Flowbird’s Julianne Wilhelm Starts Position as Vice President of Marketing
for the US Market
Clearwater, FL — Flowbird Group, a global leader in curbside management and urban mobility solutions, announced the promotion of Julianne Wilhelm to Vice President of Marketing for the U.S. market. In her new role, Julianne will lead the marketing strategy and enhance communication initiatives for the Flowbird America brand.
Julianne joined Flowbird in 2017 with a dual Bachelor’s degree in Marketing and Public Relations from the University of South Florida. With 11 years of experience in marketing, she has aided in managing the corporate branding for the company’s North America operations, along with supporting strategic branding of the company’s parking, mobility and transit systems.
Among her list of accomplishments, Julianne spearheaded the U.S. positioning for the Parkeon/Cale America Merger in 2018 when the two companies joined together to become Flowbird. The new brand has since become a well-known name in the industry among parking, transport, and mobility partners alike. She has also worked with international colleagues around the world to develop exciting product launches such as Flowbird Go, the Flowbird Mobile App, Pay-by-Text, ePermitting and more. Julianne has had several of her literary works published in industry magazines, including case studies featuring Detroit, Michigan; Pittsburgh, Pennsylvania; and Key West, Florida.
“We are delighted about the leadership role Julianne has accepted as Vice President of Marketing for the U.S.,” said Benoit Reliquet, President, Flowbird America, “Her contributions have been invaluable to growing the Flowbird brand and we are eager to work together to create new solutions and opportunities for our customers and partners. Furthermore, as the first female to take this position, we are thrilled to have Julianne in a role that continues to demonstrate Flowbird’s commitment to a culture of growth and diversity.”
Julianne can be seen at several industry conferences and events representing the Flowbird name. She currently sits on the board for the Florida Parking & Transit Association and is active in numerous other industry associations such as Women in Parking and SWPTA.
Flowbird Proudly Announces Promotion of Natalie Snow and Ed Kinkade
for the U.S.
Moorestown, NJ — Flowbird Group, a global leader in curbside management and urban mobility solutions, proudly announced the promotion of two Business Development Managers, Natalie Snow and Ed Kinkade to Regional Vice President of Sales.
Natalie, appointed to Vice President of Sales for the Southeast U.S., has worked in the parking industry for 17 years fulfilling customer facing roles in account management, implementation consulting, and new business development. She joined Flowbird in January 2016 after working for a leading citation management supplier for 11 years. Natalie was recognized by the National Parking Association in 2017, who named her among the ‘Top 40 Under 40,’ highlighting her stature among the industry’s best young parking professionals.
In her new role, Natalie will continue to work directly with major Flowbird clients in the Southeast, including the Pittsburgh Parking Authority, City of Detroit, City of Atlanta, Miami Parking and the Baltimore Parking Authority.
Ed, appointed to Vice President of Sales for the Northeast U.S., joined Flowbird in 2014 after making his mark in the banking and investment industry. He brings with him years of experience in industry best practices and uses those to consult with cities, universities, and other agencies. Ed is a well-known face of Flowbird, seen at numerous industry events both educating and learning more about the industry, while connecting with current and future integration partners.
In his new role, Ed will continue to work directly with key Flowbird clients such as the Boston Transportation Department, Hartford Parking Authority, Philadelphia Parking Authority, ParkIndy (Indianapolis), and Flowbird’s New Jersey based accounts such as Montclair, Newark, and Trenton.
“Natalie and Ed are an integral part of the Flowbird team here in the U.S. and we are thrilled about their continued growth within the company,” said Andreas Jansson, Senior VP of U.S. Sales, “Their contributions have been invaluable to not only growing the business, but also creating lasting relationships with our customers and partners. Both promotions reflect the continued growth of Flowbird’s customer base and internal leadership.”
Flowbird Unveils Highly Anticipated Off-Street Parking Solution at the 2022 IPMI Conference
Company presents FlowbirdGO, a cloud-based off-street solution for gated and gateless facilities
Moorestown, New Jersey – Flowbird North America, a leader in cloud-based mobility solutions, announced the release of its latest advancement in parking technology at the 2022 International Parking and Mobility Institute Conference in New Orleans, Louisiana. FlowbirdGO is a dynamic off-street system giving operators the flexibility to manage parking in gated and ungated garages and lots. Visitors to Flowbird’s IPMI booth got a first-look at the system’s cloud-based functionality, easy to use hardware, and frictionless entry in action.
In gated parking scenarios, the FlowbirdGO system begins with a fully configurable touch-screen entry kiosk. As the driver approaches the parking facility, the gate arm is down and the entry terminal illuminates. The driver prints their QR code entry ticket and the gate arm opens for access to the facility. Alternatively, the FlowbirdGO system can be customized to accept phone numbers, credit cards, and permit access as an entry token.
Payment for parking stays can be made at Flowbird’s Pay-On-Foot machines or at an in-lane Flowbird exit kiosk. The QR code from the initial entry ticket is scanned and Flowbird’s cloud-based system calculates the amount owed. The Pay-On-Foot machine can be configured to accept various forms of payment including magstripe, chip, NFC, coins, and bills. In-lane payments can be made by card or NFC payment. The Flowbird mobile parking app is also a key payment method in the FlowbirdGO eco-system.
Once payment is confirmed by the Pay-On-Foot machine, a QR code receipt is printed and scanned at exit to raise the gate. If payment is done in-lane, the gate will raise automatically following the successful transaction.
FlowbirdGO can also be configured for gateless parking facilities, allowing for frictionless entry and exit. Seamlessly integrating with 3rd party LPR cameras, drivers can freely enter and exit the facility while their license plate number is recorded by the FlowbirdGO system. The solution can accommodate pre-payment or post payment, prior to leaving the facility, as well as mailed invoices if the user does not pay on-site.
The system’s open technology platform allows for an array of possibilities that are customized to individual parking facilities. FlowbirdGO offers real-time digital parking validation solutions to keep customers coming back to the local business community. For frequent visitors, the system offers a complete permitting solution that can include proximity cards or an RFID system to help manage monthly parkers. Intercom systems are available around-the-clock to quickly service customers while in-lane.
Built with advanced technology integrations, the FlowbirdGO system offers unique insights into clients’ parking facilities, delivering a simple yet dynamic solution with enhanced results. FlowbirdGO is a fully cloud-based solution, meaning there is no need for an on-site server, saving both time and unnecessary costs. All payment transactions are stored in a secure, PCI compliant location.
The power behind FlowbirdGO is in its advanced, yet intuitive, management system, offering real-time equipment health reporting, advanced analytics, third-party integration, and remote rate and message changes. The Business-Intelligence (BI) system generates reports with precision, providing detailed summaries of facility activity, financial information, statistical reports linked to operational performance, occupancy levels, distribution of payment methods, and more.
For clients utilizing Flowbird’s on-street parking solutions, adding the FlowbirdGO system will greatly enhance operational efficiency by bringing together all on and off-street data into one powerful system.
“We have built the FlowbirdGO system from the ground up to meet the needs of today’s off-street parking operations,” said Benoit Reliquet, President of Flowbird North America. “The key aspects for us were to make the system flexible and cost effective to give cities, universities and parking operators a solution that can be customized, integrate with 3rd party systems, and meet their day to day operational needs.”
To request more information about the FlowbirdGO system, contact Flowbird at firstname.lastname@example.org.
Flowbird Implements Automated Parking System To Palisades Interstate Parks
in Partnership With Devo & Associates
New Pay Stations and Mobile App Offer Modernized Fee Collection System for Parks
Moorestown, NJ — Flowbird Group, a global leader in unattended payment technology and mobile payment applications, has announced the deployment of an integrated fee collection system for Palisades Interstate Park Commission, in partnership with local distributor, Devo & Associates. The solution expands on the success of the Flowbird system deployed in 2015 at the Commission’s popular Fort Lee Historic Park.
The Palisades Interstate Park in New Jersey covers 2,500 acres of wild Hudson River shorefront, uplands, and cliffs, and is just minutes from midtown Manhattan. Visitors enjoy many outdoor activities at the various park locations including hiking, biking, boating, and picnicking, while taking in breathtaking riverfront views.
For decades, the Commission has collected parking fees at the busiest park areas to generate revenue to help maintain the park and to help manage the number of cars. Park employees stationed at the entrance to each lot collected these fees from drivers. Rates were often increased on weekends and holidays to help regulate the limited spaces available during these times of peak park use.
The new automated and cashless parking system recently deployed by Flowbird and its local distribution partner, DEVO & Associates, will allow park employees to put their time toward providing visitor services and information, maintaining facilities, and caring for the park landscape instead of physically collecting parking fees. The system has been live since the beginning of the Spring at Fort Lee Historic Park, Ross Dock Picnic Area, Englewood Picnic Area (south lot), Alpine Picnic Area, and Hazard’s Ramp – a boat launching ramp for registered, trailer-towed boats under 24 feet in length and jet skis.
Visitors to Palisades Interstate Park now have the option to pay for parking at any one of the new solar powered Flowbird pay stations or on the Flowbird Mobile App. The system is set-up for pay-by-plate parking where parking enforcement is managed by the visitor’s license plate number. With the Flowbird app, users can choose to receive a reminder notification when their time is about to expire and then extend their time right from their mobile device. From anywhere in the park, visitors are able to extend their parking session, allowing them to focus on their hike, picnic, or kayak adventure, without worrying about their parking time running out.
Flowbird has also deployed a digital permitting system for the Commission to accommodate New Jersey residents 62 years or older, as they are exempt from metered parking at the Palisades Interstate Park in New Jersey. The Flowbird Permit system also accommodates Boat Basin tenants who rent a slip for the season at Alpine or Englewood Boat Basin.
Transaction details and relevant permit information are shared in real time with the Commission’s license plate recognition system provided by Leonardo to ensure compliance with parking regulations.
Beyond providing a faster and more convenient way for visitors to park and get started on their recreational activities, Flowbird’s smart parking system will also provide a safer and more productive work environment for park staff. Their team has 24/7/365 access to Flowbird’s back-office system, providing real-time visibility on parking sales, with the capability to view the activity at each of the Palisades Interstate Park locations. Flowbird hosts all of the data, and provides Park staff with web-based access to run custom reports and monitor the status of each pay station.
“We are very pleased to work with both the Palisades Interstate Park Commission and Devo & Associates to deploy this customer friendly solution,” said Benoit Reliquet, President of Flowbird North America. “We see that more and more people are visiting parks across the country and our technology is a natural fit to provide park goers with a great experience while reducing the amount of time agency staff need to spend collecting parking and boat launch fees.”
The Palisades Interstate Park Commission joins several other park & recreation agencies that have deployed Flowbird solutions including Colorado Parks & Wildlife, Delaware State Parks, New Hampshire State Parks, South Dakota Parks, and Washington State Parks.
Flowbird US Media Contact
Sean Renn – Vice President of Marketing & Communications
FLOWBIRD operates in over 5,000 towns and cities in 70 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential, while considering all city stakeholders and end-user experiences. Through its devices, elite service platform and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core.
Flowbird’s Julianne Wilhelm Elected to Florida Parking and Transit Association Board (FPTA)
Clearwater, FL — Flowbird’s Marketing Manager, Julianne Wilhelm, has been elected onto the Board of Directors for the Florida Parking and Transit Association (FPTA). Julianne will serve for a two year term where she will join 11 other Board Directors, including the President and Past President.
Julianne, a Florida native, joined Flowbird as Marketing Manager in 2017 with a Bachelor of Science in Public Relations from the University of South Florida. With 11 years of experience in Marketing and Public Relations, she manages corporate branding for the company’s North American operations, along with supporting strategic branding of the company’s parking, mobility and transit systems. Julianne enjoys assisting cities and universities implement public awareness campaigns and building long-lasting relationships along the way.
The mission of the Florida Parking and Transportation Association is to promote and represent the parking and transportation industry in the State of Florida. The organization is committed to enhancing the professional image of parking and transportation, and also serves as a unifying force in promoting state and local legislation.
“We are proud to have a member of our team be a part of such an elite association as FPTA,” says Andreas Jansson, VP of Sales, Flowbird, “This further demonstrates the quality and commitment of our leaders to the industry.”
City of Columbus Announces a New Way to Pay for Parking
Implementation of kiosks begins in early May
Starting in May, the City of Columbus will begin replacing parking meters with new pay-by-plate kiosks to modernize and streamline the payment process for customers. Mobile payment using the ParkColumbus app will continue to be a convenient option.
The Division of Parking Services will begin meter removal on May 3 in the Brewery District, then move north through downtown Columbus, the Short North Arts District and the University District as kiosks are installed. By the end of May, mobile payment and the new pay-by-plate kiosks will completely replace meter payment, except for a limited number of handicapped-accessible meters and 30-minute meters to support brief parking for use such as pickup and drop-off.
“The City of Columbus continues to enhance the customer experience for on-street parking by adding greater convenience with better technology tools,” said Jennifer L. Gallagher, Director of the Department of Public Service. “A modernized system supports equitable access and turnover as our city—and curb lane demand—keep growing.”
ParkColumbus will provide functionality updates to the app for smartphone users as well as additional mobile payment methods for those without a smartphone, including scan-to-pay, text-to-pay and call-to-pay options.
When customers don’t have a phone handy, the new kiosks from Flowbird Urban Intelligence offer a simpler way to pay than meters. After parking, customers can identify their mobile pay zone using street signs where they parked, walk to the nearest kiosk, enter their license plate number and pay using a credit or debit card or coins. They may even add time to their parking spot when using the new kiosks in the Downtown, Brewery, Short North and University Districts.
The new parking system makes customers’ lives easier by opening up more parking spaces and simplifying parking zone numbers. Existing zones will be consolidated into fewer larger parking zones, making it easier to identify zone numbers.
“For the City of Columbus, streamlining parking payment will require less maintenance, greater efficiency, and enable quick and accurate license plate recognition (LRP) enforcement to encourage access and turnover,” said Robert Ferrin, Assistant Director of Parking Services.
“Flowbird is proud to have been selected to launch our smart parking system in a city that truly embraces smart technology,” said Sean Renn, Vice President of Marketing and Communications for Flowbird. “We look forward to a long partnership that benefits everyone who lives, works and visits the City of Columbus.”
For the 30-minute meters remaining in the city’s parking districts, the Short North rate will change to $1.50 per hour (75 cents for 30 minutes), to align with all other districts’ 30-minute rate. With the kiosks, no changes are occurring in parking rates, time limits or hours of enforcement.
To help transition to the new parking system, Parking Services will deploy street teams at events like the Pearl Market downtown, the Short North Gallery Hop and more to assist with parking and guiding customers through the new payment process. Residents are also encouraged to follow the Department of Public Service on social media for updates on what’s happening in their district and for relevant parking tips.
View a video here for a demonstration on how to use the new kiosks.
For those who have not yet downloaded the ParkColumbus app, there has never been a better time to go mobile. To learn how to use the app, click here.
Bethlehem, PA Modernizes Its Parking System with Flowbird
New pay stations to be installed featuring ‘Extend by Text’
Moorestown, New Jersey – Parking in the City of Bethlehem, Pennsylvania continues to undergo noticeable improvements in 2022. The Bethlehem Parking Authority has announced its partnership with Flowbird Group and Butts Ticket Systems to modernize its parking system with advanced user-friendly parking pay stations. The upgrade will replace the Bethlehem Parking Authority’s aging multi-space parking meters in favor of Flowbird’s CWT Touch pay stations, fully equipped with the industry’s latest technology. The Bethlehem Parking Authority also launched Extend by Text, the newest feature by Flowbird that allows users to extend their parking session directly via text.
Known as ‘Christmas City,’ Bethlehem lives up to its name each year when it puts on light displays, performances and shows, bringing in thousands of visitors annually. The City’s two Downtown centers have become popular dining and shopping destinations outside of the holiday season as well. With the influx of visitors has come a need to continue to provide a better parking experience in and around downtown.
Seeing an opportunity to upgrade the parking experience from the older pay stations, the Bethlehem Parking Authority ran a pilot of various different pay stations in high-volume parking areas for several months. Over the pilot period, City staff recorded user feedback about the pay stations. At the end of the pilot, staff received the highest and most favorable feedback on Flowbird’s CWT Touch pay stations.
“We’re always evaluating the newest technology in the industry to live up to our goal to provide the most convenient and frictionless parking experience for the visitors of Bethlehem” said Dick Lynn, Facilities Manager, Bethlehem Parking Authority, “We were immediately drawn to the ease of the Flowbird screen experience and our customers were too” he added.
The new CWT pay stations feature a 9.7” full color touch display that is accessible for all customers, meeting ADA standards. The touch screen display has the look and feel of a tablet, walking users step by step through the transaction process. To begin, the user simply enters their license plate number and desired length of stay. Payment is accepted in either coins, debit or credit card. Once payment has been made, the parking session has started and there is no need to walk back to their vehicle to display a receipt on the dashboard.
The Flowbird system will also offer the company’s latest feature, Extend by Text. When a user’s parking session is about to expire, they will receive a notification via text asking if they would like to add more time. With a simple reply, users can remotely extend their parking with the time of their choosing. At any point during their parking session, a user can also visit any pay station and add more time directly.
“Extend-by-Text is a quick and easy way to extend your parking session,” says Andreas Jansson, Senior VP of U.S. Sales, Flowbird, “It doesn’t require creating an account or downloading an app, which makes it a great option for visitors parking in Bethlehem.”
By implementing modernized pay stations and the Extend by Text feature, the City will be able to better manage parking turnover and visitor influx during peak seasons. The switch from single space meters to multi-space meters will also bring about huge savings in time and cost to City staff.
All transaction data from the pay stations and Extend by Text is sent in real-time to Flowbird’s intelligent data management suite and shared with the City’s enforcement solution, ready to be integrated with other payment modes such as mobile phone payments or permits. Using the data provided by the Flowbird system, City staff can track the highest areas of use throughout the day. This data can be valuable to help determine future event parking, including plans for staffing.
Installation of the new pay stations has begun and is expected to be completed by May of this year. Extend by Text will be available when the pay stations go live.
Project management and installation is being managed by Flowbird’s local distribution partner, Butts Ticket Systems, based out of Pennsylvania.
Currently, Flowbird supports over 47,000 parking pay stations for 900 customers throughout the U.S. This implementation will add to Flowbird’s impressive list of cities in Pennsylvania including Philadelphia, Pittsburgh, Scranton, Jim Thorpe, Lancaster, and Williamsport.
Flowbird Group to Expand Off-Board Fare Payments for Metro Transit
Next Generation Fare Payment System Makes Travel Easier and More Convenient in the Twin Cities
Moorestown, NJ – Flowbird Transport Intelligence, a division of Flowbird Group and leader in transit fare payment systems, is proud to announce it will be expanding its fare payment solutions for Metro Transit, the public transportation operator in the Minneapolis-St. Paul area of Minnesota. The expansion includes 185 Strada StreetSmart Ticket Vending Machines (TVMs), including Flowbird’s cloud-based analytics platform, Flowbird Hub, that will service the agency’s new Bus Rapid Transit (BRT) routes.
Metro Transit is ranked as one of the best transit systems in the United States, with ridership making its way back up to Pre-covid levels of 270,000 riders per day. With Metro Transit being the largest public transportation operator in the state, commuters rely on the system daily to reach their destination safely and on time. The agency currently operates the METRO Blue and Green light rail lines, Northstar commuter rail line, and more than 100 bus routes. This year, Metro Transit announced their newest expansion to the system, the Orange line (light rail) and the D-Line (BRT).
Metro Transit partnered with Flowbird in 2016 for off-board fare collection for its A-line BRT route, serving some of the busiest corridors in the system. Flowbird successfully delivered Strada Ticket Vending Machines to make travel easier and quicker for riders. Since then, boarding and dwell times have greatly reduced.
This new expansion will feature a total of 185 Strada StreetSmart ticket vending machines to service the new BRT routes. Featuring an easy-to-read 9.7” touch screen, the new TVM’s will allow riders to conveniently purchase fare tickets on-site before boarding. Each machine is equipped to accept a variety of payment methods including coins, bills, credit and debit cards, as well as contactless payments. Riders can select from one or multiple fare options from the LED touchscreen display and can choose from several different language options. Each machine is carefully designed to withstand the region’s harsh winter climate – where the average annual snowfall is almost double the US average, and average temperatures do not climb above freezing.
The central data system, the Flowbird Hub Fare Payment Platform, manages and controls all sales and devices remotely, while providing the ability to update fares and purchase items. Information is consistently fed back to the cloud-based monitoring system so that potential issues can be addressed. The user-friendly platform allows agency staff to easily monitor each device and view important diagnostics.
By expanding their modernized fare collection, Metro Transit will be able to continue to offer convenient payment options, increase access to the transit system, speed boarding time, and reduce other operating costs of fare collection.
Installation of the new TVM’s will begin on the BRT lines with light rail to follow.
Many transit agencies in the U.S. are working toward modernizing payment and ticketing as part of their overall fare collection system. The partnership between Metro Transit and Flowbird continues Flowbird North America’s growth in the transit sector where it serves major transit agencies such as New York City Transit, Community Transit, Houston METRO, Lane Transit, M-1 Rail, and Portland Streetcar.
Flowbird US Media Contact
Sean Renn – Vice President of Marketing & Communications
Flowbird Completes First Ever Local Authority Electric Vehicle (EV) Charge Point Project for Wokingham Borough Council New Innovative EV Infrastructure to Link Charging and Payments Together
Flowbird Smart City UK has completed its first local authority electric vehicle (EV) charge point pilot project Flowbird Smart City UK has completed its first local authority electric vehicle (EV) charge point pilot project for Wokingham Borough Council. This major infrastructure upgrade will help meet demand for the growing use of EVs across the borough.
Wokingham EV drivers can access Flowbird Smart City UK’s App which charges for both the parking session and the kW consumed – this innovative trial allows the council to offer combined or separate parking and charging rates. The app can be accessed by registered users or guests.
It is also planned that – in two months’ time – Flowbird Smart City UK’s Cale Web Terminal will be linked directly to the charge points. This will be the first time a parking pay and display terminal will provide options for everyday park and charge users, making EV charging easier and more inclusive.
Danny Hassett, Flowbird’s Managing Director Smart City UK, says: “Wokingham’s new EV connectivity will be innovative, as linking a payment terminal to a charge point is a new development in parking and charging. As EVs move from early adopters to the mainstream, people need simple ways to both park and charge and the option to pay in whichever ways suits them. And councils need ways to price both parking and charging separately or as a bundle. This solution will meet both needs for the first time.”
The system is backed up with a 24/7 support line – to help end-users troubleshoot any unforeseen operational issues – offering a solution to out-of-service terminals that frustrates users and deters EV uptake.
The new EV charge points – located in three busy parking sites across the borough at Dinton Pastures Country Park, Carnival Pool MSCP and Shute End Eastern car parks – are all three-phased, which give out a 22kWh charge, and support all new EVs that utilise a standard AC charger.
Geoff Hislop, Parking Manager, Highways and Transport, at Wokingham Borough Council, said: “We chose Flowbird Smart City UK for this trial as their solutions are both cutting-edge and reliable. We are confident we now have infrastructure that will support the demand for electric vehicle use now and in the future.”
Wokingham’s new EV charge points are now ready to use for residents and visitors.
Danny Hassett concludes: “For many years Flowbird Smart City UK have provided parking solutions that are known for their quality and support. We can offer a one-stop app to provide park and charge in Wokingham, which is easy to set up and cost effective for visitors and residents.”
Flowbird operates in over 5,000 towns and cities in 70 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential while considering all city stakeholders and end-user experiences. Through its devices, elite service platform, and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core.
Flowbird Unveils Pay by Text Solution – No App or Account Required
Moorestown, New Jersey – Flowbird North America, the leader in curbside management and urban mobility solutions, has released Pay by Text, its latest advancement in customer convenience. Pay by Text is an easy to use web-based solution that allows drivers to pay for their parking session directly from their phone without creating an account or downloading an app.
Flowbird’s latest feature adds to the company’s impressive portfolio of payments options, providing parkers with a new way to pay in today’s contactless environment. Here’s how it works:
Drivers text a code to the number provided on the sign or sticker displayed at the parking location. A QR code can also be included on the signage if desired. After the driver texts the number or scans the QR code, they immediately receive a secure link to follow in order to input their parking details. They enter either their license plate or parking space number, parking duration and payment information. A confirmation is sent and their parking session begins. Information is sent to parking enforcement who can verify the vehicle is in compliance. That’s it! There is no need to create an account, download an app, or visit a kiosk.
Like all Flowbird payment solutions, the Pay by Text solution is PCI-DSS certified, giving assurance to parkers that their data is protected. Once the parking session is complete, the payment information is encrypted and the card data is not stored by Flowbird. To provide the parker with future convenience, their mobile device can store the card number in an encrypted manner so the number does not have to be re-entered the next time a parking session is performed.
By offering the customer multiple options to pay, cities and universities can help motorists stay in compliance with parking enforcement, reducing the number of citations and potentially negative parking experiences. Flowbird provides clients with stickers and signage to promote the solution and drive adoption.
The Pay by Text feature is configurable to be used in either a pay-by-plate or pay-by-space parking system. The feature can be used as a stand-alone parking payment method or in conjunction with parking meters, kiosks or parking apps.
Pay by Text data is sent in real-time to Flowbird’s intelligent data management suite where it can be integrated with other payment methods. Using the combined data, parking staff can analyze sessions in real time such as parking activity by zone, by date, by time of day, and more.
This new payment option is a strong complement to Flowbird’s other payment solutions which include solar powered pay stations and parking meters, digital permit system, and the Flowbird App, which has experienced tremendous growth, and can be found in over 900 cities and universities around the globe.
“We are very excited about the launch of the Pay by Text service,” said Benoit Reliquet, President of Flowbird North America. “The addition of this feature rounds out our payments offering, and gives people even more convenience and choice when they park.”