Tag Archives for: Inugo

inugo releases new Customer Management Platform

February 27, 2020

 

 

 

 

inugo releases new Customer Management Platform

 

 

inugo, a leader in digital parking management, has launched its latest version of the inugo CustomerManagement Platform in the US. The platform has a brand new look and increased functionality, making themanagement of parking facilities easier than ever.

 

“We are excited to launch the newest version of the platform,” says Ben Martel, CEO. “The new look has beenreceived well and the platform is now easier to use than ever, adding more value to our Full Stack parkingsolution.”

 

With the new inugo Customer Management Platform, operators can manage private & public parking spaces,gated or non-gated lots and cater for one-off or monthly parkers, having been designed with all operator’sproblems in mind. Dynamic pricing based on user, time and date is supported, as well as the ability to limit accessto certain locations (in conjunction with the Intelligent Gate Controller). Payment transactions are securelyprocessed and go straight into the operators bank account, keeping the process easy and cashless, with a fullhistory of all transactions & invoices easily viewable on the platform. Gone are the days of anonymous parkers,as the platform also helps operators identify who their parkers are, helping to build a relationship and loyalty withthem, thus increasing repeat business.

 

inugo is a Full Stack parking solution. Full Stack parking is an end to end digital solution, from a parker-facingmobile app to back end management system, designed with the operator in mind.

 

Making the inugo solution Full Stack, is the PARCS agnostic inugo Intelligent Gate Controller and inugo App.Ticketless access is achieved with the app, which connects to the Intelligent Gate Controller via Bluetooth andopens with the push of a button, saving money on costly ticketing systems. All payment details and transactionsare securely processed and self managed through the app, saving time and cost for both parker & operator.

 

inugo’s Bluetooth enabled Intelligent Gate Controller is also available to be integrated as a SoftwareDevelopment Kit (SDK), to work in conjunction with digital parking providers and aggregators – opening up yourfacilities to a wider audience and higher occupancy rates.

 

About inugo:

inugo provides parking owners, operators & aggregators the tools and systems to transform their businesses viaan end to end digital PARCS system. It offers a Full Stack parking solution, with gate access, customer management and payment facilities all available, supporting mixed use locations and dynamic pricing. inugonot only offers cost and time savings with ticketless and cashless parking – creating a frictionless experience forboth operators and parkers. For more information please visit inugo.com

iParq Adds Inugo to Rapidly Growing List of Tech Partners

July 23, 2019

 

 

iParq Adds Inugo to Rapidly Growing List of Tech Partners

 

Parking software leader iParq introduces a new integration with Inugo, a self-service app.

 

 

Parking software leader iParq introduces a new integration with Inugo, a self-service app. This integration became available for clients across the United States and Canada in June 2019. Parking Enforcement Officers (PEOs) have a fast and easy way to display if payment has been made via Inugo’s mobile app — directly on iParq handhelds — making the decision to cite clear.

iParq Director of Sales and Marketing Madison Huemmer, said “The Inugo integration connects another piece of the parking puzzle. We are pleased to add them to our quickly expanding list of partners.” This integration is part of iParq’s larger multi integration platform, which allows clients the freedom to use one or multiple third-party systems for pay station and pay-by-cell technology.

This partnership brings increased capabilities to clients and is seamlessly integrated with iParq’s existing suite of permit, enforcement, collections and event solutions, all in one platform. In addition, the Inugo integration is already in use and is a quick setup for any iParq client.

About iParq

iParq is the first online parking management solution on the market. For 20 years, iParq has been leading the pack with industry-changing features, best-in-class legal compliance and smart integrations with technology forward companies.

Headquartered in the United States, and with clients throughout North America, spanning multiple industries, iParq is the undisputed frontrunner in parking management software. Contact us at www.iParq.com for more information on our services.

The City of Pasadena partners with Inugo to transform their downtown parking

November 05, 2018

 

 

The City of Pasadena partners with Inugo to

transform their downtown parking

 

 

 

Inugo today announced that the City of Pasadena has chosen Inugo as their partner of choice and will be installing the Inugo solution into three of their downtown garages.

 

 

“We are delighted to be working with the City of Pasadena to transform the way visitors park” said Sam Barclay, CEO of Inugo “Inugo will allow drivers to find parking easily, park ticketlessly and charge them automatically when they leave. Parking is simple with Inugo”

Inugo delivers frictionless parking technology in a simple to use cloud-based platform. Inugo can open any gate using the Inugo App and Inugo Intelligent Gate Controller using Bluetooth™ wireless technology.

With a single view across multiple facilities, Inugo has been designed to reduce admin time, operational costs and revenue leakage for the parking provider, and a stress free parking experience for the parker.

Inugo technology can help cities implement Smart Cities Share Parking programs, where commercial or residential parking can be opened up to public use when not in use. These programs can deliver increases in parking capacity without building new parking facilities.

 

“Inugo is a perfect solution for us, giving us the ability to offer a self service option and improved customer experience” said Jon Hamblen, Parking Manager for the City of Pasadena “It offers us a smart way of providing access and it leverages technology in a way that our equipment was not able to previously. We are very happy with the installation”

 

About Inugo:

Inugo was founded to revolutionize the way that we Find, Park and Pay for parking. It not only offers time efficiencies and faster turnaround of stalls but it is also the only ticketless and cashless parking experience.

Parking professionals have an opportunity to utilize their under-used parking facilities and generate a revenue. Inugo offers a simple, seamless and cost effective parking management tool which allows Parking Operators to configure multiple parking facilities and add differentiated rates while catering to diverse user groups.

www.inugo.com

The Inugo App is available for iOS and Android users.

For more information contact:

Inugo Systems Ltd Liz Barnett | Director of Marketing Inugo Systems Ltd +1 (714) 916

5301 | liz.barnett@inugo.com

Inugo: Frictionless ‘Windows Up’ Parking

September 10, 2018

 

 

Inugo: Frictionless ‘Windows Up’ Parking

 

 

 

The latest ‘buzzword’ in the industry is ‘Frictionless Parking’, but what does that mean?

 

To us at Inugo, it is all about the perfect customer parking experience.

 

When parking is Frictionless, the customer never winds down their window, never gets a paper ticket and never has to walk to a pay machine.  The parking transaction is completely automated.

 

Never wind down your window

Never get a ticket

Never walk to a pay machine

 

 

To give your customers a completely Frictionless Parking experience, you need to implement a set of technologies that will do the following:

 

  1. Allow the user to register an account so that they are a ‘known customer’
  2. Open the gate on request to enter
  3. Open the gate on request to leave the facility
  4. Provide for mobile payments
  5. Create a post parking relationship with the user so they can access receipts and manage their relationship with you the operator.

 

Until now, the ability to reliably open the gate has always been the barrier to a widely accepted Frictionless Parking program.  LPR technologies have been used – but they are both expensive and imperfect. Inugo has solved this problem with our patent pending Bluetooth™ based Inugo Intelligent Gate Controller (ICG). The Inugo ICG provides a reliable and fast way to open any parking gate or door, and it is cost effective.

 

Inugo registered users can open the gate from their phone, starting a parking session. The Inugo App keeps track of their parking session.  They can validate their parking with participating retailers and restaurants. When they exit the facility they open the gate again, ending their session and charging their credit card automatically for their parking.

 

The Inugo Customer Management Platform provides the technology platform that will allow you to implement a completely Frictionless Parking experience in your parking facilities.

www.inugo.com

ABM chooses Inugo for frictionless parking at 18 Downtown San Diego parking lots

July 09, 2018

 

ABM chooses Inugo for frictionless parking at 18 Downtown San Diego parking lots

 

 

 

 

Inugo has announced that their frictionless parking technology will be used in ABM’s eighteen downtown lots in downtown San Diego to improve customer experience and speed of payment.

 

 

 

Inugo is leading the parking industry with new frictionless technologies based on Bluetooth™, LTE™ and GPS wireless technologies.  For ungated surface parking lots, Inugo’s advanced geo-fencing technology creates a virtual boundary so that drivers who enter the boundary can start a parking session with the touch of a button on the Inugo mobile app. The user’s credit card will be charged when the parking session has ended.

 

“We are excited that ABM has chosen Inugo for frictionless parking in San Diego” said Sam Barclay, CEO “Our unique technology offers ABM the ability to easily manage their sites from a single cloud based portal, significantly reducing operational costs.  Users love that they can find parking, park easily and pay when they are done without needing to line up and pay manually at a pay machine.”

 

Frictionless, ticketless and cashless payments are controlled in this platform, so all parking payments can be tracked. Rates can be varied per site and special pricing can be preloaded.

 

“Inugo is the perfect solution for ABM”, said Josh Boen, Operations Manager for ABM. “Our mission is to make a difference for our customers every day, and Inugo helps us improve our customer experience by making the parking experience frictionless.”  Says Boen “Inugo also offers us the ability to manage complex parking operations through a simple to use cloud portal, including pricing and occupancy, Inugo just simplifies the whole process.”

 

Inugo is the developer of the Inugo Smart Gate Controller, the Inugo App and the Inugo Operator portal, which together make frictionless parking a reality in gated or ungated parking facilities.

 

AboutInugo:

Inugo was founded to revolutionize the way that we Find, Park and Payfor parking. It not only offers time efficiencies and faster turnaround of stalls but it is also the only ticketless and cashless parking experience.

Parking professionals have an opportunity to utilize their under-used parking facilities and generate a revenue. Inugo offers a  simple, seamless and cost effective parking management tool which allows Parking Operators to configure multiple parking facilities and add differentiated rates while catering to diverse user groups.

 

The Inugo App is available for iOS and Android users.

 

www.inugo.com

 

For more information contact:

 

Inugo Systems Ltd

 

Liz Barnett | Director of Marketing

Inugo Systems Ltd

+64 27 253 7761 | liz.barnett@inugo.com

Inugo: Take the pain out of permit parking

June 01, 2018

 

 

Inugo: Take the pain out of permit parking

 

 

Come to IPI, Booth 835 to find out how!

 

 

 

Eliminate revenue leakage by streamlining the booking, access and payment for monthly parking through the Inugo mobile app.

Inugo eliminates the need for proximity cards which are notoriously difficult to manage, time consuming to administer and too easily lost, shared or issued improperly.

Inugo seamlessly integrates with existing PARCS systems using the Inugo Bluetooth Intelligent Gate Controller to provide access control and one billing platform for all your monthly permits.

Come and see us at IPI, Booth 835 for a live demonstration and pick up all the information you need to transform your monthly permit parking.

Check us out at https://inugo.com/parking-providers/monthly-permits/

 

Take the pain out of permit parking with Inugo: IPI, Booth 835

May 30, 2018

 

 

 

Take the pain out of permit parking with Inugo

 

 

 

Inugo has been designed to make your life easier, parkers can now Book, Access your facility and Pay for Monthly parking all from their mobile phone and you can manage the whole process from a single portal.

 

 

Proximity cards commonly used by monthly permit customers are notoriously difficult to manage, time consuming to administer and too easily lost, shared or issued improperly and auditors spend many hours tracking and accounting for them.

 

Inugo eliminates proximity cards and users access your facility using the Inugo app on their mobile phone.

 

Inugo can seamlessly integrate with existing PARCS systems with the Bluetooth Intelligent Gate Controller and provide one billing platform for all your monthly permits. For ungated surface parking lots, Inugo’s advanced geo-fencing technology creates a virtual boundary so that drivers who enter the boundary can start a parking session with the touch of a button on the Inugo mobile app. The user’s credit card will be charged when the parking session has ended.

 

“Inugo is the first to deliver a seamless way for your monthly permit holders to book, access and pay for monthly parking on their phone” said Sam Barclay, CEO “by giving customers what they want, the ability to self-service, parking operators can eliminate access cards and manual administration from the monthly permit process”

 

Inugo is the developer of the Inugo Bluetooth Intelligent Gate Controller, the Inugo App and the Inugo Operator portal, which together make frictionless parking a reality in gated or ungated parking facilities.

 

To find out more, come and see us at IPI, Booth 835. See the product in action and go into the draw to win a free trial.

 

The Inugo App is available for iOS and Android users.

 

About Inugo:

Inugo is a startup founded to revolutionize the way that we Find, Park and Pay for parking. It not only offers time efficiencies and faster turnaround of stalls but it is also the only ticketless and cashless parking experience.

Parking professionals have an opportunity to utilize their under-used parking facilities and generate a revenue. Inugo offers a  simple, seamless and cost effective parking management tool which allows Parking Operators to configure multiple parking facilities and add differentiated rates while catering to diverse user groups.

 

Inugo has recently launched its groundbreaking parking technology at four Los Angeles sites as the company begins expansion in the United States.

inugo.com

 

For more information contact:

 

Inugo Systems Ltd

Liz Barnett | Director of Marketing

Inugo Systems Ltd

 liz.barnett@inugo.com

 

 

Inugo Expands US Operations with New Reseller In San Diego

March 19, 2018

 

 

Inugo Expands US Operations with New Reseller In San Diego

 

 

 

Inugo today announced that Access Professional Systems of San Diego, CA is now a certified Reseller of Inugo products in Southern California. Access Professional Systems (APS) is a leading provider of parking and access management systems in Southern California, with over 7,500 successful projects delivered since 1977.

 

 

Inugo is the first end to end parking access solution for mobile phones. The Inugo Intelligent Gate Controller attaches to any electrically operated gate or rolling door, connecting the door to the Inugo Cloud Platform through the Internet, and the user’s mobile phone through the Inugo App. Drivers enter the parking facility simply by tapping the entry button in the Inugo App. The Inugo Intelligent Gate Controller then activates the gate automatically. This new solution revolutionizes access control, eliminating the need for proximity cards, RFID, paper tickets and other outmoded access solutions. Because Inugo will work on any kind of electric gate hardware it can bring together all parking access under a single online portal for easy administration.

 

“We are excited to welcome APS to the Inugo family” said Sam Barclay, CEO. “APS has an incredible team and are famous for the level of service they provide. We are proud and pleased that they believe so strongly in Inugo.” Barclay continued: “APS have shown an ability to deliver well thought out, innovative access, parking and video solutions to their customers, which is why they have been so successful over such a long time”.

 

“Inugo’s mobile phone based gate access control answers our Customer’s continual demands to utilize their phone for access. This a new and unique service that just works, and we couldn’t be happier with our new partnership” said Chris Scheppman, President of APS. “We are solution experts in our field, and we carefully select the best and most technically advanced solutions to meet and exceed our Customer expectations. Inugo is a perfect fit with that philosophy”.

 

APS will sell, install and service Inugo Intelligent Gate Controllers and the Inugo Cloud Platform across San Diego, Orange and LA counties.

 

 

The Inugo App is available for iOS and Android users.

 

For more information contact: Inugo Systems Ltd

Liz Barnett | Director of Marketing Inugo Systems Ltd

 liz.barnett@inugo.com

Parking Startup Inugo appoints Natasha Woods & Max Corotis in USA

February 13, 2018

Parking Startup Inugo appoints Natasha Woods & Max Corotis in USA

 

 

 

February, 2018 – Inugo is pleased to announce and welcome Max Corotis and Natasha Woods to the Inugo team as Business Development Managers based in California. Max and Natasha are U.S. parking professionals  who will bring a wealth of experience to Inugo’s operations.

 

The two new hires spent a week training in the New Zealand head office.

 

“We had a great time with our onboarding, and the first week has been busy,” says Mr. Corotis. “I believe Inugo will revolutionize the parking industry. There are countless benefits to the Inugo Solution for both operators and parkers”

Natasha Woods adds, “It’s an exciting time to be in the parking industry. We are seeing huge advances in technology and Inugo’s intelligent technology is advancing that to the next level. I am thrilled to be apart of the Inugo team and the passion behind the product and the vision of the company.”

 

“We are excited that Natasha and Max are joining our growing team”, mentions Sam Barclay, CEO of Inugo Systems. “They are experienced parking technology veterans who will spearhead our growth in California.”
Max Corotis was last appointed as the Sales Director, overseeing the sales and marketing department for Cale America since 2015, a Pay Station Manufacturer for the Parking Industry based in Florida. Cale America is focused in the municipal and university client base with pay parking solutions. Prior to this, Mr. Corotis was the Regional Manager for T2 Systems focusing on parking lot occupancy systems (2014 – 2015)

 

Natasha Woods was formerly the President of Athena Pacific Strategy Group, a government affairs consulting firm in the parking industry based in Los Angeles, since April 2014. Athena Pacific Strategy Group is technology focused and has a deep contact base within city, county, and state governmental structures.

Prior to this, Ms. Woods was the Vice President of Business Development at Duncan Solutions (2013 – 2014) and Executive Vice President at Parkmobile USA (2010 – 2013). Parkmobile is a tech startup focusing on mobile parking applications. Ms. Woods specializes in start-ups, business development, operations management, and strategic planning.

About Inugo:

Inugo is a startup founded to revolutionize the way that we Find, Park and Pay for parking. It not only offers time efficiencies and faster turnaround of stalls but it is also the only ticketless and cashless parking experience.

Parking professionals have an opportunity to utilize their under-used parking facilities and generate a revenue. Inugo offers a  simple, seamless and cost effective parking management tool which allows Parking Operators to configure multiple parking facilities and add differentiated rates while catering to diverse user groups.

 

Inugo has recently launched its groundbreaking parking technology at four Los Angeles sites as the company begins expansion in the United States.

The Inugo App is available for iOS and Android users.

For More Info
Contact:

For more information contact:

Manali Bhatia, Marketing Coordinator

+64 27 253 7781

manali.bhatia@inugo.com

Inugo: In you go – pioneering parking app will revolutionize the US market

January 09, 2018

 

 

In you go – pioneering parking app will revolutionize the US market

 

 

 

 

January, 2018 – Parking innovator Inugo has launched its groundbreaking parking technology at four Los Angeles sites as the company begins expansion in the United States.

 

 

Just one app will direct users to available parking, open car park gates and handle the payments – and it puts parking operators in touch with their clients for the first time.

 

“It breaks the information drought for both drivers and car park operators,“ Sam Barclay, Inugo CEO said.

 

“It gives drivers a single app that provides access to any participating car park.”

 

And the problem for parking operators is that too often they don’t know anything about their customers.  How many businesses can survive without having a relationship with their customers?

 

“That’s at the heart of the Inugo system, getting to know your customers.”

 

The smartphone app-driven system launched at three sites at Los Angeles International Airport and another in Hollywood last week, and Sam said more sites are in the pipeline.

 

And while the initial focus is on existing parking facilities, the system is designed to work with street parking and will allow the owners of any parking – commercial buildings, apartment blocks or even individuals – to make use of their idle spaces.

 

The Inugo system tells users of the app where those spaces are, gives them access with a touch of a button on their phone, handles the billing – providing a completely ticketless parking experience.

 

“The driver doesn’t have to leave their car to enter, exit or pay, and the lack of paper tickets is good for the environment,” Sam said.

 

“It’s a smart solution for smart cities.”

 

 

 

Groundbreaking innovation

 

The Inugo system comprises a smart access controller installed at the parking gate or barrier; a smartphone app that tells the user where parking is available and gives access at the touch of a button; and a comprehensive billing system that charges the user and pays the owner of the car park.

 

It’s been under development and testing for three years.

 

“City parking is at a premium but looking beyond existing car park services, there are tens of thousands of car parks locked away in corporate buildings that are empty at night and in apartment blocks that are empty during the day,” Dion Knill, VP Global Sales for Inugo said.

 

The Inugo system unlocks those spaces and turns them into revenue-earning assets.

 

“Those corporate car parks can be used by restaurant and theatergoers at night and those apartment spaces can be used by office workers during the day. And the owner keeps total control.”

 

Dion, who has worked in the car parking sector for nine years and played a major role in the design and supply of the award-winning LA Metro park-and-ride payment system, was lured to Inugo by the potential of its groundbreaking solution.

 

“Revolutionary is an overworked word, but this system really is,” he said.

 

“It uses just one app to park anywhere in any city our system is installed, it gives information to drivers and car park owners, it handles the billing, and it will bring tens of thousands of unused parking spaces into play in our congested cities.”

 

 

About Inugo

 

Inugo is headquartered in Auckland, New Zealand and is built on the philosophy that parking should be easy for the driver and operator. It works on the premise that smart cities need smart solutions.

 

Its staff have accumulated decades of experience in the car-parking sector and its smart access system has been designed to help resolve the desperate need for car parking in our ever-more-congested cities

 

 

About Inugo chief executive Sam Barclay

 

Sam Barclay leads the growing Inugo team from its Auckland headquarters.  Sam has been a leader in the mobile technology industry for more than 25 years.  He has become incredibly passionate about the parking industry – don’t let get him started talking about improving the parking user experience.  After 17 years in the New York area, Sam and his family have back to their home town of Auckland, New Zealand.  His experience launching technology companies in the US, and his success building and leading fast growing teams made him a natural choice to build and commercialize Inugo.  Sam is the founder of the Montclair Blues Youth Rugby Club in Montclair, New Jersey.  In his spare time he builds custom drones; skis; and plays guitar.

 

About Inugo VP global sales Dion Knill

Dion, who joined Inugo in October, has more than 30 years of experience in the technology sector, and brings extensive leadership experience in business development and sales and marketing management. While working with international cell phone giant Vodafone, he invented and led the introduction of the world’s first mobile parking payment option “TXT-a-Park” in 2004.

 

Contact:

For more information contact:

Manali Bhatia, Marketing Co-ordinator

+64 27 253 7781

manali.bhatia@inugo.com