SURVISION: LPR becomes key in adding value to Parking customer experience in luxury office buildings
Associated in the past with high-quality materials and devoted service, today’s luxury means intelligence. Luxury clients want a smooth and frictionless experience from the very first moment they enter the building… and of course, it starts with the parking!
So, today’s Landlords have the never-ending challenge of turning their developments into “intelligent buildings” that provide a luxury experience from the moment tenants access the facility.
For an office building, Luxury equals efficiency; customers want to spend no time doing boring/unproductive activities; they want their time back, so they have a great appreciation for time-saving methods and easier experiences.
This is the case of 1001 Pennsylvania Avenue, a Trophy Class office building located on Washington’s most prestigious thoroughfare. The building contains fourteen levels of above-grade office space, approximately 763,000 rentable square feet, and just over 41,000 square feet of ground-level retail space.
But… What about the parking?
For the 1001 Pennsylvania Avenue crew, the journey had to be complete: The parking experience in its three levels of underground parking needed to be the beginning of a modern and powerful experience. A high-class office in a building with slow/clumsy/polluted parking is a poor combination.
So, how to offer a faster, cleaner, and smarter parking experience?; It’s still just parking, what else can be improved? Right?
Well… Let’s think about it.
Monthly parking service is part of their commercial offer…and an opportunity to rethink everything about it!
Monthly parking is a cold service where you already have all the information about who is allowed in; what about using this information to optimize all parking-related operations?
… In a timely fashion
When you think about parking, you immediately feel how your whole day rhythm goes down for a while: searching for a badge, slowing the car down, waiting for the barrier to open and so forth. But, let us dream… What if you could go through the barrier without even slowing down? Is that even possible?
Yes… it’s called LPR/ANPR
For the 1001 Pennsylvania Avenue Challenge, Scheidt & Bachmann chose Survision Nanopak Rugged LPR Cameras to upgrade the parking facility with License Plate Recognition capabilities and benefits such as:
- Automatic gate opening in entrances and exits, decreasing the wait before the barrier by more than 50%.
- Badges are not needed anymore, decreasing the operational costs of managing access cards or stickers (and the pain for the client to pick up his card or lose it)
- Improved Security: Once the license plate is captured and received in real-time by the building security systems, it’s possible to match it with security forces hot list or other databases, so immediate alerts are issued.
Survision LPR/ANPR technology makes badges and waiting at the gate a thing of the past.
The accuracy challenge
When a barrier opens by the decision of an algorithm, precision becomes a significant concern, no one wants false positives gates opening in a top-level office building, nor the complaints coming from false negatives victims either! So it has to be a very good machine if you are planning to entrust it with your parking’s entering and exiting.
Using their AI-Powered LPR algorithm, Survision LPR cameras achieved a more-than-satisfactory 98.34 % accuracy rate (and 99.14% N-1). This is where Survision LPR cameras make a big difference: an excellent confidence level that allows an accurate and secure operation, just what a state-of-the-art parking needs.
Harry Reid International Airport upgraded parking to LPR thanks to Scheidt & Bachmann’s & Survision.
What happens in Vegas doesn’t always stay in Vegas!
Survision LPR cameras have been Scheidt & Bachmann’s “weapon of choice” to face the challenge of upgrading Harry Reid International Airports (formerly McCarran Airport) Parking Management System.
Along with other major upgrades, this iconic airport has empowered its parking lots with 50 Survision Nanopak Totem cameras acquiring the ability to offer a frictionless exit to their customers, exponentially reducing waiting times, pollution levels, and radically eliminating lost ticket inconveniences/frauds.
When it comes to high volume traffic, as in the case of Las Vegas Airport, this represents a huge leap in service quality and operational efficiency; the challenge was tough: they needed to install 50 short-range LPR cameras without major infrastructure changes and without loop triggers. Survision’s Ready-to-use Nanopak Totem was the perfect solution.
Laura Caillot, survision General Manager says:
“We are very excited of witnessing this LPR well justified “revolution”; think about it, the benefits are undeniable for both customers and companies:
On one hand, you have all the “magic” LPR can bring to the people(no wait in line, no lost ticket, less pollution, no badges) and on the other, you have our special all-included Survision LPR cameras handling all the processing by themselves!, All of this makes it easier and cheaper to do the LPR upgrade sparing you from spending thousands on heavy/expensive additional hardware”
Survision LPR cameras already operate in many city airports such as London, and Paris.
LIDL Choose Scheidt & Bachmann and Survision for an Innovative Customer Parking Experience
LIDL, a European leader in mass retail and Scheidt&Bachmann, world leader in parking facilities, have come together to provide customers of the chain an innovative customer service experience with the help of SURVISION ANPR (Automatic number-plate recognition) technology.
The comfort of LIDL’s customers depends particularly on how easily and quickly they can find supermarket parking. As more and more supermarkets were opening in town centers, the importance of the reservation of parking places exclusively for LIDL customers became clear. A customer unable to find parking to load his shopping because all the spaces are occupied by improperly parked external vehicles is an unhappy customer who may never return.
Using SURVISION technology, Scheidt & Bachmann and LIDL have now installed in LIDL supermarket car-parks an access control Entrance to LIDL garage, closed parking barrierssystem which combines license plate recognition and barriers. Users benefit from a free parking period, beyond which they must pay a parking fee proportional to their length of stay.
Thanks to this system, the parking spaces are only used by LIDL customers who can park easily and exit rapidly, without payment and waiting at the barriers, as long as their parking stay doesn’t exceed the allotted free period. LIDL customers have a better experience in terms of comfort, fluidity and pollution reduction.
LIDL’s decision to employ the most innovative technologies for improved customer comfort is clearly in keeping with the progression of the chain in the French market. It has registered the best annual progression (with +0.4% of market shares in 2020) and has surpassed for the first time the level of 6% of market shares in France.
About Scheidt & Bachmann
The family-owned company with its headquarters in Moenchengladbach, Germany was founded in 1872 and is now managed in its fifth generation. In the four divisions Fare Collection systems, Signalling Systems, Petrol Station Systems, and Parking and Leisure Centre Systems, Scheidt & Bachmann are setting worldwide standards. The Parking Systems division dominates the international car park market by nearly 22,000 installations; it is the system provider for more than 75 airports worldwide. Scheidt & Bachmann provides with its brand “entervo” integrated, modular general solutions consisting of up-to-date JAVA software and innovative equipment.
SURVISION is a global leader in License Plate Reading (LPR). Since 2001, with solutions being deployed in over 30 countries with more than 20,000 sensors thanks to a network of 300 Value Added Integrators. The quality of its R&D team allows SURVISION to work with world-class integrators for a complete set of innovative solutions for Smart-City, Smart-Parking, law enforcement, toll road collection, car-park management, and for local authorities.