Tag Archives for: Concord Parking

Concord Parking Finds Parking Solution for Newfoundland and Labrador Hospitals

July 24, 2023

 

 

 

Concord Parking Finds Parking Solution for Newfoundland and Labrador Hospitals

 

 

 

 

Concord Parking has installed four new Tango Pay Stations at St. Clare’s Mercy Hospital and The Miller Centre in Newfoundland and Labrador. The move comes after Newfoundland and Labrador Health Services (NLHS) came to Concord looking for a way to deter unauthorized parkers fromtaking up the limited number of spots available for hospital patients and guests.

NLHS wanted a cost-effective, user-friendly, and non-gated solution for its lots. To help solve the problem, Concord leveraged its team of parking experts across Canada. The solution was to setup the hospitals with various methods of payment. The new Tango Pay Stations can be found in the lobbies of both facilities. For patients and visitors, the pay stations simplify parking, as they accept coin, debit, and credit cards. Each site also has a QR code that connects to Concord’s SMRTpass, enabling customers to purchase parking on their smartphones. Customers can now enter theirlicense plate number through the Tango Pay Stations or on their phone, and the information is transferred to Concord’s License Plate Recognition (LPR) System, which monitors the lots andkeeps traffic flowing.

“Our client is extremely pleased with our parking implementation. She is relieved when she arrives at the hospital in the morning and sees ample parking spots available for the patients andvisitors.” said Michael Murray, President of Concord Parking.

The end result: Concord Parking successfully addressed NLHS’s concerns, making the patient and visitor experience a little less stressful while also recreating a revenue stream that was untapped for years.

 

About Concord Parking Ltd.

Located in Burnaby, British Columbia, Concord Parking provides a complete range of parking management services across Canada and the USA. We utilize License Plate Recognition (LPR) technology combined with our proprietary cloud-based permitting solution to provide effectivepermitting and enforcement services to universities, hospitals, municipalities, and both commercial and residential properties. Our modular system, Concord CTRL, streamlines the parking managementprocess and allows our clients to choose only the components they require. Concord Parking is a division of the Paladin Security Group which employs more than 20,000 employees across 68 offices in 9 provinces and 25 states in North America. concordparking.com

 

 

YVR and Concord Parking Re-Launch jetSet Valet

May 25, 2023

 

 

 

 

YVR and Concord Parking Re-Launch jetSet Valet

 

 

 

With Covid-19 travel restrictions easing throughout the world, the air travel industry has seen demand steadily increase, reaching near pre-pandemic levels. That increase has also had a positive impact on airport parking operations. With this, Concord Parking is pleased to announce that after a two-year suspension of service due to the pandemic, its YVR jetSet Valet service is back up and running.

YVR’s jetSet Valet service was initially launched in March 2019, and quickly became a first-choice parking option for travelers. With amenities such as vehicle readiness, luggage assistance, and shuttle service, jetSet Valet is the perfect option for those seeking the personal touch and convenience of a premium airport valet service.

“It was an incredible experience to partner with the YVR team from inception to reality,” said Steven Sall, Concord Parking’s Operations Manager. “As the first block parking operation at this scale in North America, we traveled to the UK with our client to learn from the best in the industry to develop the most efficient service and technology.”

Within the first few months, jetSet Valet quickly reached its peak capacity of 2,900 vehicles under care. During busy holiday periods, Concord’s team of professional valets greeted and assisted over 350 departing travelers each day. Utilizing “best in class” valet management software from industry leader ParkIT, Concord’s valet staff has the necessary tools to ensure the high expectations of customers are always met.

“Our hardworking and dedicated Concord team takes pride in serving customers travelling to all corners of the world in the fast-paced airport environment. With over 600 car and key movements a day, there’s a real sense of synergy and collaboration that makes this operation run smoothly. We’re committed to providing our customers with a stress-free parking experience, and our employees are a key part of that commitment,” Sall added.

YVR and Concord Parking’s team of 40 dedicated jetSet valet staff look forward continuing the process of establishing jetSet Valet one as North America’s premier airport valet services.

 

About Concord Parking Ltd.

Headquartered in Burnaby, British Columbia, Concord Parking provides a complete range of parking management services across Canada and the USA. We utilize License Plate Recognition (LPR) technology combined with our proprietary cloud-based permitting solution to provide effective permitting and enforcement services to airports, universities, hospitals, municipalities, and both commercial and residential properties. Our modular solution, Concord CTRL, streamlines the parking management process and allows our clients to choose only the components they require. Concord Parking is a division of the Paladin Security Group which employs more than 20,000 employees across 68 offices in 9 provinces and 25 states in North America. concordparking.com

For more information or media requests, please contact communications@paladinsecurity.com.  

Concord Parking Launches New SMRTpass Solution in Kwantlen Polytechnic University

October 04, 2022

 

Concord Parking Launches New SMRTpass Solution in Kwantlen Polytechnic University

New Partnerships in the Higher Education Market

 

Burnaby, BC – Concord Parking is now providing parking enforcement and parking management services for Kwantlen Polytechnic University (KPU) on four of its campuses in British Columbia: Richmond, Surrey, Cloverdale, and Langley.

KPU has become the flagship client of Concord’s new SMRTpass technology, which lets users quickly pay for parking or validate their license plate using only QR codes without having to download an app. As part of the Concord CTRL parking management software, this has proven to be an ideal solution for KPU’s parking challenges.

“We were able to understand the challenges and opportunities of managing parking services for students, faculty, staff, and visitors across multiple KPU campus locations. A successful parking program requires a modern, efficient operation leveraging the latest in parking innovation and technology. Working in partnership with KPU, we successfully deliver a superior parking management program focused on exceptional user experience, efficiency, and revenue maximization,” said Concord’s Director of Product Innovation, Marc Postlethwaite.

Concord Parking is an advocate for education and professional development. As part of their commitment to Kwantlen Polytechnic University, Concord Parking will sponsor a scholarship award for a program of KPU’s choosing. With this exciting new partnership, Concord Parking is looking forward to continuing to expand its footprint in the higher education market.

About Concord Parking Ltd.

Located in Burnaby, British Columbia, Concord Parking provides a complete range of parking management services across Canada and the USA. We utilize License Plate Recognition (LPR) technology combined with our proprietary cloud-based permitting solution to provide effective permitting and enforcement services to universities, hospitals, municipalities, and both commercial and residential properties. Our modular system, Concord CTRL, streamlines the parking management process and allows our clients to choose only the components they require. Concord Parking is a division of the Paladin Security Group which employs more than 20,000 employees across 68 offices in 9 provinces and 25 states in North America. concordparking.com

Concord Parking Expanding to New Brunswick

June 29, 2022

Concord Parking Expanding to New Brunswick

New branch opens July 1, 2022

 

 

 

July 1, 2022 – DIEPPE, NB – Concord Parking is excited to announce its New Brunswick branch rollout. Concord will be providing parking management services across New Brunswick across the province.

Concord’s office will be at 1080 Champlain St. in Dieppe (a suburb of Moncton), with 3,800 square feet of office space that will be shared with Paladin Security and Paladin Risk Solutions, Concord’s sister companies providing security and risk services to the province. The branch will support approximately 300 employees and is currently hiring new staff members. Parking positions are starting at $18/hr. Concord is inviting all New Brunswickers interested in starting a career in parking management to apply for our open positions.

“We are excited to be expanding into New Brunswick and providing parking management solutions to the province. Looking forward to working with our sister companies knowing that Concord’s solution will support their operations. We are proud to add this to our Atlantic Canada success along with our recent expansion in Newfoundland,” said Concord’s President, Michael Murray.

About Concord Parking Ltd.

Concord Parking is an industry leader in electronic license plate-based permitting solutions for a wide variety of industries and markets across Canada and the USA.  We utilize License Plate Recognition (LPR) technology combined with our proprietary cloud-based permitting solution to provide effective permitting and enforcement services to universities, hospitals, municipalities, and both commercial and residential properties. Our modular system, Concord CTRL, streamlines the parking management process and allows our clients to choose only the components they require.  Concord Parking is a division of the Paladin Security Group which employs more than 20,000 employees across 68 offices in 9 provinces and 25 states in North America.

concordparking.com

CONCORD PARKING AWARDED CONTRACT WITH EASTERN HEALTH IN NEWFOUNDLAND

April 20, 2022

 

 

CONCORD PARKING AWARDED CONTRACT WITH EASTERN HEALTH IN NEWFOUNDLAND

 

St. John’s, NL: Concord Parking was recently awarded the contract to provide parking management services for Eastern Health, located in St. John’s, NL. Eastern Health is Newfoundland and Labrador’s largest healthcare authority serving the eastern side of the province. Along with patient and visitor parking at the Health Science Center, Concord Parking is also managing more than 5,000 employee permits at three major hospitals: The Health Science Centre, St. Clare’s Mercy, and the Miller Centre.

“We are proud to be serving the largest health authority in the region,” said Concord’s President, Michael Murray.

Eastern Health will be completely automating the employee permit purchase process utilizing Concord Parking’s self-hosted permit management software, Concord CTRL. Additionally, Concord will be providing parking enforcement with License Plate Recognition (LPR) and Concord’s proprietary violation management software.

For more information, visit concordparking.

 

About Concord Parking Ltd.

 

Concord Parking is an industry leader in electronic license plate-based permitting solutions for a wide variety of industries and markets across Canada and the USA.  We utilize License Plate Recognition (LPR) technology combined with our proprietary cloud-based permitting solution to provide effective permitting and enforcement services to universities, hospitals, municipalities, and both commercial and residential properties. Our modular system, Concord CTRL, streamlines the parking management process and allows our clients to choose only the components they require.  Concord Parking is a division of the Paladin Security Group which employs more than 20,000 employees across 68 offices in 9 provinces and 25 states in North America.

 

 

 

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

March 22, 2022

 

 

 

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

 


Concord Control Management System as a Single Suite of Parking Software Solutions.

 

 

VANCOUVER, BC, March 3, 2022 – Concord Parking and SFU’s contract was announced effective June 2021.

Concord Parking has been awarded the contract to provide parking management services for Simon Fraser University, located in Burnaby, B.C. SFU is one of Canada’s largest universities with 37,000 students and 6,500 faculty and staff. This represents one of Concord Parking’s largest contracts to date. The SFU contract will allow Concord Parking to showcase newly developed in-house parking management software designed specifically for university applications.

“SFU will be completely automating the permit purchase process for students, faculty and staff utilizing Concord Parking’s self-hosted permit management software. Additionally, we are providing parking enforcement with Concord’s mobile License Plate Recognition (LPR) vehicle and violation management software,” said Concord’s Director of Parking and Branch Leadership, Marc Postlethwaite.

Prior to introducing Concord Parking’s solution, SFU staff had to walk through each parking lot and inspect each vehicle’s windshield for a permit. “We are excited that Concord’s solution will save them time and effort. We want to maintain high standards for customer service and communication with the public as representatives of the University. We will incorporate the same standards as part of our operating plan,” shared Michael Murray, Concord Parking President.

Further, Concord Parking is responsible for servicing and maintaining 14 T2/Digital Luke II LPR pay stations located throughout the SFU Burnaby campus and managing violation payments and disputes for SFU.

Concord Control Integration with CAS and Permit Group Segregation

SFU students, faculty, and staff gained access to their individual online accounts through CAS. Each user is assigned a unique username and password to log into their account. An active CAS account is required for online permit purchase. As part of the Concord Control implementation, the team developed the software programming required for Control to communicate with CAS and authenticate the user prior to accessing the permit purchase portal. Additionally, they are able to identify CAS user groups by student, faculty, or staff classification. This allowed SFU to segregate permit purchase options for each user group. For example, a student user will only see permit options available to students. They will not have access to see permit options available to faculty and staff.

 

 

Permit and Violation Management for Multiple Sites

SFU can now manage both the Burnaby and Surrey permit and violation systems from a single login through Concord Control. This eliminates the need to have separate applications of permit and violation management software for each campus.

Permit Access Codes

Access to certain permits required pre-authorization from the parking office. With this requirement, Concord Parking implemented the option for online permits to require an access code to be entered prior to registration and purchase. The parking office creates access codes through their Concord Control management portal for distribution to approved users. Codes can be programmed for single use or for multiple uses.

SFU Department Day Permit Self-Management

Prior to the implementation of Concord Control, Faculty Departments contacted the SFU parking office directly to obtain day passes issued to visitors. This was a time-consuming and inefficient process for visitor permit management. To streamline the process and eliminate this responsibility for the parking office, the Concord Control Validation program was implemented for all SFU Departments to self-manage their visitor permits. Each Department was issued a login credential and unique authorization code by the parking office to access our validation app. Department administrators can now register guests online themselves for visitor permits. Visitor permits can be registered the “day of” or can be programmed for future dates. Future date permits will automatically activate and deactivate on the specified date. On a monthly basis, the Parking Office runs a permits issued report by Department and creates an invoice based on the number of permits issued. The report is also included with the invoice as a backup.

Concord’s solution process and implementation successfully allowed SFU to focus time and energy on what was needed to meet their business needs.

 

Concord Parking

Concord Parking provides its clients with specialized parking management services designed to enhance customer parking experiences while utilizing the best in industry technology for License Plate Recognition (LPR) enforcement, violation & data management, and patrol enforcement. https://concordparking.com/

 

#201 – 3001 Wayburne Drive, Burnaby BC V5G 4W3 Canada

: 604 689 4005 F: 604 689 3244

www.concordparking.com

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

March 21, 2022

 

 

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY 

 

 


Concord Control Management System as a Single Suite of Parking Software Solutions.

 

 

 

VANCOUVER, BC, – Concord Parking and SFU’s contract was announced effective June 2021.

Concord Parking has been awarded the contract to provide parking management services for Simon Fraser University, located in Burnaby, B.C. SFU is one of Canada’s largest universities with 37,000 students and 6,500 faculty and staff. This represents one of Concord Parking’s largest contracts to date. The SFU contract will allow Concord Parking to showcase newly developed in-house parking management software designed specifically for university applications.

“SFU will be completely automating the permit purchase process for students, faculty and staff utilizing Concord Parking’s self-hosted permit management software. Additionally, we are providing parking enforcement with Concord’s mobile License Plate Recognition (LPR) vehicle and violation management software,” said Concord’s Director of Parking and Branch Leadership, Marc Postlethwaite.

Prior to introducing Concord Parking’s solution, SFU staff had to walk through each parking lot and inspect each vehicle’s windshield for a permit. “We are excited that Concord’s solution will save them time and effort. We want to maintain high standards for customer service and communication with the public as representatives of the University. We will incorporate the same standards as part of our operating plan,” shared Michael Murray, Concord Parking President.

Further, Concord Parking is responsible for servicing and maintaining 14 T2/Digital Luke II LPR pay stations located throughout the SFU Burnaby campus and managing violation payments and disputes for SFU.

Concord Control Integration with CAS and Permit Group Segregation

SFU students, faculty, and staff gained access to their individual online accounts through CAS. Each user is assigned a unique username and password to log into their account. An active CAS account is required for online permit purchase. As part of the Concord Control implementation, the team developed the software programming required for Control to communicate with CAS and authenticate the user prior to accessing the permit purchase portal. Additionally, they are able to identify CAS user groups by student, faculty, or staff classification. This allowed SFU to segregate permit purchase options for each user group. For example, a student user will only see permit options available to students. They will not have access to see permit options available to faculty and staff.

 

 

Permit and Violation Management for Multiple Sites

SFU can now manage both the Burnaby and Surrey permit and violation systems from a single login through Concord Control. This eliminates the need to have separate applications of permit and violation management software for each campus.

Permit Access Codes

Access to certain permits required pre-authorization from the parking office. With this requirement, Concord Parking implemented the option for online permits to require an access code to be entered prior to registration and purchase. The parking office creates access codes through their Concord Control management portal for distribution to approved users. Codes can be programmed for single use or for multiple uses.

SFU Department Day Permit Self-Management

Prior to the implementation of Concord Control, Faculty Departments contacted the SFU parking office directly to obtain day passes issued to visitors. This was a time-consuming and inefficient process for visitor permit management. To streamline the process and eliminate this responsibility for the parking office, the Concord Control Validation program was implemented for all SFU Departments to self-manage their visitor permits. Each Department was issued a login credential and unique authorization code by the parking office to access our validation app. Department administrators can now register guests online themselves for visitor permits. Visitor permits can be registered the “day of” or can be programmed for future dates. Future date permits will automatically activate and deactivate on the specified date. On a monthly basis, the Parking Office runs a permits issued report by Department and creates an invoice based on the number of permits issued. The report is also included with the invoice as a backup.

Concord’s solution process and implementation successfully allowed SFU to focus time and energy on what was needed to meet their business needs.

 

Concord Parking

Concord Parking provides its clients with specialized parking management services designed to enhance customer parking experiences while utilizing the best in industry technology for License Plate Recognition (LPR) enforcement, violation & data management, and patrol enforcement. https://concordparking.com/

 

#925 – 4710 Kingsway Metrotower I, Burnaby, British Columbia, Canada V5H 4M2T: 604 689 4005 F: 604 689 3244 www.concordparking.com

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

March 09, 2022

 

 

CONCORD PARKING STARTS CONTRACT AT SIMON FRASER UNIVERSITY (SFU)

 

 


Concord Control Management System as a Single Suite of Parking Software Solutions.

 

 

VANCOUVER, BC,   – Concord Parking and SFU’s contract was announced effective June 2021.

Concord Parking has been awarded the contract to provide parking management services for Simon Fraser University, located in Burnaby, B.C. SFU is one of Canada’s largest universities with 37,000 students and 6,500 faculty and staff. This represents one of Concord Parking’s largest contracts to date. The SFU contract will allow Concord Parking to showcase newly developed in-house parking management software designed specifically for university applications.

“SFU will be completely automating the permit purchase process for students, faculty and staff utilizing Concord Parking’s self-hosted permit management software. Additionally, we are providing parking enforcement with Concord’s mobile License Plate Recognition (LPR) vehicle and violation management software,” said Concord’s Director of Parking and Branch Leadership, Marc Postlethwaite.

Prior to introducing Concord Parking’s solution, SFU staff had to walk through each parking lot and inspect each vehicle’s windshield for a permit. “We are excited that Concord’s solution will save them time and effort. We want to maintain high standards for customer service and communication with the public as representatives of the University. We will incorporate the same standards as part of our operating plan,” shared Michael Murray, Concord Parking President.

Further, Concord Parking is responsible for servicing and maintaining 14 T2/Digital Luke II LPR pay stations located throughout the SFU Burnaby campus and managing violation payments and disputes for SFU.

Concord Control Integration with CAS and Permit Group Segregation

SFU students, faculty, and staff gained access to their individual online accounts through CAS. Each user is assigned a unique username and password to log into their account. An active CAS account is required for online permit purchase. As part of the Concord Control implementation, the team developed the software programming required for Control to communicate with CAS and authenticate the user prior to accessing the permit purchase portal. Additionally, they are able to identify CAS user groups by student, faculty, or staff classification. This allowed SFU to segregate permit purchase options for each user group. For example, a student user will only see permit options available to students. They will not have access to see permit options available to faculty and staff.

 

 

Permit and Violation Management for Multiple Sites

SFU can now manage both the Burnaby and Surrey permit and violation systems from a single login through Concord Control. This eliminates the need to have separate applications of permit and violation management software for each campus.

Permit Access Codes

Access to certain permits required pre-authorization from the parking office. With this requirement, Concord Parking implemented the option for online permits to require an access code to be entered prior to registration and purchase. The parking office creates access codes through their Concord Control management portal for distribution to approved users. Codes can be programmed for single use or for multiple uses.

SFU Department Day Permit Self-Management

Prior to the implementation of Concord Control, Faculty Departments contacted the SFU parking office directly to obtain day passes issued to visitors. This was a time-consuming and inefficient process for visitor permit management. To streamline the process and eliminate this responsibility for the parking office, the Concord Control Validation program was implemented for all SFU Departments to self-manage their visitor permits. Each Department was issued a login credential and unique authorization code by the parking office to access our validation app. Department administrators can now register guests online themselves for visitor permits. Visitor permits can be registered the “day of” or can be programmed for future dates. Future date permits will automatically activate and deactivate on the specified date. On a monthly basis, the Parking Office runs a permits issued report by Department and creates an invoice based on the number of permits issued. The report is also included with the invoice as a backup.

Concord’s solution process and implementation successfully allowed SFU to focus time and energy on what was needed to meet their business needs.

 

Concord Parking

Concord Parking provides its clients with specialized parking management services designed to enhance customer parking experiences while utilizing the best in industry technology for License Plate Recognition (LPR) enforcement, violation & data management, and patrol enforcement. https://concordparking.com/

 

#925 – 4710 Kingsway Metrotower I, Burnaby, British Columbia, Canada V5H 4M2T: 604 689 4005 F: 604 689 3244 www.concordparking.com