Tag Archives for: Flowbird

Flowbird: Charleston, SC Updates Its Parking System with Effortless Digital Solutions

February 26, 2024

 

 

Flowbird: Charleston, SC Updates Its Parking System with Effortless Digital Solutions

 

 

New touchscreens and mobile payment options offer faster convenience

 

 

Charleston, SC — The City of Charleston, South Carolina has announced an exciting upgrade to its parking system in partnership with Flowbird Group, the leader in curbside management and urban mobility solutions. The City is updating its parking system with modernized touch-screen pay-by-plate parking kiosks, fully equipped with the industry’s latest technology. Additionally, the City will be offering two new digital payment options, the Flowbird mobile payment app and Pay-by-Text! The upgrade is a part of City’s continued efforts to enhance the customer service experience with a modernized solution.

The updated parking system will feature solar-powered parking kiosks with a 9.7” full color touch display available in all City-owned surface lots. The touch screen display has the look and feel of a tablet, walking users step-by-step through the transaction process.

The new parking kiosks will introduce a ‘pay-by-plate’ parking system. This means that users will no longer be required to return to their car to display a receipt on the dashboard. Instead, all they need is their license plate.

“The City of Charleston is excited about the opportunity to upgrade our parking meter technology to improve the parking experience for our citizens and those who visit our wonderful city,” said Director of Traffic and Transportation Robert Somerville.

The City is also excited to announce the release of two other digital parking solutions, the Flowbird Mobile Payment App and Pay-by-Text!

The Flowbird App allows patrons to pay for parking from their mobile devices, receive text notifications when time is about to expire, and extend their time without having to visit a parking kiosk. Designed as a true mobility app, the Flowbird App features a map-based user interface, integrated with Waze and other navigation systems to guide users to their preferred parking location.

The app can be downloaded from the App Store or Google Play Store.

Pay-by-Text is an easy-to-use web-based solution that allows drivers to pay for their parking session directly from their phone – without creating an account or downloading an app!

By implementing modernized parking solutions with convenient payment options, the City will be able to better manage parking turnover and visitor influx during peak periods and provide a more user-friendly experience. The addition of digital payment options will bring a consistent and higher level of customer service to the parking public.

About Flowbird

FLOWBIRD operates in 4,350 towns and cities across 80 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential, while considering all city stakeholders and end-user experiences. Through its devices, elite service platform and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core.

 

Flowbird: Clearwater, Florida Launches Pay by Text Solution – No App or Account Required

February 22, 2024

 

 

 

Clearwater, Florida Launches Pay by Text Solution – No App or Account Required

 

New parking payment option released ahead of Spring Break

 

 

 

Clearwater, Florida — The City of Clearwater, Florida has released Pay by Text, the latest advancement in the City’s parking convenience options, in partnership with Flowbird, the City’s parking kiosk provider. Pay by Text is an easy-to-use web-based solution that allows drivers to pay for their parking session directly from their phone without creating an account or downloading an app.

This latest feature adds another convenient way to pay when parking in city-owned parking spaces, lots, and garages in Clearwater, alongside the pay-on-foot parking meters and mobile payment apps.

How Pay by Text Works:

  1. Park your vehicle
  2. Text ‘CLEARWATER’ to 727563
  3. Receive a secure link to input your parking details – including license plate number, duration, and payment information
  4. Confirm the details to start your parking session

Information is sent to parking enforcement who can verify the vehicle is in compliance. That’s it! There is no need to create an account, download an app, or visit a kiosk.

“We are very excited about the launch of the Pay by Text service – just in time for visitors coming in for Spring Break,” said Clearwater Parking Manager, Jeremy Alleshouse, “This feature gives our residents and visitors even more convenience when they park in our bright and beautiful city.”

The Pay by Text solution is PCI-DSS certified, giving assurance to parkers that their data is protected. Once the parking session is complete, the payment information is encrypted and the card data is not stored. To provide the parker with future convenience, their mobile device can store the card number in an encrypted manner so the number does not have to be re-entered the next time a parking session is performed.

By implementing modernized parking solutions with convenient payment options, the City will be able to better manage parking turnover and visitor influx during peak periods. The City can help motorists stay in compliance with parking enforcement, reducing the number of citations.

Along with pay by text, visitors may still use the parking kiosks to pay for their parking session, as well as the Flowbird mobile app and Parkmobile.

Pay by Text is now live throughout the City of Clearwater.

About Flowbird

FLOWBIRD operates in 4,350 towns and cities across 80 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential, while considering all city stakeholders and end-user experiences. Through its devices, elite service platform and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core.

 

EasyPark Group intends to acquire Flowbird Group

November 09, 2023

EasyPark Group intends to acquire Flowbird Group

 

 

With the intended acquisition of Flowbird Group, a global mobility player providing integrated parking and transportation solutions, EasyPark Group aspires to become the leading mobility platform provider in the world, further strengthening its commitment to make cities more livable.

EasyPark Group, one of the global leaders in mobile paid parking, serving tens of millions of people around Europe, North America and Australia, intends to acquire Flowbird Group, a global mobility player providing integrated parking and transportation solutions. For the past 40 years, the company has been a long-term partner to thousands of cities and municipalities in over 80 countries.

“The next chapter of EasyPark Group’s growth journey means doubling down on helping cities become more livable. Through a well-suited mix of mobility and transportation services, EasyPark Group will improve urban traffic flow, space utilization and accessibility globally. We will empower our partners to reinvest in the city’s public transportation, urban greenspaces, and safety,” said Cameron Clayton, CEO of EasyPark Group.

 

“Our intended acquisition of Flowbird Group will strengthen our offerings to cities, partners, and users, with a shared commitment to customer satisfaction and driving long-term growth and innovation. This opportunity offers new possibilities for employees at both companies, and we’re excited to be able to welcome Flowbird Group into the EasyPark Group team. Combined, we aim to take greater responsibility for the digitalization of urban mobility and aspire to become the leading global mobility platform provider as soon as the deal is closed,” Clayton said.

Together, with Flowbird Group and their focus on business-to-government services including equipment and transportation solutions, EasyPark Group will increase its reach in thousands of new locations around the world where the company can deploy its award-winning consumer and business-to-business services.

“We look forward to joining forces with EasyPark Group. This highly complementary combination aims to create an integrated player in the mobility space enabling new multi-modal mobility solutions for the benefit of commuters and travelers looking for effortless mobility solutions and sustainable traveling. We are excited to collaborate with EasyPark Group’s leadership team on this fantastic entrepreneurial journey as soon as the deal is closed,” said Frederic Beylier, CEO of Flowbird Group.

Flowbird Group operates under the brands Flowbird, YourParkingSpace, TPARK, Extenso Cloud, and Yellowbrick and offers multiple mobility solutions, covering equipment and services such as pay and display machines, software, and park & charge. Flowbird Group also offers transportation solutions, both within ticketing and open payments for debit and credit cards, as well as mobile wallets.

EasyPark Group has eased parking since 2001 and today, the company helps drivers save time and money by finding and managing parking and electric vehicle charging. It allows businesses, parking operators, property owners and cities to administrate, plan and take data-driven decisions. EasyPark Group owns and develops the apps EasyPark, ParkMobile, RingGo and Park-line and operates in over 4,000 cities across more than 20 countries.

EasyPark Group owners, the investment firms Vitruvian Partners and Verdane, are supporting the intended acquisition and the current owner of Flowbird Group, Searchlight Capital Partners, L.P, has agreed to re-invest most of its capital into EasyPark Group. The deal is subject to customary approvals by relevant authorities and the parties have agreed not to disclose the terms of the transaction.

About EasyPark Group
EasyPark Group is a leading global parking tech company with the vision to make cities more livable. With award-winning technology, EasyPark Group has eased parking since 2001 and today, the company helps drivers save time and money by finding and managing parking and electric vehicle charging. It allows businesses, parking operators, property owners and cities to administrate, plan and take data-driven decisions. EasyPark Group owns and develops the apps EasyPark, ParkMobile, RingGo and Park-line and operates in over 4,000 cities across more than 20 countries. easyparkgroup.com

About Flowbird Group
Flowbird Group solutions are used in 4,350 cities in 80 countries to make journeys effortless. The company’s relentless desire to enable mobility, through frictionless technology, which gives back time to us all, is the driving force behind the innovations. Flowbird Group is dedicated to complete, data-led solutions, which can be used to inform mobility policy and make a positive impact. www.flowbird.group

Flowbird App Empowers Tampa’s Parking Experience with Multi-App Integration and Equal Accessibility

July 25, 2023

 

 

 

 

Flowbird App Empowers Tampa’s Parking Experience with Multi-App Integration

and Equal Accessibility

 

 

4 Free Hours of Parking for Disabled Permit Holders

 

 

Clearwater, Florida – Flowbird Group, a global leader in curbside management and urban mobility solutions, is proud to announce its partnership with the City of Tampa for their latest accessibility initiative. As of July 1st, 2023, The Flowbird app has been integrated as one of the four major mobile parking payment applications in the City of Tampa that support four hours of free parking for disabled permit holders. The parking upgrade enables residents and visitors to enjoy an equally effortless parking experience throughout the city.

The City of Tampa’s latest parking program offers four hours of free parking for disabled permit holders, ensuring improved accessibility to the more than 16,000 parking spaces available across the City. The Flowbird App’s integration into this initiative aims to enhance the parking experience for residents and visitors while fostering inclusivity and equal opportunities for all.

The Flowbird Mobile Parking App, which is used across 4,700 cities across the world, allows users to pay for parking from their mobile devices, receive text notifications when time is about to expire, and extend their time without having to visit a pay station. Designed as a true mobility app, the Flowbird app features a map-based user interface, integrated with Waze and other navigation systems to guide users to their preferred parking location.

“We’re excited to launch these changes that allow families and visitors of all abilities to enjoy our downtown without barriers or limitations,” said Mayor Jane Castor. “By providing four hours of free ADA parking spaces throughout Tampa, we are sending a clear message that every individual, regardless of their abilities, deserves equal opportunities to participate in and experience all that our community has to offer.”

“We are proud to support the City of Tampa in their commitment to ADA accessibility and inclusivity,” said Benoit Reliquet, President of Flowbird America, “By integrating the Flowbird app into the city’s parking system, we are simplifying the process for disabled individuals and empowering them to navigate the city with convenience and peace of mind.”

The multi-app environment is another remarkable step taken by the City of Tampa’s Mobility Department’s Parking Division. Partnering with four major mobile parking payment applications, including Flowbird, the division aims to provide a touchless and convenient parking experience for residents and visitors. The Flowbird app is available for free download on the App Store and Google Play Store, enabling users to easily pay for parking using their smartphones.

“The City wanted to ensure that our residents and visitors are equipped with the most convenient and innovative methods to make parking payment transactions effortless,” said Fed Revolte, Parking Division Manager for the City of Tampa.

Tampa’s latest parking initiative is live as of July 1st, 2023.

www.flowbird.group

Flowbird and Umojo Announce Strategic Partnership for Off-Street Parking Solutions in the City of Portland

July 18, 2023

 

Flowbird and Umojo Announce Strategic Partnership for Off-Street Parking Solutions in the City of Portland

 

 

 

Moorestown, NJ —  Flowbird, the global leader in cloud-based mobility and off-street parking solutions, is pleased to announce a strategic partnership with Umojo, the foremost provider of communication, data analytics, and automation solutions. This exciting collaboration aims to revolutionize the parking experience in the City of Portland by integrating Umojo’s cutting-edge communication software into Flowbird’s off-street parking devices.

As one of the most innovative cities in the United States, Portland has always been at the forefront of adopting smart city solutions to enhance its urban infrastructure. This partnership marks a significant step forward in the evolution of off-street parking, allowing the City of Portland to leverage the latest advancements in communication and data analytics to create a seamless and efficient parking ecosystem.

Umojo’s state-of-the-art intercoms and Command Center technology will be integrated into Flowbird’s dynamic off-street parking devices, providing users with a direct line of communication to parking operators and support services. This technology will enable real-time assistance, facilitating a smooth parking experience and addressing any concerns promptly. By incorporating Umojo’s software into Portland’s Command Center, parking authorities will also have access to comprehensive data analytics and automation tools to streamline operations, optimize resource allocation, and enhance overall efficiency.

“We are thrilled to partner with Umojo for our latest off-street parking experience in the City of Portland,” said Benoit Reliquet, President of Flowbird North America, “Umojo’s leadership in Call Center hardware and software perfectly complements our off-street parking solutions, enabling us to provide an unparalleled parking experience to the residents and visitors of Portland. This partnership represents a significant milestone in our mission to deliver innovative, smart parking solutions that enhance urban mobility.”

Flowbird and Umojo are committed to creating a long-term partnership to develop and deploy off-street parking solutions in cities worldwide to meet the expanding demand for a unified parking solution. By combining Flowbird’s industry-leading expertise in parking management and Umojo’s advanced communication and data analytics solutions, the two companies aim to revolutionize the way cities approach parking management and create more sustainable, user-centric urban environments.

“We are excited to collaborate with Flowbird to integrate  our Command Center solutions into Flowbird’s off-street parking portfolio,” said Chris Perry, [CRO at Umojo. “Our shared vision of delivering intelligent, integrated solutions aligns perfectly with Flowbird’s commitment to innovation and customer satisfaction. We look forward to enabling a seamless parking experience in the City of Portland and expanding our partnership to future projects worldwide.”

About Flowbird:

FLOWBIRD operates in over 4,350 towns and cities in 80 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential, while considering all city stakeholders and end-user experiences. Through its devices, elite service platform and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core. www.flowbird.group

About Umojo:

Umojo is a leading platform provider of mobility technology, omnichannel contact center operations, data analytics, and network security to drive operational excellence and superior customer experience for the Mobility Industry. The Umojo Nexus Platform powers the core of all Umojo solutions, and harnesses deep expertise to allow municipalities, parking operators, and businesses to better serve their customers and citizens. Using the most accurate camera AI, and integrations with everyone in the industry, Umojo can provide unmatched insights and controls to on and off-street parking and mobility.

www.umojo.com

Flowbird: Sewickley To Update Its Parking System with User-Friendly Solution This July 2023

July 10, 2023

 

 

 

Sewickley To Update Its Parking System with User-Friendly Solution This July 2023

 

New mobile payment options offer faster convenience than ever before

Sewickley, Pennsylvania – The Borough of Sewickley, Pennsylvania has announced an exciting upgrade to its parking system in partnership with Flowbird Group, the leader in curbside management and urban mobility solutions, and Butts Ticket Systems, Flowbird’s local distributing partner. The Borough is replacing its aging parking pay stations with Flowbird’s Pay-by-Plate Solar-Powered Smart Parking Kiosks, fully equipped with the industry’s latest technology. Additionally, the Borough will now be offering two modernized payment options, the Flowbird mobile payment app and Pay-by-Text.

The new parking system will feature solar-powered parking kiosks with a 9.7” full color touch display that is accessible for all customers, including meeting ADA standards. The touch screen display has the look and feel of a tablet, walking users step-by-step through the transaction process. To begin, the user simply enters their license plate number and desired length of stay. Payment will now be accepted with either coins or debit/credit card. Once payment has been made, the parking session has started and there is no need to walk back to their vehicle to display a receipt on the dashboard.

A new and exciting feature of the updated pay stations is Extend-by-Text. Once users finish their transaction on the kiosk, they will have the option to input their mobile phone number. When their parking session is about to expire, they will receive a text with the option to add more time remotely without needing to walk back to the pay station.

The Borough is also excited to announce the release of two new digital parking solutions, the Flowbird Mobile Payment App and Pay-by-Text.

The Flowbird App allows patrons to pay for parking from their mobile devices, receive text notifications when time is about to expire, and extend their time without having to visit a parking kiosk. Designed as a true mobility app, the Flowbird App features a map-based user interface, integrated with Waze and other navigation systems to guide users to their preferred parking location. The app can be downloaded from the App Store or Google Play Store.

Pay-by-Text is an easy-to-use web-based solution that allows drivers to pay for their parking session directly from their phone without creating an account or downloading an app.

Here’s how it works: Once the user is parked, they can find a number posted on the kiosk near their parking location. The user simply texts the number provided, immediately receiving a secure link to follow to input their parking details. They enter their license plate number, parking duration and payment information. A confirmation is sent, and their parking session begins. Information is sent to parking enforcement who can verify the vehicle is in compliance. That’s it! There is no need to create an account, download an app, or visit a kiosk.

By implementing modernized parking solutions with convenient payment options, the Borough will be able to better manage parking turnover and visitor influx during peak periods. The addition of digital payment options will bring a consistent and higher level of customer service to the parking public.

Project management and installation is being managed by Flowbird’s local distribution partner, Butts Ticket Systems, based out of Pennsylvania.

The new payment solutions are planned to go live mid-July 2023.

 

Sewickley To Update Its Parking System with User-Friendly Solution This July 2023

Flowbird Partners with the City of Minneapolis to Launch New & Improved MPLS Parking App

May 16, 2023

 

Flowbird Partners with the City of Minneapolis to Launch New & Improved

MPLS Parking App

 

 

Additional Convenience Delivered to Drivers in Record Time

 

 

Moorestown, NJ —  The City of Minneapolis launched the newest version of its white-labeled mobile parking payment app, the MPLS Parking App, in just 6 short weeks after extending its partnership with Flowbird, a global leader in curbside management and urban mobility solutions. The upgraded app replaces the previous version and now offers enhanced user experience and feature-rich capabilities.

The new MPLS Parking App officially launched on April 16th and covers approximately 9,500 City-owned parking spaces. Designed as a true mobility app, the MPLS Parking App features a map-based user interface, integrated with navigation systems to guide users to their preferred parking location. Each unique parking space is plotted on the map, with hours of enforcement, restrictions and rates clearly displayed upon selection, as well as clearly indicated special event rate zones for venues such as US Bank Stadium and Target Field. Users can easily pay for parking from their mobile device, receive push or email notifications when time is about to expire, and extend their time without having to visit a parking meter. The app even has a ‘Find My Car’ feature which guides users back to their parked vehicle.

The new version of the app is also complemented with a convenient web portal option. Users now have the same in-app experience by logging into their account via their preferred browser and completing their parking transaction. This added feature is crucial to ensure all drivers have equal accessibility to remotely pay for parking in Minneapolis.

The City of Minneapolis began looking for a new MPLS Parking App provider at the end of 2022 when the previous vendor’s contract was coming to an end. Through a rigorous procurement process, Flowbird was selected as the new vendor that would fulfill the vision for the upgraded MPLS Parking App.

On March 8th, 2023, the contract to begin the new MPLS Parking App’s development was signed, and in just 6 short weeks, all user accounts were transferred, and the new app launched in Minneapolis on April 16th, 2023. The successful app development turnaround is among the fastest that the industry has seen.

 “We are very pleased to bring the City of Minneapolis an improved mobile app with several new features in just a few weeks,” says Benoit Reliquet, President and CEO of Flowbird America, “Bringing an effective and future-proof mobile experience to the City in a timely manner is key to adequately support its businesses, citizens and visitors.”

The City will also benefit from Flowbird’s elite business intelligence and back-office management suite. The system integrates reporting of all meter and mobile transactions, making it easier than ever to manage its overall parking ecosystem in real time, while making data-driven decisions for the future.

Other methods of payment will continue to be available through Flowbird kiosks throughout the City’s parking spaces and select lots.

The City of Minneapolis joins several other cities across the Midwest utilizing the Flowbird mobile platform, including Indianapolis, Indiana; Detroit, Michigan and Toledo, Ohio.

 

www.flowbird.group

 

About Flowbird

FLOWBIRD operates in over 4,350 towns and cities in 80 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential, while considering all city stakeholders and end-user experiences. Through its devices, elite service platform and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core.

 

 

 

South Orange Parking Authority Updates Its Parking System with User-Friendly Solution from Flowbird

January 11, 2023

 

 

 

South Orange Parking Authority Updates Its Parking System with User-Friendly Solution from Flowbird

New, updated solar-powered pay stations offer faster options than ever before

 

 

 

Moorestown, New Jersey – The Village of South Orange, New Jersey and the South Orange Parking Authority (SOPA) have announced an exciting upgrade to its parking system in partnership with Flowbird Group, the leader in curbside management and urban mobility solutions. SOPA is replacing its aging pay-by-space parking stations with Flowbird’s Pay-by-Plate Solar-Powered Smart Parking Kiosks, fully equipped with the industry’s latest technology. The upgrade is a part of SOPA’s continuing efforts to enhance the customer service experience with a modernized solution.

The new parking system will feature pay-by-plate parking kiosks that are accessible for all customers, including meeting ADA standards. To begin, the user simply enters their license plate number and desired length of stay. Payment will be accepted with either coins, cash, debit or credit card. Once payment has been made, the parking session has started and there is no need to walk back to their vehicle to display a receipt.

By implementing modernized pay stations with convenient payment options, SOPA will be able to better manage parking turnover and visitor influx during peak periods. The switch to these multi-space pay stations will bring a consistent and higher level of customer service to the parking public.

All transaction data from the pay stations are sent in real-time to Flowbird’s intelligent data management suite and shared with the SOPA’s enforcement solution, ready to be integrated with other payment modes such as mobile phone payments. Using the data provided by the Flowbird system, SOPA staff can enforce all permit and daily parking fee payments and track the highest areas of use throughout the day. This data can be valuable to help determine future parking plans.

The new pay stations are live as of January 2023.

Currently, Flowbird supports over 47,000 parking pay stations for 900 customers throughout the U.S. This implementation will add to Flowbird’s expanding list of cities in New Jersey including Trenton, Newark, Morristown, Rahway, and Bloomfield.

www.flowbird.group

New ParkNYC App, Flowbird, Proves to be Unrivaled Success in First 30 Days

December 05, 2022

 

New ParkNYC App, Flowbird, Proves to be Unrivaled Success in First 30 Days

Record-Breaking Numbers in First 4 Weeks

 

 

 

 

Moorestown, New Jersey – Flowbird Group launched the new and improved ParkNYC mobile parking app on October 17th, allowing motorists to pay for on-street and municipal parking in New York City. The new app, implemented by the New York City Department of Transportation, can be used in tens of thousands of parking locations across the five boroughs. In the first 4 weeks of the launch, the app was downloaded an unprecedented 700k times.

About 42% of all parking transactions in New York City are made by phone, which showcases the importance of having an easy-to-use parking payment interface. The new ParkNYC app, launched this October, brings several innovations that aim to streamline the parking experience. Improvements to the app include the ability to pay as you go, in addition to the existing ability to pre-load a ParkNYC wallet. The app also supports the latest models of today’s smartphones, providing users with a better in-app experience than ever before. Users can receive push notifications when time is about to expire, and extend their time through the app.

Thirty days after the launch of the new pay-by-phone ParkNYC app, its success is unmatched. The new app has been downloaded 700,000 times with 500,000 accounts created. In just 4 weeks, the app has processed over 1.8 million parking transactions. Since the launch, ratings for the new app have jumped from 1.4(on the previous app) to 4.6, with over 10k user ratings. Users compliment the new design, thank the development team for the seamless integration, and cite that it is easy to connect.

Customer support has been on standby since launch, helping users transition to the new app platform. As of 30 days post-launch, there are about 5 support requests per 1,000 mobile transactions. The average wait time is under 1 minute on the support line and most calls are resolved in under 6 minutes.

“I love the new revised app. It is user-friendly, efficient, and we are able to extend parking when needed. Great convenience!” – ParkNYC App iOS reviewer.

Flowbird partnered with NYCDOT to design a brand new end-user portal for ParkNYC and to ensure a successful transition to the new app..

We are delighted to have improved the end users’ convenience and to see such a quick increase in the adoption rate,” said Benoit Reliquet, President, Flowbird America, “This success is the result of very dedicated collaboration between NYCDOT and our teams.

New York City joins the thousands of other towns and cities across the United States, and globally, using the Flowbird app. Flowbird’s continued growth reflects its success in providing simple and convenient solutions for parking and mobility. For more information, please visit www.ParkNYC.org.

www.flowbird.group

Flowbird Group and NYCDOT Launch New and Improved ParkNYC Mobile Parking App

October 19, 2022

 

 

Flowbird Group and NYCDOT Launch New and Improved ParkNYC Mobile Parking App

 

 

New App to Service Nearly 2 Million NYC Users

 

Moorestown, New Jersey – Flowbird Group, the leader in curbside management and urban mobility solutions, launched the ParkNYC app in New York City on October 17th, 2022. The release of the mobile parking app allows motorists to conveniently pay for on-street parking and municipal parking lots using a mobile device. The ParkNYC app positions Flowbird at the heart of the country’s most competitive parking markets.

“NYCDOT is proud to bring an improved parking experience to New York City motorists.  Many busy New Yorkers rely on parking across the city, and the new app makes the payment process more convenient and less time consuming,” said Commissioner Ydanis Rodriguez.

The new ParkNYC app, implemented by New York City Department of Transportation (NYCDOT) and operated by Flowbird, extends service to the tens of thousands of parking locations across the five boroughs. Established ParkNYC users’ wallet credits will carry over to the new Flowbird app, providing a seamless transition to the new and improved application. Setting up a new account is quick and simple after the app is downloaded to a mobile device from the App Store or Google Play Store. Accounts can be set up for individual motorists or for businesses to manage their fleets.

 

 

The new ParkNYC app in New York City includes a modern and user-friendly interface, featuring the ability to pay as you go for a parking session and the continued ability to pre-load a ParkNYC wallet. Users can check how much time is remaining, choose to receive push notifications when time is about to expire, and extend their time to the maximum limit without returning to their vehicle. All transactions and receipts are saved in the user’s account on the app to be viewed later, if needed.

Flowbird partnered with NYCDOT to design a brand new end-user portal for ParkNYC and to ensure a successful transition to the new app. Flowbird’s elite back-office management suite provides immediate in-depth reporting of all meter and mobile transactions, making it easier than ever to manage the parking system in real time, while making data-driven decisions for the future.

“We are thrilled to expand our long term partnership with NYCDOT and be part of such a world class operation to provide better parking solutions for its residents, visitors, and professionals, focusing on user experience and leveraging our global expertise in mobile technology.” said Benoit Reliquet, President, Flowbird America, “After Paris, Stockholm and Hong Kong, we are delighted to contribute to one of the world’s largest and most vibrant urban tech ecosystems in the City that never sleeps. A special thanks go out to all teams involved.”

Flowbird has been a longstanding partner with NYCDOT since 1993 when the City was one of the first in the United States to implement on-street multi-space parking pay stations. Since then, the City has expanded their contract with Flowbird to include nearly 14,000 solar-powered pay stations managing 80,000 on-street parking spaces.

New York City joins the thousands of other towns and cities across the United States, and globally, using the Flowbird app. Flowbird’s continued growth reflects the success in providing simple and convenient solutions for parking and mobility. For more information, please visit www.ParkNYC.org.

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