Tag Archives for: Concord Parking

Concord Parking Launches New SMRTpass Solution in Kwantlen Polytechnic University

October 04, 2022

 

Concord Parking Launches New SMRTpass Solution in Kwantlen Polytechnic University

New Partnerships in the Higher Education Market

 

Burnaby, BC – Concord Parking is now providing parking enforcement and parking management services for Kwantlen Polytechnic University (KPU) on four of its campuses in British Columbia: Richmond, Surrey, Cloverdale, and Langley.

KPU has become the flagship client of Concord’s new SMRTpass technology, which lets users quickly pay for parking or validate their license plate using only QR codes without having to download an app. As part of the Concord CTRL parking management software, this has proven to be an ideal solution for KPU’s parking challenges.

“We were able to understand the challenges and opportunities of managing parking services for students, faculty, staff, and visitors across multiple KPU campus locations. A successful parking program requires a modern, efficient operation leveraging the latest in parking innovation and technology. Working in partnership with KPU, we successfully deliver a superior parking management program focused on exceptional user experience, efficiency, and revenue maximization,” said Concord’s Director of Product Innovation, Marc Postlethwaite.

Concord Parking is an advocate for education and professional development. As part of their commitment to Kwantlen Polytechnic University, Concord Parking will sponsor a scholarship award for a program of KPU’s choosing. With this exciting new partnership, Concord Parking is looking forward to continuing to expand its footprint in the higher education market.

About Concord Parking Ltd.

Located in Burnaby, British Columbia, Concord Parking provides a complete range of parking management services across Canada and the USA. We utilize License Plate Recognition (LPR) technology combined with our proprietary cloud-based permitting solution to provide effective permitting and enforcement services to universities, hospitals, municipalities, and both commercial and residential properties. Our modular system, Concord CTRL, streamlines the parking management process and allows our clients to choose only the components they require. Concord Parking is a division of the Paladin Security Group which employs more than 20,000 employees across 68 offices in 9 provinces and 25 states in North America. concordparking.com

Concord Parking Expanding to New Brunswick

June 29, 2022

Concord Parking Expanding to New Brunswick

New branch opens July 1, 2022

 

 

 

July 1, 2022 – DIEPPE, NB – Concord Parking is excited to announce its New Brunswick branch rollout. Concord will be providing parking management services across New Brunswick across the province.

Concord’s office will be at 1080 Champlain St. in Dieppe (a suburb of Moncton), with 3,800 square feet of office space that will be shared with Paladin Security and Paladin Risk Solutions, Concord’s sister companies providing security and risk services to the province. The branch will support approximately 300 employees and is currently hiring new staff members. Parking positions are starting at $18/hr. Concord is inviting all New Brunswickers interested in starting a career in parking management to apply for our open positions.

“We are excited to be expanding into New Brunswick and providing parking management solutions to the province. Looking forward to working with our sister companies knowing that Concord’s solution will support their operations. We are proud to add this to our Atlantic Canada success along with our recent expansion in Newfoundland,” said Concord’s President, Michael Murray.

About Concord Parking Ltd.

Concord Parking is an industry leader in electronic license plate-based permitting solutions for a wide variety of industries and markets across Canada and the USA.  We utilize License Plate Recognition (LPR) technology combined with our proprietary cloud-based permitting solution to provide effective permitting and enforcement services to universities, hospitals, municipalities, and both commercial and residential properties. Our modular system, Concord CTRL, streamlines the parking management process and allows our clients to choose only the components they require.  Concord Parking is a division of the Paladin Security Group which employs more than 20,000 employees across 68 offices in 9 provinces and 25 states in North America.

concordparking.com

CONCORD PARKING AWARDED CONTRACT WITH EASTERN HEALTH IN NEWFOUNDLAND

April 20, 2022

 

 

CONCORD PARKING AWARDED CONTRACT WITH EASTERN HEALTH IN NEWFOUNDLAND

 

St. John’s, NL: Concord Parking was recently awarded the contract to provide parking management services for Eastern Health, located in St. John’s, NL. Eastern Health is Newfoundland and Labrador’s largest healthcare authority serving the eastern side of the province. Along with patient and visitor parking at the Health Science Center, Concord Parking is also managing more than 5,000 employee permits at three major hospitals: The Health Science Centre, St. Clare’s Mercy, and the Miller Centre.

“We are proud to be serving the largest health authority in the region,”
said Concord’s President, Michael Murray.

Eastern Health will be completely automating the employee permit purchase process utilizing Concord Parking’s self-hosted permit management software, Concord CTRL. Additionally, Concord will be providing parking enforcement with License Plate Recognition (LPR) and Concord’s proprietary violation management software.

For more information, visit concordparking.

 

About Concord Parking Ltd.

 

Concord Parking is an industry leader in electronic license plate-based permitting solutions for a wide variety of industries and markets across Canada and the USA.  We utilize License Plate Recognition (LPR) technology combined with our proprietary cloud-based permitting solution to provide effective permitting and enforcement services to universities, hospitals, municipalities, and both commercial and residential properties. Our modular system, Concord CTRL, streamlines the parking management process and allows our clients to choose only the components they require.  Concord Parking is a division of the Paladin Security Group which employs more than 20,000 employees across 68 offices in 9 provinces and 25 states in North America.

 

 

 

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

March 22, 2022

 

 

 

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

 


Concord Control Management System as a Single Suite of Parking Software Solutions.

 

 

VANCOUVER, BC, March 3, 2022 – Concord Parking and SFU’s contract was announced effective June 2021.

Concord Parking has been awarded the contract to provide parking management services for Simon Fraser University, located in Burnaby, B.C. SFU is one of Canada’s largest universities with 37,000 students and 6,500 faculty and staff. This represents one of Concord Parking’s largest contracts to date. The SFU contract will allow Concord Parking to showcase newly developed in-house parking management software designed specifically for university applications.

“SFU will be completely automating the permit purchase process for students, faculty and staff utilizing Concord Parking’s self-hosted permit management software. Additionally, we are providing parking enforcement with Concord’s mobile License Plate Recognition (LPR) vehicle and violation management software,”
said Concord’s Director of Parking and Branch Leadership, Marc Postlethwaite.

Prior to introducing Concord Parking’s solution, SFU staff had to walk through each parking lot and inspect each vehicle’s windshield for a permit. “We are excited that Concord’s solution will save them time and effort. We want to maintain high standards for customer service and communication with the public as representatives of the University. We will incorporate the same standards as part of our operating plan,” shared Michael Murray, Concord Parking President.

Further, Concord Parking is responsible for servicing and maintaining 14 T2/Digital Luke II LPR pay stations located throughout the SFU Burnaby campus and managing violation payments and disputes for SFU.

Concord Control Integration with CAS and Permit Group Segregation

SFU students, faculty, and staff gained access to their individual online accounts through CAS. Each user is assigned a unique username and password to log into their account. An active CAS account is required for online permit purchase. As part of the Concord Control implementation, the team developed the software programming required for Control to communicate with CAS and authenticate the user prior to accessing the permit purchase portal. Additionally, they are able to identify CAS user groups by student, faculty, or staff classification. This allowed SFU to segregate permit purchase options for each user group. For example, a student user will only see permit options available to students. They will not have access to see permit options available to faculty and staff.

 

 

Permit and Violation Management for Multiple Sites

SFU can now manage both the Burnaby and Surrey permit and violation systems from a single login through Concord Control. This eliminates the need to have separate applications of permit and violation management software for each campus.

Permit Access Codes

Access to certain permits required pre-authorization from the parking office. With this requirement, Concord Parking implemented the option for online permits to require an access code to be entered prior to registration and purchase. The parking office creates access codes through their Concord Control management portal for distribution to approved users. Codes can be programmed for single use or for multiple uses.

SFU Department Day Permit Self-Management

Prior to the implementation of Concord Control, Faculty Departments contacted the SFU parking office directly to obtain day passes issued to visitors. This was a time-consuming and inefficient process for visitor permit management. To streamline the process and eliminate this responsibility for the parking office, the Concord Control Validation program was implemented for all SFU Departments to self-manage their visitor permits. Each Department was issued a login credential and unique authorization code by the parking office to access our validation app. Department administrators can now register guests online themselves for visitor permits. Visitor permits can be registered the “day of” or can be programmed for future dates. Future date permits will automatically activate and deactivate on the specified date. On a monthly basis, the Parking Office runs a permits issued report by Department and creates an invoice based on the number of permits issued. The report is also included with the invoice as a backup.

Concord’s solution process and implementation successfully allowed SFU to focus time and energy on what was needed to meet their business needs.

 

Concord Parking

Concord Parking provides its clients with specialized parking management services designed to enhance customer parking experiences while utilizing the best in industry technology for License Plate Recognition (LPR) enforcement, violation & data management, and patrol enforcement. https://concordparking.com/

 

#201 – 3001 Wayburne Drive, Burnaby BC V5G 4W3 Canada

: 604 689 4005 F: 604 689 3244

www.concordparking.com

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

March 21, 2022

 

 

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY 

 

 


Concord Control Management System as a Single Suite of Parking Software Solutions.

 

 

 

VANCOUVER, BC, – Concord Parking and SFU’s contract was announced effective June 2021.

Concord Parking has been awarded the contract to provide parking management services for Simon Fraser University, located in Burnaby, B.C. SFU is one of Canada’s largest universities with 37,000 students and 6,500 faculty and staff. This represents one of Concord Parking’s largest contracts to date. The SFU contract will allow Concord Parking to showcase newly developed in-house parking management software designed specifically for university applications.

“SFU will be completely automating the permit purchase process for students, faculty and staff utilizing Concord Parking’s self-hosted permit management software. Additionally, we are providing parking enforcement with Concord’s mobile License Plate Recognition (LPR) vehicle and violation management software,”
said Concord’s Director of Parking and Branch Leadership, Marc Postlethwaite.

Prior to introducing Concord Parking’s solution, SFU staff had to walk through each parking lot and inspect each vehicle’s windshield for a permit. “We are excited that Concord’s solution will save them time and effort. We want to maintain high standards for customer service and communication with the public as representatives of the University. We will incorporate the same standards as part of our operating plan,” shared Michael Murray, Concord Parking President.

Further, Concord Parking is responsible for servicing and maintaining 14 T2/Digital Luke II LPR pay stations located throughout the SFU Burnaby campus and managing violation payments and disputes for SFU.

Concord Control Integration with CAS and Permit Group Segregation

SFU students, faculty, and staff gained access to their individual online accounts through CAS. Each user is assigned a unique username and password to log into their account. An active CAS account is required for online permit purchase. As part of the Concord Control implementation, the team developed the software programming required for Control to communicate with CAS and authenticate the user prior to accessing the permit purchase portal. Additionally, they are able to identify CAS user groups by student, faculty, or staff classification. This allowed SFU to segregate permit purchase options for each user group. For example, a student user will only see permit options available to students. They will not have access to see permit options available to faculty and staff.

 

 

Permit and Violation Management for Multiple Sites

SFU can now manage both the Burnaby and Surrey permit and violation systems from a single login through Concord Control. This eliminates the need to have separate applications of permit and violation management software for each campus.

Permit Access Codes

Access to certain permits required pre-authorization from the parking office. With this requirement, Concord Parking implemented the option for online permits to require an access code to be entered prior to registration and purchase. The parking office creates access codes through their Concord Control management portal for distribution to approved users. Codes can be programmed for single use or for multiple uses.

SFU Department Day Permit Self-Management

Prior to the implementation of Concord Control, Faculty Departments contacted the SFU parking office directly to obtain day passes issued to visitors. This was a time-consuming and inefficient process for visitor permit management. To streamline the process and eliminate this responsibility for the parking office, the Concord Control Validation program was implemented for all SFU Departments to self-manage their visitor permits. Each Department was issued a login credential and unique authorization code by the parking office to access our validation app. Department administrators can now register guests online themselves for visitor permits. Visitor permits can be registered the “day of” or can be programmed for future dates. Future date permits will automatically activate and deactivate on the specified date. On a monthly basis, the Parking Office runs a permits issued report by Department and creates an invoice based on the number of permits issued. The report is also included with the invoice as a backup.

Concord’s solution process and implementation successfully allowed SFU to focus time and energy on what was needed to meet their business needs.

 

Concord Parking

Concord Parking provides its clients with specialized parking management services designed to enhance customer parking experiences while utilizing the best in industry technology for License Plate Recognition (LPR) enforcement, violation & data management, and patrol enforcement. https://concordparking.com/

 

#925 – 4710 Kingsway Metrotower I, Burnaby, British Columbia, Canada V5H 4M2T: 604 689 4005 F: 604 689 3244 www.concordparking.com

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

March 09, 2022

 

 

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

 

 


Concord Control Management System as a Single Suite of Parking Software Solutions.

 

 

VANCOUVER, BC,   – Concord Parking and SFU’s contract was announced effective June 2021.

Concord Parking has been awarded the contract to provide parking management services for Simon Fraser University, located in Burnaby, B.C. SFU is one of Canada’s largest universities with 37,000 students and 6,500 faculty and staff. This represents one of Concord Parking’s largest contracts to date. The SFU contract will allow Concord Parking to showcase newly developed in-house parking management software designed specifically for university applications.

“SFU will be completely automating the permit purchase process for students, faculty and staff utilizing Concord Parking’s self-hosted permit management software. Additionally, we are providing parking enforcement with Concord’s mobile License Plate Recognition (LPR) vehicle and violation management software,”
said Concord’s Director of Parking and Branch Leadership, Marc Postlethwaite.

Prior to introducing Concord Parking’s solution, SFU staff had to walk through each parking lot and inspect each vehicle’s windshield for a permit. “We are excited that Concord’s solution will save them time and effort. We want to maintain high standards for customer service and communication with the public as representatives of the University. We will incorporate the same standards as part of our operating plan,” shared Michael Murray, Concord Parking President.

Further, Concord Parking is responsible for servicing and maintaining 14 T2/Digital Luke II LPR pay stations located throughout the SFU Burnaby campus and managing violation payments and disputes for SFU.

Concord Control Integration with CAS and Permit Group Segregation

SFU students, faculty, and staff gained access to their individual online accounts through CAS. Each user is assigned a unique username and password to log into their account. An active CAS account is required for online permit purchase. As part of the Concord Control implementation, the team developed the software programming required for Control to communicate with CAS and authenticate the user prior to accessing the permit purchase portal. Additionally, they are able to identify CAS user groups by student, faculty, or staff classification. This allowed SFU to segregate permit purchase options for each user group. For example, a student user will only see permit options available to students. They will not have access to see permit options available to faculty and staff.

 

 

Permit and Violation Management for Multiple Sites

SFU can now manage both the Burnaby and Surrey permit and violation systems from a single login through Concord Control. This eliminates the need to have separate applications of permit and violation management software for each campus.

Permit Access Codes

Access to certain permits required pre-authorization from the parking office. With this requirement, Concord Parking implemented the option for online permits to require an access code to be entered prior to registration and purchase. The parking office creates access codes through their Concord Control management portal for distribution to approved users. Codes can be programmed for single use or for multiple uses.

SFU Department Day Permit Self-Management

Prior to the implementation of Concord Control, Faculty Departments contacted the SFU parking office directly to obtain day passes issued to visitors. This was a time-consuming and inefficient process for visitor permit management. To streamline the process and eliminate this responsibility for the parking office, the Concord Control Validation program was implemented for all SFU Departments to self-manage their visitor permits. Each Department was issued a login credential and unique authorization code by the parking office to access our validation app. Department administrators can now register guests online themselves for visitor permits. Visitor permits can be registered the “day of” or can be programmed for future dates. Future date permits will automatically activate and deactivate on the specified date. On a monthly basis, the Parking Office runs a permits issued report by Department and creates an invoice based on the number of permits issued. The report is also included with the invoice as a backup.

Concord’s solution process and implementation successfully allowed SFU to focus time and energy on what was needed to meet their business needs.

 

Concord Parking

Concord Parking provides its clients with specialized parking management services designed to enhance customer parking experiences while utilizing the best in industry technology for License Plate Recognition (LPR) enforcement, violation & data management, and patrol enforcement. https://concordparking.com/

 

#925 – 4710 Kingsway Metrotower I, Burnaby, British Columbia, Canada V5H 4M2T: 604 689 4005 F: 604 689 3244 www.concordparking.com