Tag Archives for: Conduent

City of Chicago Wins Innovation Award for Programs Enabled by Conduent Transportation to Reform Parking Fines

August 02, 2021

 

 

City of Chicago Wins Innovation Award for Programs Enabled by Conduent Transportation to Reform Parking Fines

 

 

 

FLORHAM PARK, N.J., Aug. 02, 2021 — The City of Chicago Department of Finance received a 2021 innovation Award of Excellence from the International Parking & Mobility Institute (IPMI) for its work with Conduent Transportation, a global business unit of Conduent Incorporated (Nasdaq: CNDT). The IPMI award recognizes the city for its data-driven programs to reform parking fines and enforcement, aiming to reduce the disproportionate impacts on marginalized and low-income families.

The programs, developed using Conduent technology, specifically address the imbalance that enforcement can have on lower-earning segments of the workforce. For example, when faced with more urgent needs, such as rent, groceries or medical care, low-income residents often may not be able to pay parking citations, leading to penalties including vehicle seizures and driver’s license suspensions. Loss of a vehicle or license can lead to unemployment and other financial hardships.

The department, tasked by Mayor Lori Lightfoot, sought an innovative approach to issue and collect citations in a more sustainable, fair and effective way, including a halt in suspensions for outstanding parking fines and creating a web portal to enable payment plans. Additionally, using a suite of digital applications and data analytics, Conduent examined the historical assignments of enforcement officers, previously deployed evenly across the city. The factors within the analysis included curbside miles, the likelihood of infractions affecting safety and congestion, curbside demand, parking complaints, bike lane encroachment, regulations and other trends. Based on this analysis, new enforcement zones were established that focus on the areas of greatest need.

“Teaming with Conduent, we’ve been able to take the guesswork out of citation issuance, proactively enforcing areas of high demand in most need of enforcement,” said Charles Billows II, Director, Parking Enforcement at the City of Chicago Department of Finance. “Some zones require around-the-clock enforcement, while others — many in low-income communities — require occasional enforcement based on randomization.”

To further enhance enforcement, officers can now also access maps with block-by-block predictions about the likelihood of parking violators. In addition, the web portal created for the program generated a 131 percent increase in online payment plans for accounts and a 108 percent increase in related revenue.

“We’re proud of our role in supporting the City of Chicago and its residents, building a program that’s helping to make a difference for communities,” said Holly Cooper, Vice President and General Manager, Public Safety and Curbside Management Solutions at Conduent. “Using our data and analytics expertise, we’ve shown that parking enforcement can be made more equitable and still be successful.”

Conduent Transportation is a leading provider of automated and analytics-based transportation solutions for government agencies. These solutions, spanning roadway charging and management, parking and curbside management, and advanced transit and public safety systems, enable streamlined and personalized services for citizens and travelers who use them. The company has been helping transportation clients for more than 50 years and operates in more than 20 countries.

About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology, and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs, and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients, including $16 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at https://www.conduent.com .

Conduent Transportation Implements Innovative Passenger Counting System on Buses and Trams in Italy

April 19, 2021

 

 

Conduent Transportation Implements Innovative Passenger Counting System on Buses and Trams in Italy

 

 

Load factor monitoring will allow for timely management of passenger capacity on vehicles to comply with COVID-19 regulations

 

 

MILAN, Italy, and FLORHAM PARK, N.J., April 19, 2021 — Conduent Transportation, a unit of business process services and solutions company Conduent Incorporated (Nasdaq: CNDT), today announced the implementation of a new system in Bergamo, Italy, to monitor the maximum number of passengers on buses managed by Azienda Trasporti Bergamo (ATB) and trams managed by its associated company, Tramvie Elettriche Bergamasche (TEB). The system will enable ATB and TEB to easily comply with government regulations in place to deal with the COVID-19 pandemic.

The regulations, issued by the Italian Ministry of Transport in response to the pandemic, limit the number of bus and tram passengers to 50 percent of the maximum capacity, as determined by the vehicle’s registration certificate. The automatic passenger counting system allows ATB and TEB to monitor the load, or “load factor”, of each individual vehicle in real time.

A Media Snippet accompanying this announcement is available by clicking on the image or link below:

 

ATB Bergamo Bus: ATB Bergamo Bus

“After the impact of the COVID-19 emergency on the area, the Bergamo community wants to return to normalcy. Public transport is an essential part of this restart,” said Gianni Scarfone, General Manager of ATB and CEO of TEB. “The maximum limit of passengers on board, currently set at 50 percent, allows citizens to travel in compliance with required health regulations. Conduent’s system is essential in order to allow us to monitor the load factor in real time and communicate appropriately with our customers.”

How the System Works
Conduent Transportation has installed automated, infrared-camera passenger counting devices on all ATB buses and TEB trams operating in Bergamo and the 29 surrounding municipalities, serving a population of approximately 380,000 residents. The infrared cameras count passengers boarding and disembarking buses and trams and feed this data into new, Conduent-developed software that reports, in real time, on the number of available seats to the driver’s onboard console and on bus external displays. The number of seats also displays on ATB and TEB operations center terminals, which show the location of each vehicle on each line, and at passenger stops. The data will also be exported to the ATB mobile app, making the information easily available to citizens.

“At Conduent, we recognized the importance and urgency of implementing this important system for the city of Bergamo. ATB and TEB are the first public transport operators in Italy to have a complete solution for the management of passenger counting and related information for citizens,” said Jean-Charles Zaia, General Manager, Public Transit at Conduent Transportation. “Working with ATB and TEB, we have developed a powerful tool that provides passengers with essential information to use the public transport service safely.”

Conduent Transportation is a leading provider of automated and analytics-based transportation solutions for government agencies. These solutions, spanning road usage charging, parking and curbside management, and advanced transit and public safety systems, enable streamlined and personalized services for citizens and travelers who use them. The company has been helping transportation clients for more than 50 years and operates in more than 20 countries.

About Conduent  
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefits recipients. Conduent’s solutions deliver exceptional outcomes for its clients including $16 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at www.conduent.com.

Conduent Transportation and Flowbird Selected to Equip Paris Ile-de-France Mobilités’ Buses and Trams with Next-Generation Onboard Ticketing Platform

March 03, 2021

 

 

Conduent Transportation and Flowbird Selected to Equip Paris Ile-de-France Mobilités’ Buses and Trams with Next-Generation Onboard Ticketing Platform

 

GUILHERAND-GRANGES, France and PARIS, France — Conduent Transportation, a unit of business process services and solutions company Conduent Incorporated (Nasdaq: CNDT), and Flowbird, a French company specializing in urban mobility payment methods, today announced that they have been selected by Comutitres, on behalf of its members and the transport authority Ile-de-France Mobilités, to replace all Ile-de-France bus and tram onboard ticketing platforms with next-generation technology. The Ile-de-France region has a population of approximately 12 million who take about 9 million trips every day on public transport.

Comutitres, which is in charge of ticket management for public (RATP, SNCF) and private (Optile) transport operators on behalf of Ile de France Mobilités, has chosen the Conduent-Flowbird alliance to install a modern onboard ticketing platform to replace outdated equipment across the transit network. In this newly awarded 10-year contract, Conduent and Flowbird will design, install and maintain the driver consoles, ticket validators, central units and communication devices on board the region’s public-transit vehicles.

“The modernization of the Ile-de-France ticketing system is continuing. Ile-de-France Mobilités aims to make life easier for the millions of people using public transport in Ile-de-France thanks to some of the most modern ticketing services in the world. This project is a new stage in our ambitious strategy to transform ticketing,” said Laurent Probst, Managing Director of Ile-de-France Mobilités.

“It is a source of great pride for Comutitres to see, through this contract, the convergence of the needs and requirements of transport operators in the Paris region with the desire of Ile-de-France Mobilités to implement a common range of ticketing equipment and onboard systems,” said Eric Lainé, Managing Director of Comutitres. “Conduent Transportation and Flowbird will help us to implement the desired solution thanks to their experience and expertise in ticketing system modernization projects.”

This new onboard ticketing platform will be one of the largest of its kind based on Information Technology for Public Transport ( ITxPT ) specifications, which are increasingly becoming an industry standard. The ITxPT association provides specifications and guidelines for open architecture, data and interoperability between IT systems, for public transport and other mobility services.

“More than ever, solutions that encourage modal shift to public transport and optimize the management of urban spaces are at the heart of the needs of city dwellers. The choice of Comutitres to implement open and interoperable technologies fully attests to this,” said Bertrand Barthelemy, CEO of Flowbird. “With our 600 high-tech engineers in France, specializing in urban mobility, we are pleased to bring our skills and expertise to support Comutitres in the renewal of ticketing in the Ile-de-France region.”

“Comutitres has a bold vision of a modern, technologically advanced system that will equip the buses and trams of the Ile-de-France region and become a model for the world,” said Jean-Charles Zaia, General Manager, Public Transit at Conduent Transportation. “Given our more than 50 years of expertise in this area, our team is well positioned to help Comutitres implement an onboard solution at scale for one of the largest transit systems in the world. Ile-de-France transit authorities and operators have been valued clients of Conduent for more than 25 years, and we’re honored to expand our partnership on this major project.”

About Conduent
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through our dedicated people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including three out of every four U.S. insured patients, 10 million employees who use its HR Services, and nearly 18 million benefit recipients. Conduent’s solutions deliver exceptional outcomes for its clients, including $16 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at www.conduent.com.

About Flowbird
Alongside the challenges posed by the evolution of increasingly populated urban spaces, cities must continuously meet the changing needs of their citizens. Flowbird supports decision-makers in the organization with the development and management of mobility within their territories, helping to meet new economic, quality of life and environmental challenges.

Through its solutions, mobile apps and online services, Flowbird helps to improve the environment by reducing air pollution, optimizing traffic management and simplifying payments relating to mobility. In this way, Flowbird helps make cities safer and more economically sustainable.

With 60 years’ experience and more than 100 million weekly users, Flowbird continues its high-technology journey through a program of substantial investment in research and development (7% of annual turnover) to offer ever more innovative solutions to its customers. This innovation culture enables Flowbird to export 85% of its output to 4,500 cities in 85 countries.

For more information, visit www.flowbird.group/transport.

West Hollywood Implements Digital ‘Permit-by-Plate’ Technology with Conduent Transportation

January 04, 2021

 

 

 

West Hollywood Implements Digital ‘Permit-by-Plate’ Technology with Conduent Transportation

 

 

 

The City of West Hollywood’s Parking Services Division will launch a new digital “Permit-by-Plate” system for visitor parking permits so residents can skip a trip to the parking office at the Kings Road Garage. Instead, residents will be able to register for visitor parking permits through the web by using a computer or mobile device and visiting www.weho.org/parking. The new system establishes a safe and ‘touchless’ method for visitor parking permits as the City continues to respond to the COVID-19 pandemic.

 

The City’s Permit-by-Plate system is scheduled to begin operating on Monday, January 4, 2021. Residents who prefer to register and pick-up visitor parking hangtags in person at the Kings Road Garage may still do so. Hangtag permits will no longer be issued at the West Hollywood Sheriff’s Station effective Monday, February 1, 2021; Kings Road Garage will continue to provide hangtags. This is the City’s next step in moving to a more efficient and convenient permit process.

 

“The City of West Hollywood’s Permit-by-Plate program is a great example of how technology can help save time and energy for residents and make things safer for everyone as we all seek ways to maintain social distance during COVID-19,” said City of West Hollywood Mayor Lindsey P. Horvath. “Instead of stopping by Kings Road Garage to pick up visitor parking permits, the City’s new technology will provide digital access for West Hollywood residents to apply for visitor parking permits online quickly and easily from anywhere.”

 

The City of West Hollywood’s Permit-by-Plate program will add new convenience to the process of applying for visitor parking permits, which allow guests to park near a West Hollywood resident’s home within a preferential parking district. Preferential parking districts are residential areas with streets or boundaries where parking restrictions require vehicles to display a valid permit to park during certain hours. Visitor parking permits are valid for a one-day period and can be registered up to five days in advance using a vehicle’s license plate.

 

Parking enforcement officers will use license plate reader technology via cameras mounted on enforcement vehicles to scan plates to determine whether parked cars have the appropriate permit on file. Handheld devices carried by parking enforcement officers will also have the capability of validating a license plate. This new process eliminates the need for physical visitor parking permit hangtags. Visitor parking permits are issued free of charge and are intended for residents to accommodate friends, relatives, and guests for specific and occasional events.

 

West Hollywood residents will be able to use the new Permit-by-Plate program by visiting www.weho.org/parking from a computer or mobile device and clicking on the visitor parking permit link. Users will be redirected to a web-based application process and will be asked to provide a West Hollywood street address to be verified for permit eligibility. This verification process will require an uploaded image or PDF document with proof of residency, such as an identification card, driver license, property tax bill, signed rental lease, or utility bill.

 

Once approved, residents can manage visitor parking permits using the self-service web area to request additional permits, assign vehicles to permits, and review available visitor permit points. The Permit-by-Plate process is being implemented to supplement to the existing process of in-person permit registration and online process for permit renewals. Once an account is set-up and a resident orders visitor permits electronically, they will no longer be able to obtain paper permits.

 

The City’s Permit-by-Plate program is built on technology from Conduent, Inc., the world’s largest business process services company, which works to modernize constituent experiences by making every interaction digital, personalized, and secure.

 

The City of West Hollywood’s Parking Services Division facilitates more than 1,000 spaces of vehicle parking in more than one dozen structures and surface lots located throughout the City’s 1.9-square-mile area and oversees metered parking along commercial corridors, three commercial parking districts where employers have the option of purchasing commercial parking passes for their employees, and parking enforcement within 11 preferential parking districts in residential zones where residents can register for visitor parking permits.

 

For additional information about the City of West Hollywood’s Parking Services Division and Permit-by-Plate program please visit www.weho.org/parking.

https://www.weho.org/Home/Components/News/News/9602/23

Conduent: Traffic on Major U.S. Toll Road Systems Achieves Strong Recovery Toward Pre-COVID-19 Levels

December 17, 2020

 

 

 

Conduent: Traffic on Major U.S. Toll Road Systems Achieves Strong Recovery Toward Pre-COVID-19 Levels

 

Analysis by tolling leader Conduent Transportation shows total traffic volumes down by just 8.7 percent in November 2020, compared with 2019, largely recovering from the 50 percent decline experienced in April 2020

 

Traffic volume data closely follows pandemic trends and reopening of communities, as well as proactive steps by toll systems

 

FLORHAM PARK, N.J., December 17, 2020 — After the COVID-19 pandemic caused toll road traffic volumes to drop by approximately 50 percent year over year in April 2020, traffic volumes on several of the nation’s largest toll road systems have recovered to an 8.7 percent year-over-year decline in November, according to an analysis of data usage from Conduent Transportation, a unit of Conduent Incorporated (Nasdaq: CNDT). These volumes include electronic toll transactions using a transponder and license plate images captured for toll-by-mail programs.

 

The gains in traffic volumes are a reflection of states lifting COVID-19-related restrictions since spring, as well as efforts by state and local tolling agencies to encourage road usage by motorists, according to Conduent, the industry leader in automated or electronic tolling across the United States. The company is also supporting clients as more transportation agencies shift to all-cashless transactions, which eliminates the handling of currency and limits exposures.

 

Traffic trends could remain volatile heading into 2021. For example, the traffic volume recovery peaked in September, but year-over-year declines widened slightly in October and November.

 

Conduent manages road usage charging, parking, public transit and traffic safety systems for government clients globally. In 2019, Conduent managed more than 4 billion U.S. toll road transactions for transportation agencies, representing more than 50 percent of total motorist transactions among the 15 largest toll road systems in the nation by traffic volume. Conduent’s analysis of 2020 toll road trends encompasses six of the 10 largest toll systems in the U.S., including systems in California, Florida, New Jersey and New York. Combined these systems averaged nearly 270 million motorist transactions per month in 2019.

 

According to the analysis of 2020 toll traffic versus 2019 levels:

  • After year-over-year gains of 6.2 percent and 9.6 percent, respectively, in January and February, traffic volumes declined in March to 12 percent below 2019 levels.
  • This year-over-year traffic decline continued dramatically to low points of approximately 50 percent in April and 37.1 percent in May below 2019.
  • Since April, traffic improved significantly, flattening to declines of 16.2 percent in June and 16.7 percent in July versus 2019.
  • The year-over-year declines narrowed to 10 percent in August and 2.4 percent in September, and declined 7.1 percent in October.

 

 

“The recovery in toll traffic on U.S. road systems from the steep declines in the spring shows the impact of states lifting restrictions that kept people off roads and highways and away from local businesses and workplaces,” said Scott Doering, Vice President and General Manager, Road Usage Charging at Conduent Transportation. “The volume improvement is also a result of actions taken by tolling agencies to encourage motorists to get back on the road. While traffic could remain volatile due to broader pandemic trends, the recovery so far has been positive for states that often rely on toll revenue to fund transportation infrastructure improvements.”

 

According to Doering, proactive steps states have taken to increase road usage included temporary moratoriums on toll charges, suspension of administrative and/or late fees, and the overall shift to cashless transactions.

 

About Conduent

Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through our dedicated people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

 

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 10 million employees who use its HR Services, and nearly 18 million benefit recipients. Conduent’s solutions deliver exceptional outcomes for its clients, including $17 billion in savings from medical bill review, up to 40% efficiency increase in HR operations, up to 27% reduction in government benefits costs, up to 40% improvement in finance, accounting and procurement expense, and improved customer service interaction times by up to 20% with higher end-user satisfaction. Learn more at  www.conduent.com.

 

 

Los Angeles DOT Wins National Parking Innovation Award for Programs Supported by Conduent Transportation

September 29, 2020

 

 

Los Angeles DOT Wins National Parking Innovation Award for Programs Supported by Conduent Transportation

 

 

LADOT and Conduent recognized for parking initiatives benefiting low-income and economically disadvantaged motorists

 

For the third consecutive year, a Conduent-supported program received the prestigious award for innovative programs in parking management

 

 

FLORHAM PARK, N.J., September 29, 2020 — The Los Angeles Department of Transportation (LADOT) has been named the 2020 Innovative Organization of the Year by the National Parking Association for its work with Conduent Transportation, a unit of business process services and solutions company Conduent Incorporated(Nasdaq: CNDT). The award honors best practices, innovation and leadership within the parking industry.

 

The association recognized LADOT for parking initiatives benefiting low-income and economically disadvantaged motorists, including those affected by the COVID-19 pandemic. One example is the department’s Community Assistance Parking Program (CAPP), designed to assist individuals in Los Angeles by allowing them to pay-off parking citations in the form of community service. LADOT also makes available extended, flexible payment plans for residents who receive citations but have difficulty paying.

 

CAPP participants agree to perform community service hours or receive social services, such as job training or substance abuse counseling, and the program has been used for more than 3,600 citations. Meanwhile, there have been more than 9,000 participants in the extended payment plans, leading to a 90-percent payment rate compared to a 40-percent rate with a traditional 3-month plan.

 

“Together with our partner, Conduent, we are pleased to implement socially-oriented parking policies geared toward alleviating the financial strain for disadvantaged residents. The onset of the pandemic further highlights the importance of these programs,” said Ken Husting, Principal Transportation Engineer, Bureau of Parking Management at LADOT. “The City of Los Angeles is committed to the success of CAPP and the flexible payment plans, and we will continue to promote policies to build an equitable parking program that is responsive to the needs of our community.”

 

Conduent, which has been awarded contracts as a result of five LADOT competitive procurements over 35 years, also provides dynamic pricing solutions for the department’s LA Express Park™ on-street parking program. The award-winning program enables the department to manage curbside usage and improve space utilization while reducing congestion and carbon emissions.

 

“This award exemplifies our strong partnership with LADOT, providing a range of innovative solutions for residents,” said Holly Cooper, Vice President and General Manager, Public Safety & Curbside Management Solutions at Conduent Transportation. “These two programs have shown to be vitally important for motorists who need help or have fallen on hard times.”

 

Parking Awards in Other Cities

This is the third consecutive year a program supported by Conduent received theinnovation award. In 2019, the Division of Parking Services in Columbus, Ohio, was honored for its success in managing the supply and demand for parking in the popular Short North Arts District. In 2018, the District Department of Transportation’s ParkDC program received the award for its work with Conduent to improve on-street parking in Washington, D.C.

 

About Conduent

Conduent delivers mission-critical ​services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

 

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all  insured patients  in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems  daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at  www.conduent.com.

 

 

City of Santa Monica Renews with Conduent Transportation to Provide Curbside Management Systems and Services

August 11, 2020

 

 

City of Santa Monica Renews with Conduent Transportation to Provide Curbside Management Systems and Services

 

Since 2004, Conduent has helped the city to deliver a convenient experience for Santa Monica residents, merchants and visitors

 

9-year contract expands online and mobile self-help options for customers to resolve parking citations and manage parking permits

 

FLORHAM PARK, N.J., Aug. 11, 2020  — Conduent Transportation, a unit of business process services and solutions company Conduent Incorporated(Nasdaq: CNDT), today announced its selection by the City of Santa Monica, California, to continue providing intelligent parking and curbside management systems and services. The 5-year base contract, plus up to 4 years of options, will expand online and mobile self-help options for customers to manage their account.

“Our partnership with Conduent has been instrumental in helping optimize our parking program and offering our customers easy-to-use systems to resolve their parking citations and procure various parking permits offered by the City,” said Henry Servin, Parking Manager for the City of Santa Monica. “We are very pleased that our online customer access, provided by Conduent, has received numerous compliments for readability and ease of use.”

Since 2004, Conduent has helped the city to simplify its parking programs and deliver a convenient experience for Santa Monica residents, merchants and visitors. Current services include the processing of parking permit applications and citations, as well as the facilitation of payment plans.

Under the new contract, enhanced online and mobile options will make it easier for customers to resolve parking citations and manage parking permits. The city’s online portal will also provide the ability to apply online for a payment plan to resolve overdue citations, upload documents to streamline permit applications, and communicate with customer service through text and additional emails options — contactless solutions that are valuable in the current COVID-19 environment.

“As on-street parking continues to rapidly evolve and cities seek innovative curbside management solutions, our company remains an industry and technology leader,” said Mark Brewer, President, Global Public Sector Solutions at Conduent. “Building on our long-term partnership with Santa Monica, we’ll continue to elevate the customer experience while improving the effectiveness of the program for the City.”

Nearly half of the 20 largest cities in the U.S. use Conduent Transportation to implement curbside solutions. In California, the company delivers curbside management systems and services to Santa Monica as well as Los Angeles, San Francisco, Oakland, West Hollywood, Beverly Hills and Los Angeles County.

Conduent also provides dynamic pricing software and hardware for the Los Angeles Department of Transportation’s LA Express Park™ program. The award-winning, on-street parking technology enables the department to manage curbside usage, improving access to spaces and increasing turnover, ultimately reducing congestion.

In addition, Conduent provides various transit and tolling services across Southern California. The company helps public transit agencies in San Diego and Orange County operate their fleets and provide quality and on-time service for passengers, and it helps Los Angeles County by providing modernized tolling solutions for the Metro ExpressLanes.

Conduent Transportation is a leading provider of automated and analytics-based transportation solutions for government agencies. These solutions, spanning roadway charging and management, parking and curbside management, and advanced transit and public safety systems, enable streamlined and personalized services for citizens and travelers who use them. The company has been helping transportation clients for more than 50 years and operates in 27 countries.

About Conduent
Conduent delivers mission-critical ​services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all  insured patients in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at  www.conduent.com.

Conduent Transportation Completes Implementation of First Phase of Next-Generation Fare Collection System in Flanders

August 06, 2020

Conduent Transportation Completes Implementation of First Phase of Next-Generation Fare Collection System in Flanders

 

 

 

The Flanders region of Belgium will be the largest region in Europe with a fare collection system supporting contactless payment on buses and trams

 

GUILHERAND-GRANGES, France and FLORHAM PARK, N.J., Aug. 06, 2020 — Conduent Transportation, a unit of business process services and solutions company Conduent Incorporated (Nasdaq: CNDT), today announced that the first phase of its next-generation fare collection system has been implemented and is now fully operational across the De Lijn public transportation network in the Flanders region of Belgium. The De Lijn network serves a population of approximately 6.5 million Flemish residents.

“Conduent’s new system has enabled De Lijn to become the first in Belgium to launch contactless payment on public transport and offer our customers a new, convenient and hygienic payment option,” said Roger Kesteloot, Director-General at De Lijn.

This first phase of the implementation, which was completed in about a year, enables the use of contactless bank cards based on the cEMV (contactless Europay, MasterCard and Visa) mass transit transaction model 2 on trams and trambuses. Buses will follow at a later date. The system will deploy up to 10,000 terminals on buses and trams across Flanders. The Flanders region will be the largest region in Europe with a fare collection system supporting contactless payment on buses and trams.

“Leveraging Conduent’s expertise and technology, we were able to quickly implement an innovative solution at scale for the Flanders public transportation system,” said Mark Brewer, President, Global Public Sector Solutions at Conduent. “In light of COVID-19 and health concerns, contactless fare collection systems have become a beneficial tool transportation operators can use to help maintain a safe environment for their passengers.”

Conduent is deploying its advanced, digitally powered ATLAS® Ops fare collection system. In the second phase of the project, Conduent and De Lijn will focus on adding account based ticketing (ABT) to the solution. With ABT, the ticket is not stored on a device or other media, such as a smartphone or smart card, but in the cloud. ABT enables a range of devices or media to be linked via the cloud to the passenger’s account in the back office.

Conduent Transportation is a leading provider of automated and analytics-based transportation solutions for government agencies. These solutions, spanning road usage charging, parking and curbside management, and advanced transit and public safety systems, enable streamlined and personalized services for citizens and travelers who use them. The company has been helping transportation clients for more than 50 years and operates in 27 countries.

About Conduent  
Conduent delivers mission-critical ​services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com.

Conduent Transportation Teams with PayNearMe to Provide Arizona’s Unbanked Motorists a Cash Option to Pay Off Fines

June 09, 2020

 

 

 

Conduent Transportation Teams with PayNearMe to Provide Arizona’s Unbanked Motorists a Cash Option to Pay Off Fines

 

 

 

Easy and convenient way to pay off parking tickets and other fines using cash at stores like 7-Eleven and Family Dollar

 

 

Close-to-home option can help those with fines to save money on transportation costs while adhering to COVID-19 social distancing practices

 

 

 

FLORHAM PARK, N.J., June 9, 2020 — Conduent Transportation, a unit of Conduent Incorporated (Nasdaq: CNDT), a business process services and solutions company, today announced a collaboration with Arizona’s court system and PayNearMe to provide citizens an easy and convenient way to pay off parking tickets and other fines using cash at participating stores like 7-Eleven and Family Dollar. This close-to-home option can help ticket-holders save money on transportation costs while adhering to social distancing practices to prevent the spread of COVID-19.

 

The program, recently launched by the Arizona Administrative Office of the Courts, particularly aims to assist households in the state that need or want to pay with cash. This includes individuals who do not have a bank account. According to the Federal Reserve, close to one-quarter of the U.S. population is either unbanked or underbanked — meaning they have a bank account but prefer to use alternative payment methods such as money orders. A similar biennial F DIC study found that more than 24 percent of Arizonians are unbanked or underbanked.

 

“Arizona courts are committed to leveraging technology that provides remote access to court services, including convenient court payment options,” said Marcus Reinkensmeyer, Court Services Division Director, Arizona Administrative Office of the Courts. “The PayNearMe offsite cash payment program is an important next step, offering user-friendly, Fair Justice-based methods of payment. The promising start realized in this program suggests that offsite payments will be embraced by many of our court customers. It’s a viable alternative to traveling to the courthouse for onsite payments and an especially helpful option during the pandemic recovery.”

 

By using PayNearMe in Arizona, which is available statewide, parking tickets and other fines are quickly paid at stores typically close to home, eliminating a trip to a courthouse or other centralized cash payment location. Ticket-holders are given a barcode on court notices, which they then provide to the cashier at participating stores. The amount owed is paid with cash in full or in part. The court is then notified automatically, and the payment posts within 15 minutes of the transaction. If paid in part, the remaining balance can be paid off in the same way.

 

“In this challenging time, governments are looking now more than ever to offer their constituents safe and efficient means of making payments,” said Mark Brewer, President, Global Public Sector Solutions, Conduent. “These efforts must include the unbanked, who don’t have online payment options and must often make cash payments in person. Our collaboration in Arizona is a prime example of how we can help states and cities fill this need.”

 

Conduent Transportation is a leading provider of automated and analytics-based transportation solutions for government agencies. These solutions, spanning roadway charging and management, parking and curbside management, and advanced transit and public safety systems, enable streamlined and personalized services for citizens and travelers who use them. Approximately 48 percent of the largest U.S. cities use Conduent Transportation to implement curbside parking solutions. The company has been helping transportation clients for more than 50 years and operates in 27 countries.

 

About Conduent

Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

 

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HRServices, and nearly nine million people who travel through  toll systems  daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review of workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com.

 

Public Transit Operators Across the Globe Select Conduent to Advance Fare Collection Systems

December 19, 2019

 

 

 

Public Transit Operators Across the Globe Select Conduent to Advance Fare Collection Systems

 

 

Upgraded fare collection systems to touch the lives of up to approximately 2 million passengers every day

 

 

FLORHAM PARK, N.J.  — Conduent Incorporated (NYSE:CNDT) today announced that it has been selected by multiple public transportation providers around the world to upgrade their fare collection systems, touching the lives of up to approximately 2 million passengers every day.

 

Europe

Brescia Mobilità in the city of Brescia, Italy, has finalized a contract to upgrade its fare collection with Conduent’s ATLAS® system on its 200 buses and light metro subway. Each day, the Brescia urban public transport system is used by approximately 46,000 metro users and 100,000 bus users.

 

APAM in the city of Mantua, Italy, has finalized a contract for a new ticketing system on 260 of its buses based on Conduent’s ATLAS platform. Mantua’s bus network serves approximately 25,000 passengers each day.

 

Both of these technologically advanced solutions are part of a comprehensive transportation ticketing system that Conduent is delivering in the Lombardy region of Northern Italy that will enable seamless travel across the region.

 

Swedish public transport operator S kånetrafiken has finalized an agreement with Conduent to supply 225 ticket machines. The machines will enable Skånetrafiken to offer its bus and rail passengers an easy and modern way to pay for their travel while enhancing the end-user experience. In total, the company will supply 265 Conduent Expert 6000 ticket machines, of which Skånetrafiken will have 225. The rest of the ticket machines will be used by two other operators, Blekingetrafiken and Östgötatrafiken, which were also part of the procurement.

 

Conduent has also completed the installation of three-dimensional (3-D) Detection Gates for SNCF Transilien at the Paris Saint-Lazare railway station, one of the busiest in Europe, with approximately 1,600 trains and 450,000 passengers a day. In total, 140 validation doors distributed over eight access points have been set up.

 

“Until recently, Paris Saint-Lazare was the last major railway station in the French capital not to have access control gates. Now, thanks to Conduent, the station has the very latest devices,” said Alain Krakovitch, General Manager, SNCF Transilien. “Conduent was able to design new, innovative gates to perfectly meet our needs. The 3-D Detection Gates provide quick and easy access for valid passengers — up to 40 people can pass through each gate every minute — and, at the same time, detect and reduce fraudulent fare dodgers.”

 

In a 10-year program, up to 3,000 Conduent gates, designed, developed and manufactured in France, could be installed across the SNCF Transilien network.

 

Israel

In Israel, Conduent, in partnership with Symcotech, supplied 5,500 Conduent VPE 430 smart-card ticket validators on the E gged bus network. These new validators will enable Egged to expand the range of payment methods it offers to its customers, including cEMV (contactless Europay, MasterCard and Visa) bank cards and QR codes.

 

Mexico

In the city of Hermosillo, State of Sonora, Mexico, Conduent was awarded a contract by city authorities and a bus operator consortium to implement its fare collection system. The new system, which has recently gone live, will significantly improve the quality of mobility provided to citizens including the elimination of payment by cash with a modern “tap-and-go” contactless card payment system. Conduent installed its VPE 420 ticket validators and implemented a reload network so that users can reload their payment cards. The company also implemented an Automatic Vehicle Location system so that users can verify the exact location of the bus prior to its arrival at the bus stop through the UNE app, now available for download on iOS and Android.

 

“These recently won contracts underscore the shift in the transportation industry to advance urban mobility by embracing next-generation technology,” said Mark Brewer, President, Global Public Sector Solutions, Conduent. “Operators are responding to customers’ demands for seamless journeys and a wider range of payment methods. Our technology and expertise are helping operators meet these demands.”

 

Conduent is a leading provider of automated and analytics-based transportation solutions for government agencies. These solutions, spanning roadway charging and management, parking and curbside management, and advanced transit and public safety systems, enable streamlined and personalized services for citizens and travelers who use them. The company has been helping transportation clients for more than 50 years and operates in 27 countries.

 

About Conduent

Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.

 

Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its H R Services, and nearly nine million people who travel through  toll systems  daily. Conduent’s solutions deliver exceptional outcomes for its clients including $16 billion in medical bill savings, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at   www.conduent.com.

 

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