T2 Systems Releases New Residential Permits Solution
The self-service mobility solution enables parking operations offering property-based permits to operate more efficiently and provide better customer service
July 27, 2021 – Parking technology leader T2 Systems has released its Residential Permits solution, a mobile web application and back end platform that enables parking operations to sell and manage property-based permits. This solution empowers customers with self-service functionality while streamlining internal processes for parking and enforcement staff.
With Residential Permits, residents can apply for parking permits online from any device – smartphone, tablet, or computer – while parking staff reviews documentation and evaluates applications in real time. Once approved, residents are notified and can purchase and use their virtual permits immediately, after which they can easily add guest permits and update their information from the same mobile-friendly web application.
“Ensuring your residents and local businesses have parking in their area can be challenging for municipal parking leaders. T2’s new Residential Permits solution extends an already powerful permit and enforcement solution to manage property-based eligibility while making it easy to purchase parking on a mobile phone,” said Scot DeLancey, SVP, Strategy and Product for T2 Systems.
On the back end, Residential Permits provides parking staff all the information they need to easily approve or reject applications, such as applicant documentation, existing permits and applications, and unpaid citations. It also automatically enforces permit districts, eliminating the need to manually verify applicant addresses.
“We’ve been able to process applications in a few hours that normally could have taken a week. We have used paper applications in the past, and eliminating paper has been freeing. I’m looking forward to the renewal process being a breeze next year,” said Debbi Zell, Parking Programs Manager for the City of Aspen, CO.
The customer-facing mobile web application features an easy-to-use, mobile-friendly interface. Users can save progress on applications and complete at a later time, as well as stay logged in to their account just like a regular smartphone app. The platform is also 100 percent white labeled, allowing an organization to add its name, branding, and colors for a customized experience.
For more information or to contact a T2 Systems representative about Residential Permits, click here
About T2 Systems
T2 is the largest provider of parking and mobility solutions in North America. With over 27 years in business, T2 now serves more than 2,000 customers and maintains the largest Customer Community with over 5,000 active members. T2 helps universities, municipalities, operators, healthcare campuses, and transportation hubs generate revenue and operate efficiently with a comprehensive, integrated suite of solutions featuring touchless and contactless capabilities. From curbside management to gateless, from mobile payments to transportation demand management, T2 strives to make every trip a smooth journey by streamlining the parking, mobility, and transportation experience with technology solutions that help organizations manage resources, achieve goals, and empower consumers with choices.
Raleigh Adopts New Solar-Powered Kiosks in Partnership with Flowbird
Pay-by-plate technology supports growing downtown mobility
Moorestown, New Jersey – The City of Raleigh, North Carolina, has announced its partnership with Flowbird Group to relieve congested parking woes among high-traffic downtown streets.
In mid-October 2019, installation of 250 new solar-powered Flowbird Strada Pay Stations and 26 single/dual space MAX meters commenced, replacing the City’s outdated meters. The digital upgrade will allow motorists to conveniently pay for parking using a credit card, coin, or via mobile app.
The Raleigh Parking Unit, a division of the City’s Transportation Department, began seeking a smart pay-by-plate parking program in 2017 in response to the City’s increasing growth and development. The goal was to provide more access to open parking spaces, better turnover of on-street parking spaces, and an improved customer experience. After research, parking studies, and community involvement, the City Council and Raleigh Parking voted to implement Flowbird’s Pay-by-Plate Strada Pay Stations, which would be installed at the same time several of the City’s parking decks would reduce their rates.
The Flowbird Strada Pay Stations fit several of the City’s smart parking plan initiatives. The new solar-powered Stradas use a top-of-the-line sealed lead acid gel cell battery that is estimated to last 3-5 years. They also display an easy-to-read color screen with clear instructions and a multi-lingual interface. The pay stations function in pay-by-plate mode, instructing users to input their license plate number and parking duration. Enforcement is done wirelessly so there is no need for users to display their receipt on their dashboard.
The 26 Flowbird MAX Meters are being installed in remote areas of the City. Six of the MAX meters are set up as dual space meters where the user indicates the space in which they have parked by pressing one of the arrow buttons. The MAX meters are solar powered, wireless, and accept coins, credit and debit cards.
Each Flowbird pay station and MAX meter is managed using Flowbird’s back-office platform, making it easy to monitor hardware, create detailed analysis reports, and adapt to meet current and future conditions.
Coinciding with pay station installation is the City’s plan to attract more visitors to the nine city-owned parking decks located around various parts of downtown Raleigh. The rate at seven of the nine decks will drop from $2 to $1.50 per hour for the first four hours. The change is intended to encourage people to use the parking decks for longer stays rather than metered spaces on-street.
Revenue from these parking changes will be reinvested in parking infrastructure, parking supply creation, safety enhancements and modernization of parking technology.
Installation is being done in 3 stages, the first beginning near the Hillsborough Street Corridor. The second installation will take place near the Glenwood South Corridor and finally, the Downtown Central Business District. The project is estimated to be complete by the beginning of 2020.
“We are very happy to see our pay-by-plate solution in such a vibrant city as Raleigh,” said Benoit Reliquet, President of Flowbird North America, “We appreciate that the City has put its trust in us and we look forward to helping them improve mobility downtown.”
Currently, Flowbird supports over 40,000 parking pay stations for 600 customers throughout the U.S., including other major North Carolina cities like Chapel Hill and Durham.