballparc is pleased to announce the launch of its Enforcement solution with Allpro Parking in the operator’s Cincinnati, OH market. The cloud-based handheld system will allow Allpro to patrol their locations and issue citations efficiently, while providing its customers with a convenient online portal to navigate the citation process.

One of the ways the new system improves efficiency is a result of how the Enforcement mobile app combines location technology and paid vehicle data from a variety of sources to inform officers and managers. When officers arrive at a property, they can perform a “check-in”, which uses geofencing to create a verified record that the lot was patrolled.

After checking in, officers are presented with a complete list of vehicles that have paid and those that have expired, allowing them to quickly issue citations where necessary.

Managers can use this information to determine and verify enforcement schedules for the properties they manage. They can also track officer locations in a map view to increase visibility across teams and territories.

In addition to the mobile application, Allpro managers benefit from a real-time dashboard where they can handle all administrative tasks via a web browser. This includes managing customer disputes, generating client and operational reports, tracking vehicle histories and repeat offenders, and exporting outstanding citations to collection services.

“We’re very excited about partnering with Ballparc”, said Allpro manager Jeff Rice. “As an operator, it is satisfying to know we have the proper procedures in place with solid data on the activity to meet the client’s expectations. The accessibility to the reports is very efficient and detailed allowing for quick and easy payments, in real time!”

“We’re thrilled to partner with Allpro to help them improve operations and grow their footprint in the Cincinnati market”, said Ballparc CEO Taylor Chapman. “Our goal has always been to provide parking operators with the tools they need to create a great experience for their customers, their staff, and the clients they serve. We look forward to our continuing partnership with Allpro in pursuit of that goal.”

About Ballparc

Ballparc helps parking operations of all shapes and sizes run streamlined operations using cloud-based software and mobile apps. Headquartered in Nashville, Ballparc’s solutions are trusted by private operators, municipalities, and universities in over 27 states across the U.S. to power their operations.To learn more about Ballparc’s parking management solutions, visit ballparc.com or email peyton.gibbs@ballparc.com

About Allpro Parking

Allpro Parking was founded in Buffalo, New York in 2000 and has expanded into Columbus, Cincinnati, Cleveland, Ohio, as well as Long Island, Yonkers, Rochester, Ithaca, Syracuse, Jamestown, New York, and Pittsburgh, Pennsylvania. Today, the company employs over 500 individuals at over 150 locations. Allpro Parking provides professional parking management, facility maintenance, ground transportation, and event logistics to developers, property managers, institutions, and government entities across a wide spectrum of markets. In 2012, Allpro Parking was the recipient of the Business Ethics Award and the Buffalo Niagara Outstanding Employee Culture Award. In 2018, the company was the first parking company in the nation to receive the National Parking Association’s (NPA) highest individual company award NPA Accreditation.

For more information about Allpro Parking, LLC, visit allproparking.com or email sattea@allproparking.com.

Allpro Parking Starts 2019 by Adding to Their Downtown Buffalo Portfolio

January 03, 2019

Allpro Parking Starts 2019 by Adding to Their Downtown Buffalo Portfolio

Allpro Parking, LLC Assumes the Operation of the 554 Pearl Street Lot
in Downtown Buffalo

Buffalo, NY, January 1, 2019 – Allpro Parking is pleased to announce that effective from January 1, 2019, the company has successfully taken over the full operation of the 108-space parking lot located at 554 Pearl Street, near Tupper Street between Pearl Street and Franklin Street in downtown Buffalo, NY. This lot is steps away from where the new A-Loft Hotel will be located and is also conveniently located near the Theatre District and restaurants. Daily parking options will soon be available, with an easy-to-use meter pay-station being installed within the month. Applications for monthly parking permits are being accepted by calling (716) 849-7275.

“We are excited to open this lot,” says Richard A. Serra, Allpro Parking’s President and CEO. “This is an area in need of a fair, convenient, and friendly parking alternative. The fact that we can offer visitors daily parking and monthly permits at this location makes it easier for them to park closer to where they are heading downtown.”

Allpro Parking was founded in Buffalo, New York in 2000 and has expanded into Columbus, Cincinnati, Cleveland, Ohio, as well as Long Island, Yonkers, Rochester, Ithaca, Syracuse, Jamestown, New York, and Pittsburgh, Pennsylvania. Today, the company employs over 500 individuals at over 150 locations. Allpro Parking provides professional parking management, facility maintenance, ground transportation, and event logistics to developers, property managers, institutions, and government entities across a wide spectrum of markets. In 2012, Allpro Parking was the recipient of the Buffalo Niagara Business Ethics Award and the Buffalo Niagara Human Resource Association Outstanding Employee Culture Award. In 2018, the company was awarded the first-in-the-nation “Seal of Integrity & Excellence” from the National Parking Association.

For more information about Allpro Parking, LLC, visit allproparking.com or email sattea@allproparking.com.

Allpro Parking Returns to Mercy West Hospital, Cincinnati, Ohio

November 26, 2018

Allpro Parking Returns to Mercy West Hospital, Cincinnati, Ohio

Allpro Parking, LLC is having great results being brought back

Buffalo, NY, November 15, 2018 – Allpro Parking is again operating valet services for Mercy West Hospital in Cincinnati, Ohio. Allpro Parking had previously operated the medical office building valet at this location and was recently asked by the hospital management, Bon Secours Mercy Health, an Ohio Not-for-Profit Corporation, to propose services to include the main entrance.

Allpro Parking was asked to return to improve the customer experience at both the medical office building and the main entrance of the hospital. They were able to offer Mercy West Hospital valet services with more supervision, training, and follow up that reflects the compassionate care they offer inside. Allpro Parking’s valet services have been greatly appreciated by the hospital management and staff as visitors and patients have complimented the valet staff on their dedication to quality service. “Nothing makes us more proud than hearing positive feedback from customers and clients. Our tagline, “Quality Care Begins At The Curb^®” is the focus and mission that our team exemplifies and delivers for Mercy West Hospital,” says Richard A. Serra, President and Chief Executive Officer, Allpro Parking, LLC.

Allpro Parking was founded in Buffalo, New York in 2000 and has expanded into Columbus, Cincinnati, Cleveland, Ohio, as well as Long Island, Yonkers, Rochester, Ithaca, Syracuse, Jamestown, New York, and Pittsburgh, Pennsylvania. Today, the company employs over 500 individuals at over 150 locations. Allpro Parking provides professional parking management, facility maintenance, ground transportation, and event logistics to developers, property managers, institutions, and government entities across a wide spectrum of markets. In 2012, Allpro Parking was the recipient of the Buffalo Niagara Business Ethics Award and the Buffalo Niagara Human Resource Association Outstanding Employee Culture Award. In 2018, the company was awarded the first-in-the-nation “Seal of Integrity & Excellence” from the National Parking Association.

For more information about Allpro Parking, LLC, visit allproparking.com or email sattea@allproparking.com.

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