Tag Archives for: Miami Parking

Miami Marlins Reduce Parking Wait Times With Genetec AutoVu Free Flow and Post Payment

September 22, 2022




Miami Marlins Reduce Parking Wait Times With Genetec AutoVu Free Flow and Post Payment



Improved parking payment compliance saves an estimated $300,000/year in operational costs


MIAMI, FLORIDA – MARCH 3: Ballpark beauty shot of loanDepot park in Miami, Florida on March 3, 2022.

MONTRÉAL, September 21, 2022—Genetec Inc. (“Genetec”), a leading technology provider of unified security, public safety, operations, and business intelligence solutions, announced that the Miami Marlins Major League Baseball team has dramatically reduced parking wait times and improved parking payment compliance at its home stadium, loanDepot park, using Genetec™ AutoVu™ Free-Flow and the AutoVu™ Mobile Post Payment plug-in.

The high-tech stadium is located in a residential neighborhood in downtown Miami with a challenging roadway infrastructure and few mass transit alternatives. The resulting traffic and congestion on game and event days caused long wait times to pay and park in the stadium’s more than 5,500 parking spaces, frustrating fans.

By using Genetec AutoVu Free-Flow and the Mobile Post Payment plug-in, the Marlins dramatically reduced queues and facilitated post-payment for parking. Payment is collected before, during, or after games and events using the AutoVu Pay-by-Plate Sync plugin, via mobile parking apps or on-site stations. The software pushes license plate information to fixed cameras at entrance and exit points to validate compliance.

During games and events, cars equipped with AutoVu automatic license plate readers drive around the parking faciltities and scan license plates, which are cross-referenced with guest lists to identify people who have not already paid. They then issue a promissory note informing those guests that a parking citation will be issued in 24 hours if they do not pay for parking. Because they have the flexibility to pay after the event, fewer fans are actually fined under the new system. Parking payment compliance is approximately 97%, and the more efficient system saves an estimated $300,000 per year in operational costs.

“The Genetec solution removes the frustration of waiting in long lines, helping improve guest satisfaction by allowing fans to get into the venue quicker so they can enjoy the experience that much more,” said Mike McKeon, owner of Parking Partners, who helped imlement the program at loanDepot park as Director of Parking and Traffic for the Marlins.

The parking management system has also improved the flow of traffic by helping lot managers track occupancy, identify vehicles who have not paid, and direct drivers to open spaces. The system can even cross-reference license plates with those belonging to staff, match customers on VIP lists or season ticket members, and use this information to offer exclusive parking options to these guests.

Read the full story of the Miami Marlins’ frictionless stadium parking solution here.  For more info on enhancing the fan experience with technology, see this e-book from the Innovation Institute for Fan Experience (IFFX), of which Genetec is a member.


About Genetec:

Genetec Inc. is a global technology company that has been transforming the physical security industry for over 25 years. Today, the company develops solutions designed to improve security, intelligence, and operations for enterprises, governments, and the communities in which we live. Its flagship product, Security Center, is an open-architecture platform that unifies IP-based video surveillance, access control, automatic license plate recognition (ALPR), communications, and analytics. Founded in 1997, and headquartered in Montreal, Canada, Genetec serves its customers via an extensive network of certified channel partners and consultants in over 159 countries.

For more information about Genetec, visit: www.genetec.com

© Genetec Inc., 2022. Genetec and the Genetec logo are trademarks of Genetec Inc. and may be registered or pending registration in several jurisdictions. Other trademarks used in this document may be trademarks of the manufacturers or vendors of the respective product.

Press Contact:

North America: Julie Miller, HighRez Julie@highrezpr.com  Tel: +1 310.259.5834


July 29, 2020







Miami, FL – March 4, 2020 –  In a unanimous vote, the Board of Directors of the Miami Parking Authority (MPA) appointed Alejandra “Alex” Argudin as its next chief executive officer.

Alex becomes the first woman CEO of the MPA in more than six decades of its existence, Alex brings over 13 years of experience at the Authority, nine of which have been as Chief Operations Officer. In that capacity, she has led a number of forward-thinking initiatives that have positioned the Authority as a leader in the parking industry. One of the many initiatives that she shepherded includes the increase in the utilization of PayByPhone in Miami from about 23 percent five years ago to an impressive 93 percent adoption rate. This success story has placed the MPA as the leading parking organization in volume of PayByPhone transactions in all of North America.

“Alex’s unique vision, experience and transformational leadership style make her an excellent candidate to take the reins of the MPA at a time when advances in the industry are dramatically changing its operations,” said Dr. Thomas Jelke, Chairman of the Board.  “She is prepared and uniquely qualified to step seamlessly into the role as CEO after successfully managing the operations of the MPA for the past nine years.”

As COO of Operations, the department that fulfills the mission of the Authority, Alex has managed a staff of 150 and a budget of over $40 million.  More recently, she led the complex task of applying for, and winning, the prestigious Accredited Parking Organization (APO) Award and, subsequently, the APO with Distinction.  These awards, led by the IPMI, are presented solely to organizations that have excelled in all of the categories of parking operations.

“I am deeply honored by the trust the board has placed in my abilities to lead the MPA in very exciting times in our industry,” said Alex Argudin. “I will lead this organization, with the support of the board and our committed staff, with strength, transparency and conviction.”

She takes over the position as CEO immediately, following Art Noriega’s appointment as City of Miami Manager, who served as CEO for the past 20 years.

“I wholeheartedly applaud the board’s decision to select Alex as the next CEO of MPA,” said Art Noriega, former CEO and current Miami City Manager. “She is an extraordinary leader who will use her experience, knowledge and passion to successfully see the organization through the leading-edge changes that lie ahead.”

Alex is a graduate of Florida International University with both a B.A. and Master’s degrees in Business Administration. She is a member of the Executive Committee of the International Parking and Mobility Institute, where she serves as Treasurer. Additionally, she earned the Certified Administrator of Public Parking (CAPP) designation through IPMI as well as acquired her LEED AP designation from the Green Building Council.  Alex currently serves on the executive board of the WOW Center as their Treasurer.


About Miami Parking Authority
Miami Parking Authority, officially known as the Department of Off-Street Parking of the City of Miami, was created in 1955 by a Special Act of the Florida State Legislature and incorporated into the City of Miami’s Charter in 1968. MPA manages and develops on- and off-street parking in the City of Miami. It shares responsibility with the City of Miami Police Department and Miami-Dade County for enforcement of parking regulations. For more information, visit www.miamiparking.com.

Twitter: @miamiparking

Facebook: @miamiparking

Instagram: @mpacommunity

SP+ Selected as Park-Line Miami’s Parking Operator

March 16, 2020


SP+ Selected as Park-Line Miami’s Parking Operator

CHICAGO, March 16, 2020  — SP Plus Corporation(SP+), (Nasdaq: SP), a leading provider of technology-driven mobility solutions for aviation, commercial, hospitality and institutional clients throughout North America, has been selected as the parking management company to serve Park-Line Miami, the highly-anticipated, luxury residential community at Virgin MiamiCentral.

The parking facility includes four levels to accommodate more than 900 vehicles. SP+ will provide both valet parking and concierge services to residents and visitors at the front entrance.

“SP+’s parking expertise, focus on customer service and corporate culture were necessary attributes when choosing a partner for Miami’s most connected and innovative transit-oriented development, Park-Line Miami,” commented Najam Syed, Head of Asset Management at Virgin Trains USA.

The new technology SP+ brings to Park-Line Miami includes a smart parking reservation system designed to help valets manage capacity and easily locate vehicles to provide exceptional and timely service. The system is paired with a mobile app for residents to check-in and make reservations prior to retrieving their vehicles at the exclusive valet lounge.

“The SP+ team is excited to bring new technology and mobility options to the parking operations for this exciting development. We are dedicated to making sure that every resident receives impeccable service each and every time they drop off or retrieve their vehicle,” commented Chester Escobar, Vice President, South Florida and Puerto Rico for SP+.

SP+ facilitates the efficient movement of people, vehicles and personal belongings with the goal of enhancing the consumer experience while improving bottom line results for our clients. The Company provides professional parking management, ground transportation, remote baggage check-in and handling, facility maintenance, security, event logistics, and other technology-driven mobility solutions to aviation, commercial, hospitality, healthcare and government clients across North America. For more information, visit www.spplus.com.