THE CITY OF WILMINGTON MAKES THE PIVOT
WILMINGTON, NC [September 15, 2023] – Pivot Parking is proud to announce they have been awarded the parking management contract for the City of Wilmington, with operations having commenced on July 1, 2023. The City of Wilmington RFP process involved a thorough evaluation of proposals and interviews, allowing Pivot Parking to emerge as the standout candidate, uniquely positioned as the only local operator with the necessary expertise to efficiently oversee the complex parking program.
Operating under the “Park Wilmington” banner, Pivot’s comprehensive program encompasses a variety of facilities, including five parking garages, totaling 2,967 parking spaces, and the recent addition of the 929 Garage, formerly known as the Thermo Fischer/PPD Garage, as of August 6. Additionally, the program manages over 1,000 on-street parking spaces, 270 surface lot spaces, and provides services for special event parking. Pivot will also oversee enforcement activities, such as citations, collections, and appeals, along with customer service staffing, residential permit management, equipment maintenance, and facility cleaning.
Todd Brosius, President of Pivot Parking, expresses the company’s commitment to delivering innovative, cost-effective, and time-efficient parking solutions, not only to their clients but also to the end-users. He emphasizes the enthusiasm of Pivot Parking’s experienced team to bring their industry knowledge to the City of Wilmington and create tailored solutions that benefit the community.
“Our company’s local, hands-on management philosophy allows us to work closely with Wilmington’s Director of Downtown Coordination and Parking, Chance Dunbar, to advance the city’s parking program with new technologies that make parking easier and faster for our patrons,” said Tina Reid, Executive Vice President and Co-Founder of Pivot Parking.
Pivot Parking has already taken steps to enhance the user experience by introducing contactless parking payment options through Text 2 Park at the 2nd Street surface lot and the Hannah lot. These actions showcase their dedication to modernizing parking services. Furthermore, a comprehensive transformation of the parking office has been successfully completed, with additional plans in progress to implement License Plate Recognition
Enforcement soon. These strategic initiatives underline Pivot’s commitment to delivering top-notch solutions within the City of Wilmington’s parking program.
ABOUT PIVOT PARKING
Co-founded in 2020 by parking industry veteran Scott Diggs and serial entrepreneur Paul Adkison, Pivot Parking is one of the fastest growing parking companies in the United States. Along with industry leaders Todd Brosius, Tina Reid, Brandon Lauterbach and Robert Cizek, the company has over 200 years of experience in the parking industry and boasts 100% customer retention, parking over 30,000 cars per day and handling over eleven million transactions each year. Park Fast. Park Easy. Park Smart. Learn more at pivotparking.com.