Tag Archives for: NSL

FOLKESTONE & HYTHE DISTRICT COUNCIL AWARDS NSL, a Marston Holdings company CONTRACT EXTENSION

April 28, 2021

 

 

 

 

 

FOLKESTONE & HYTHE DISTRICT COUNCIL AWARDS NSL, a Marston Holdings company CONTRACT EXTENSION

 

EPPING, ESSEX, 28 APRIL 2021 – Folkestone & Hythe District Council has awarded NSL, a Marston Holdings company, a three-year contract extension for the provision of parking enforcement and debt recovery services. Under this contract, which was originally awarded in 2017, NSL will continue to provide enforcement of on and off-street parking regulations, including the management of coastal car parks, special events and ongoing liaison with the police.

 

A Folkestone & Hythe District Council spokesperson said: “Over the period of the contract, NSL has consistently demonstrated the ability to enforce parking contraventions in a fair and professional manner whilst acting as a seamless extension to our own services.  Also, when required, the company has gone the extra mile to assist in other areas including the enforcement of illegal HGV parking in residential areas near the M20.”

 

Mark Hoskin, Group Business Development Director at Marston Holdings, added:  “We are delighted to have been awarded this contract extension which recognises our ability to work in partnership with local authorities to provide efficient, value for money and high-quality parking enforcement and debt recovery services. These services form a key part of Marston Holdings’ wider portfolio of end-to-end transportation and enforcement solutions which include urban design, CCTV and parking enforcement and notice processing through to debt recovery.”

 

About NSL

NSL is part of Marston Holdings and the UK’s leading provider of parking enforcement services. With over 4000 highly trained frontline colleagues, parking professionals, comprehensive back office and customer support services along with access to the latest technologies, the company can shape the entire parking environment to balance the needs of all users and maximise compliance.   Marston Holdings is the UK’s largest provider of High Court debt and recovery services and comprises a number of market-leading companies including CCTV enforcement company Videalert, Project Centre, a streetscape design, engineering and landscape architecture consultancy and ParkTrade, a leading European provider of road tolling and charging solutions.

Kingston Council focuses on intelligence-led enforcement – New contract with NSL builds on earlier successes –

August 15, 2017

 

 

Kingston Council focuses on intelligence-led enforcement

– New contract with NSL builds on earlier successes –

 

 

 

Kingston Council has confirmed its new partnership contract with NSL, the UK’s market leader in civil parking enforcement services. The new five year contract has options to extend up to 10 years and covers all civil parking enforcement, notice processing and the management of car parks across the borough as well as a number of new enforcement initiatives.

“We’re determined to ensure travel in and around the borough is fair, safe and convenient for everybody – from pedestrians and cyclists to bus passengers, car drivers and lorry drivers,” says Kingston Council’s Portfolio Holder for Residents Services, Councillor Phil Doyle.

“Our work with NSL has helped us to deliver efficient and effective enforcement over many years, and we’re delighted to be building on the success of this partnership with a number of significant new enforcement initiatives. Compliance with parking regulations is absolutely vital to help reduce traffic congestion and to minimise and address the inconsiderate and irresponsible behaviour of some motorists. The new contract with NSL provides us with an effective solution that will reflect the best interests of all members of the local community as well as the many visitors to the area.”

The new enforcement contract will see NSL’s 50-strong team take responsibilities for all on- and off-street parking enforcement, notice processing, cashless payment arrangements, a virtual permit solution, suspensions and dispensations, lines and signage and debt recovery. Significantly, it will also see the introduction of innovative ANPR technology and will feature advanced business intelligence tools to ensure progressive and targeted enforcement at all times.

NSL has provided civil enforcement services to the Royal Borough for more than a decade. The results of an additional pilot programme for environmental enforcement – introduced by the company at the end of last year – are also currently being assessed.

“We’re absolutely delighted to be continuing our long and successful partnership with Kingston Council,” says NSL’s Managing Director, Mark Hoskin. “Effective management of finite parking resources and compliance with parking regulations are vital for a busy and popular residential and commercial centre like Kingston.

 

 

 

 

“Our intelligence-led approach will provide a highly responsive and versatile enforcement solution to help keep traffic moving and to maintain accessibility for all road users. It will also help us to ensure the effective deployment of all Civil Enforcement officers and to maximise operational efficiencies at all times.”

 

 

For more information, please contact:

 

Ron Dyson –

tel 01935 83622

mob 07477 174674

ron.dyson@auroracomms.net

 

 

 

NSL:

NSL is a trusted outsourcer to government and businesses across the UK, helping clients innovate and improve services to deliver better outcomes. The company provides frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure. With over 4,000 colleagues in 250 locations across the UK, NSL serves over 150 clients and 20 million citizens.

 

 

 

 

NSL awarded Platinum status as an Investor in People

July 27, 2017

 

 

NSL awarded Platinum status as an Investor in People

 

 

 

NSL, the country’s leading provider of civil enforcement and specialist support services, has been awarded Platinum accreditation for the Investors in People standard. The accolade reflects the company’s commitment to maintaining the highest possible performance through the quality of its people management.

 

With 4,000 employees in 250 locations around the country, NSL is part of the Marston Holdings group of companies and specialises in the delivery and management of frontline, back office and customer support services in complex public sector and highly regulated environments. Investors in People accreditation has  been at the heart of the business since 2005. The company was awarded Gold status in 2011 and, in the same year, was recognised as an Investor in People champion.

 

“This is a significant achievement for NSL and Marston Holdings and reflects the company’s commitment to maintaining high performance in people management,” says Gareth Hughes, Chief Executive of Marston Holdings. “Congratulations to the NSL team on such a success.”

 

“This is the highest award that Investors in People offers and is a credit to everyone within the business,” adds NSL’s Managing Director Mark Hoskin.  “In all of our operations and across all the services we deliver for  clients throughout the UK, we know people really do make the difference. So, naturally, we’re delighted our determination to excel in people management has been recognised at the highest possible level within such a widely respected standard.”

 

Investors in People is the international standard for people management, defining what it takes to lead, support and manage people effectively to achieve sustainable results. Underpinning the standard is the Investors in People framework, reflecting the latest workplace trends, essential skills and effective structures required to outperform in any industry. The standard enables organisations to benchmark against the best in the business on an international scale.

 

Representatives from Investors in People visited NSL in April and met with 128 members of staff to discuss the company’s approach to its people, the quality of its leaders, its business behaviours and its management organisation. The assessment also entailed close scrutiny of the company’s business practices, processes and culture and culminated with the award of Platinum status.

 

Paul Devoy, Head of Investors in People, said: “We’d like to congratulate NSL on receiving such a coveted award. Investors in People accreditation is the sign of a great employer, an outstanding place to work and a clear commitment to success.  NSL should be extremely proud of its Platinum award.”

 

 

 

 

 

For more information, please contact:

Ron Dyson –             tel 01935 83622                       mob 07477 174674                   ron.dyson@auroracomms.net

 

 

NSL

NSL is a trusted outsourcer to government and businesses across the UK, helping clients innovate and improve services to deliver better outcomes. The company provides frontline, back office and customer  support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure. With over 4,000 colleagues in 250 locations across the UK, NSL serves over 150 clients and 20 million citizens.

 

 

About Investors in People

Investors in People is the Standard for people management. The international people management Standard defines what it takes to lead, support and manage people well for sustainable results. With a community of 14,000 organisations across 75 countries, successful accreditation against the Standard is the sign of a great employer, an outperforming place to work and a clear commitment to sustained success.

 

Based on a tried and tested framework and a rigorous process of assessment, organisations that meet the Investors in People Standard proudly display their accreditation to the world because they understand that it’s people that make the difference. Since 1991, the standard has evolved to keep pace with modern practices. The current sixth generation was launched internationally in 2015 and there are four levels of accreditation – Accredited, Silver, Gold and Platinum.

 

For more information about Investors in People please visit www.investorsinpeople.com

 

 

 

Issued by The Aurora Partnership on behalf of NSL