ONE PARKING SELECTED TO OPERATE NEW YORK CITY’S ROCKEFELLER CENTER PARKING GARAGE
WEST PALM BEACH, Fla. (August 30, 2018) – West Palm Beach, Florida-based One Parking announces that it has assumed operations and management of the Rockefeller Center Parking Garage in New York City, effective July 1, 2018. Rockefeller Center is one of New York City’s most iconic attractions, located in the heart of Midtown. Composed of 19 buildings covering 22 acres, Rockefeller Center encompasses six square blocks with 8.8 million sq. ft. of office and retail space. It’s home to a network of businesses, television studios, shopping and dining, as well as stunning artwork and architecture. The Rockefeller Center Parking Garage is conveniently located in the Center, providing full valet service to the customers and visitors of the Center and area attractions.
“This property is an American icon, recognized worldwide,” said One Parking’s Chief Executive Officer, Kirsten Dolan. “We were selected because we provide our clients with industry-leading parking operations management and help them find ways to maximize parking revenue while providing best-in-class customer service to their tenants and patrons.”
About One Parking
Founded in 2004, One Parking is the nationwide leader in professional parking management and intelligent parking technology solutions. One Parking’s experience and expertise stretches across all asset classes including commercial, residential, mixed-use, and municipalities, in over 13 cities across the United States. For more information, please visit www.oneparking.com.
Smarking Signs Enterprise-wide Agreement with One Parking
Partnership Will Provide One Parking with Differentiated Customer Service and Operations
SAN FRANCISCO, CA (July 24, 2018) — Smarking, the parking industry’s leading provider of data analytics and yield management software, announced today an enterprise-wide partnership with One Parking, a national parking operations management firm. The agreement enables the best-in-class parking operator to provide Smarking to all One Parking clients, effective immediately. The announced partnership is an extension to an existing business relationship.
“We are excited about the expansion of our relationship with Smarking,” said Kirsten Dolan, CEO of One Parking. “The Smarking system arms our management team with in-depth operational information, quickly and easily. We can now make decisions that are critical to our clients’ success, and income, in a more efficient, timely and effective manner. We are always looking for ways to leverage technology for better bottom line results. The collaboration with Smarking helps us do so.”
Smarking currently provides One Parking with real-time insights and analytics for parking occupancy, entries, exits, duration, pricing, oversell, and yield management in one system for several of their locations. One Parking utilizes their expertise in parking operations, combined with the Smarking data, to provide unparalleled service to a select group of clients. The new agreement will make it easier for One Parking to offer Smarking to all clients, and will include advanced training, professional services and co-marketing between the two companies.
“We are excited to join forces with an industry leader like Kirsten Dolan and One Parking by adding business intelligence and yield management to the value they bring to each one of their clients. With the drastic changes occurring in the industry, companies like One Parking which are applying advanced technology will emerge as winners,” commented Wen Sang, CEO of Smarking.
Smarking is a San Francisco based tech company serving commercial real estate owners, municipal governments, parking operators, and others to maximize parking asset results. Empowered by a team of MIT data scientists, urban mobility experts, Silicon Valley software engineers, and business professionals, Smarking’s market leading business intelligence and yield management software currently helps over 2,000 parking locations in the USA and Canada maximize NOI optimization, tenant satisfaction, and cost reduction.
About One Parking:
One Parking was formed in 2004 and manages over 80,000 self-parking and valet spaces for over 85 high-end assets throughout the United States. One Parking’s experience and expertise stretches across all asset classes including commercial, residential, mixed-use, and municipalities. One Parking works with forward-thinking real estate owners and developers, cities and property management companies throughout the U.S.
ONE PARKING ADDS NEW LOCATIONS FOR
HI-TECH OPARK SYSTEM
WEST PALM BEACH, Fla. (August 3, 2017) – West Palm Beach-based One Parking, a national parking operations management firm, has added five new locations to the list of parking clients using their proprietary OPark system. The high-tech, 24/7, unmanned remote monitoring parking control system launched earlier this year and is regarded by the industry as best in class. The new locations include The Franklin, a 60-story, Class-A office building in Chicago, four other garages in Washington, D.C. and one in Denver. One Parking expects to announce at least five additional OPark installations before the end of the year.
“Our technology is revolutionizing the way developers think about parking,” says Kirsten Dolan, President and Chief Operating Officer of One Parking. “With OPark, we can offer them an industry-leading parking solution and VIP-style customer service while delivering significant savings in payroll costs.”
First installed at the popular CityPlace entertainment-retail center in West Palm Beach, the OPark system makes the parking experience as easy as possible. The system increases accountability of parking revenue and quick transaction time, and maximizes rate of traffic flow at exits. OPark saves on payroll and reduces overtime hours for late-night parking attendant shifts, while collecting revenues 24/7. OPark interfaces with the equipment that distributes tickets to drivers entering a parking facility, and that ticket is inserted into a card reader upon departure. But the OPark difference surfaces when a customer requests assistance. The “Help” button instantly connects to a Customer Service Representative who appears on a two-way video screen, creating a live, interactive human experience that is not available in other automated payment systems. The video background displays an image that is customized to show the facility where the driver is parked, even though the Customer Service Representative is assisting from the One Parking Command Center, located in West Palm Beach. The customer feels as if the representative is right there on the property, so there’s a sense of comfort, and a connection is created. The driver hears and sees the Customer Service Representative, and vice-versa.
“We have realized a significant savings in payroll costs, while maintaining the high level of customer service our customers expect at CityPlace,” said Kenneth Himmel, President and CEO of Related Urban. “One Parking has been a trusted partner. They keep our facilities clean and safe, they offer unmatched customer service and are very responsive to resolve any issue. It’s important that the premier experience at CityPlace is carried through to the parking experience in our garages. One Parking makes sure that happens.”
To learn more about OPark, visit https://youtu.be/IEUi0nsqF9U, or visit One Parking’s website at www.oneparking.com.
About One Parking
One Parking was formed in 2004 and manages over 80,000 self-parking & valet spaces for over 85 high-end assets throughout the United States. One Parking’s experience and expertise stretches across all asset classes including commercial, residential, mixed-use, and municipalities. Our first-class locations ensure easy access and intuitive flow patterns that maximize space, while offering expedited payment solutions to parkers.